Our client, an awarding -winning international logistics provider, specializes in delivering bespoke freight solutions, is looking for a Customs Clearance Coordinator to join their team based in the Ipswich area. On Offer: * A highly competitive salary * 25 days annual leave, plus 8 bank holidays * Company Pension Scheme * Discount platform – including top high street retailers * Full training and support with Learning Management System for continuous learning * Cycle to work & Tusker car scheme * Regular engagement initiative including treat days! * Mental health forum in place to support with well being Main Purpose of the Customs Clearance Coordinator Role: As a Customs Clearance Coordinator, you will join the Operations team in Ipswich/Felixstowe. Working as part of a busy customs team, you will play a vital role in ensuring the smooth and compliant movement of goods into and out of the UK. Duties and Responsibilities of the Customs Clearance Coordinator: * Prepare and process import and export customs declarations using industry-standard customs systems. * Review and extract information from commercial invoices, packing lists, and supporting documentation to complete customs entries accurately. * Liaise with customers, importers, customs authorities, port health officials, and internal operational teams to obtain required information and resolve customs-related queries. * Ensure all customs declarations are completed accurately, compliantly, and within agreed service levels. * Assist clients with customs classification and tariff-related enquiries. * Process documentation including T-documents, EUR1 certificates, Certificates of Origin, CHEDs, COIs, and other customs and cargo control documentation. * Support duty refund applications, tariff reclassifications, and customs appeals where required. * Maintain up-to-date knowledge of UK customs regulations, legislation, and procedural changes. * Provide guidance to customers on import restrictions, tariff systems, licensing requirements, and customs compliance matters. * Use customs and logistics software including CDS, CNS, Destin8, Sequoia, Descartes, NCTS, NES, and other relevant systems. * Ensure the highest standards of data accuracy and customs compliance across all entries. To be Considered: * Excellent attention to detail with strong numerical and analytical skills. * Confident using Microsoft Office applications and learning new systems quickly. * Ability to consistently complete high volumes of customs entries while maintaining accuracy and compliance. * Previous experience within a customs clearance, freight forwarding, or international logistics environment. * Knowledge of HMRC import and export customs requirements. * Experience using customs systems such as CDS, CHIEF, NCTS, and NES. Understanding of ETSF warehouse processes. * Strong problem-solving skills and the ability to think critically when resolving complex customs issues. * Customer-focused approach with both internal and external stakeholders. For full details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry
Customs Clearance Coordinator in Ipswich employer: Willis Global
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