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- Tasks: Manage customs clearance processes and ensure compliance with regulations.
- Company: Join a leading customs clearance specialist with over 20 years of experience.
- Benefits: Enjoy a competitive salary, flexible hours, and a modern office environment.
- Why this job: Be part of a growing team with opportunities for personal and professional development.
- Qualifications: No specific qualifications required; just a willingness to learn and adapt.
- Other info: Work in a brand new facility with exciting amenities planned, including a café and creche.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a well-established customs clearance specialist with over 20 years of trading, is recruiting for a Customs Specialist to join their team at offices near Aylesbury, Buckinghamshire. An exciting opportunity to join a highly regarded customs clearance specialist with great potential for future growth.
Brand new offices and warehouse facility, located on a growing business park with many new facilities planned, i.e. a cafe and restaurant along with creche facilities.
Competitive salary, dependent on skills and experience.
Working hours: 5 hours a week, Monday to Friday – 09:00 – 17:00, working 11:00 – 16:00 on a Sunday on a rota basis (approx. 20 days holiday per annum, increasing by 1 day per year after the first year of employment to a maximum of 25 days per annum).
As a Customs Specialist, you will have a wide range of duties that deal with each step of the shipping process, including:
- Tracking shipments and communication with clients about the shipment's progress.
- Filling out import-export documentation.
- Compiling carrier and route assignments.
- Computing/checking international fees and charges for each shipment.
- Ensuring correct taxes and duties are applied.
- Keeping track of shipment payments.
Use Sequoia Customs clearance software along with other customs entry systems and the bespoke company Savvy system.
Duties and Responsibilities of the Customs Specialist:
- Ensuring full compliance of all documentation and all HMRC/Border Force updates, systems or manual.
- Liaising with customers and airlines, answering all telephone and email enquiries.
- Dealing with ad hoc telephone and email queries.
- Arranging collections of air freight from airlines/sheds.
- Monitoring T1 & Customs referral cages and making sure that shipments are cleared in time.
- Escalating as appropriate all queries, requests, complaints and problems in a timely manner.
- Following work schedules and working instructions to ensure clearance, collection and processing to final mile vendors is coordinated and delivery KPIs are met.
- Adhering to and following all HMRC & Border Force’s legal regulations in order to maintain compliance with the operating of an ETSF.
Hybrid Working Specialist employer: Willis Global
Contact Detail:
Willis Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Working Specialist
✨Tip Number 1
Familiarise yourself with the Sequoia Customs clearance software and other customs entry systems mentioned in the job description. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Stay updated on HMRC and Border Force regulations. Showing that you are knowledgeable about compliance and legal requirements will set you apart from other candidates and highlight your commitment to the role.
✨Tip Number 3
Practice your communication skills, especially in handling queries via phone and email. Being able to effectively liaise with customers and airlines is crucial, so consider role-playing scenarios to enhance your response strategies.
✨Tip Number 4
Research the company’s growth and future plans, particularly regarding their new facilities. This knowledge will allow you to engage in meaningful conversations during interviews and show your genuine interest in being part of their journey.
We think you need these skills to ace Hybrid Working Specialist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and requirements of the Customs Specialist position. Tailor your application to highlight relevant experience and skills that match these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customs clearance, shipping processes, or compliance with HMRC/Border Force regulations. Use specific examples to demonstrate your expertise.
Showcase Your Skills: Mention any relevant software skills, particularly with Sequoia Customs clearance software or similar systems. Highlight your ability to handle documentation, track shipments, and communicate effectively with clients.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are a great fit for the role. Discuss your passion for customs clearance and how you can contribute to the company's growth.
How to prepare for a job interview at Willis Global
✨Know Your Customs Regulations
Familiarise yourself with the latest HMRC and Border Force regulations. Being able to discuss compliance and documentation requirements confidently will show your potential employer that you are serious about the role.
✨Demonstrate Communication Skills
As a Customs Specialist, you'll be liaising with customers and airlines regularly. Prepare examples of how you've effectively communicated in previous roles, especially in resolving queries or complaints.
✨Showcase Your Technical Skills
Be ready to discuss your experience with customs clearance software, particularly Sequoia and any bespoke systems. Highlighting your technical proficiency can set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to manage tight deadlines or complex shipments, and be prepared to explain how you handled them.
