At a Glance
- Tasks: Coordinate fast-paced logistics operations and ensure customer satisfaction.
- Company: Join a global leader in logistics with a dynamic team culture.
- Benefits: Competitive salary, Monday to Friday hours, and growth opportunities.
- Other info: Work in a target-driven environment with opportunities for professional development.
- Why this job: Be part of a crucial role in time-critical logistics and make a real impact.
- Qualifications: Experience in logistics, excellent communication skills, and HMRC knowledge.
The predicted salary is between 29700 - 36300 £ per year.
Our client, a global logistics leader specialising in air freight, ocean freight, customs brokerage, transport, warehousing, and e‑commerce solutions, is seeking an experienced Express / Time‑Critical Coordinator to join their dynamic team based in the London Heathrow area.
Offer
- An exciting opportunity to join a market leading freight forwarding and supply chain management specialist working in a fast paced time-critical logistics operations
- Competitive salary dependant on skills and experience
- Working
- Hours: Monday – Friday: 09:00 – 17:30 Main Purpose of the Express / Time‑Critical
Coordinator: Reporting to the Express Manager / Team Leader, the successful candidate will be responsible for the end‑to‑end coordination of Multi‑Modal Express and Time‑Critical Logistics operations.
Ownership of invoicing and profitability, ensuring all shipments are accurately costed and commercially aligned.
Accountable for Customs Compliance, maintaining adherence to all regulatory requirements across import and export activities.
Management of HMRC queries through to full resolution, minimising duty and tax exposure while safeguarding operational continuity.
Duties and Responsibilities of the Express / Time‑Critical
Coordinator
- Day to Day responsibility for customer service delivery to Express Clients
- Management of operational email Inbox, and procedural work flows of consignments
- Follow up and resolve all operational issues / customer service concerns raised by the customer
- Responsible for Sales Invoicing on a timely basis and job costing accuracy
- Processing of import/export documents and creation/submission of Customs Entry Declarations
- Keep up to date with Market trends, company products, services and news.
- Establish and Maintain Internal and External Relationships.
- Fully Document attributed client’s business processes and requirements.
- Ensure all HMRC Export and Import entry regulations are met, through self-auditing
- Ensuring accuracy of Export and Import entry declarations through self-auditing To be Considered:
- Excellent AOG/NFO & Express Knowledge
- A mature and professional manner.
- Excellent communication and organisational skills
- HMRC Customs Procedural knowledge Including Entry submission Exp/Imp
- Confidence with a computer including excel, CRM database and Box Top.
- Enjoy working with customers and building relationships.
Must be able to work well within a target driven environment.
For more details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics Industry
Express / Time Critical Coordinator in Heathrow employer: Willis Global
Join a global logistics leader at the forefront of air freight and supply chain management, where your role as an Express / Time-Critical Coordinator will be pivotal in ensuring seamless operations. Enjoy a competitive salary, a structured 4 on/4 off night shift schedule, and a vibrant work culture that fosters professional growth and development. With a focus on teamwork and customer satisfaction, this position offers unique opportunities to enhance your skills while contributing to a market-leading company based in the dynamic London Heathrow area.
StudySmarter Expert Advice🤫
We think this is how you could land Express / Time Critical Coordinator in Heathrow
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Willis Global and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Willis Global!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Willis Global keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Express / Time Critical Coordinator in Heathrow
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Willis Global:This is your chance to really connect with the team at Willis Global. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Willis Global
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Willis Global.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Willis Global that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Willis Global. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
