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- Tasks: Manage shipping processes, track shipments, and ensure compliance with customs regulations.
- Company: Join a leading customs clearance specialist with over 20 years of experience.
- Benefits: Enjoy competitive salary, flexible hours, and a modern office environment with new facilities.
- Why this job: Be part of a growing team with opportunities for personal and professional development.
- Qualifications: No specific qualifications required; just a willingness to learn and adapt.
- Other info: Work in a vibrant business park with a cafe, restaurant, and creche facilities planned.
The predicted salary is between 30000 - 42000 £ per year.
Our client, a well-established customs clearance specialist with over 20 years of trading, is recruiting for a Customs Specialist to join their team at offices near Aylesbury, Buckinghamshire. An exciting opportunity to join a highly regarded customs clearance specialist with great potential for future growth.
Brand new offices and warehouse facility, located on a growing business park with many new facilities planned, i.e. a cafe and restaurant along with creche facilities.
Competitive salary, dependent on skills and experience. 5 hours a week, Monday to Friday – 09:00 – 17:00. Working 11:00 – 16:00 on a Sunday on a rota basis (approx. Holiday, 20 days per annum, increasing by 1 day per year after the first year of employment to a maximum of 25 days per annum).
As a Customs Specialist, you will have a wide range of duties that deal with each step of the shipping process, including tracking shipments and communication with clients about the shipment's progress. Fill out import-export documentation, compile carrier and route assignments, compute/check international fees and charges for each shipment, ensure correct taxes and duties are applied, and keep track of shipment payments. Use Sequoia Customs clearance software along with other customs entry systems and the bespoke company Savvy system.
Duties and Responsibilities of the Customs Specialist:
- Ensuring full compliance of all documentation and all HMRC/Border Force updates, systems or manual.
- Liaising with Customers and Airlines, answering all telephone and email enquiries.
- Dealing with ad hoc telephone and email queries.
- Arranging Collections of Air Freight from Airlines/sheds.
- Monitoring T1 & Customs referral cages and making sure that shipments are cleared in time.
- To escalate as appropriate, all queries, requests, complaints and problems in a timely manner.
- Follow work schedules and working instructions to ensure clearance, collection and processing to final mile vendors is coordinated and delivery KPI’s are met.
- Adhere to and follow all HMRC & Border Force’s legal regulations in order to maintain compliance with the operating of an ETSF.
Freight Specialist employer: Willis Global
Contact Detail:
Willis Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Specialist
✨Tip Number 1
Familiarise yourself with the Sequoia Customs clearance software and other customs entry systems mentioned in the job description. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Stay updated on HMRC and Border Force regulations. Showing that you are knowledgeable about compliance and legal requirements will set you apart from other candidates and highlight your commitment to the role.
✨Tip Number 3
Practice your communication skills, especially in handling queries via phone and email. Being able to effectively liaise with customers and airlines is crucial for this position, so consider role-playing scenarios to enhance your response strategies.
✨Tip Number 4
Research the company’s history and growth trajectory. Understanding their values and future plans will help you tailor your conversations during interviews, showing that you are genuinely interested in being part of their team.
We think you need these skills to ace Freight Specialist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific duties and responsibilities of a Customs Specialist. Tailor your application to highlight relevant experience and skills that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customs clearance, logistics, or related fields. Mention specific software you have used, such as Sequoia Customs clearance software, to demonstrate your familiarity with industry tools.
Showcase Communication Skills: Since the role involves liaising with customers and airlines, make sure to highlight your communication skills. Provide examples of how you've effectively handled customer inquiries or resolved issues in past roles.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in the customs clearance field.
How to prepare for a job interview at Willis Global
✨Know Your Customs Regulations
Familiarise yourself with the latest HMRC and Border Force regulations. Being able to discuss compliance and demonstrate your understanding of customs documentation will show that you are serious about the role.
✨Demonstrate Communication Skills
As a Customs Specialist, you'll be liaising with clients and airlines regularly. Prepare examples of how you've effectively communicated in previous roles, especially in resolving queries or complaints.
✨Showcase Your Technical Skills
Be ready to discuss your experience with customs clearance software, particularly Sequoia and any bespoke systems. If you have experience with similar software, highlight that as well.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to manage tight deadlines or resolve issues with shipments, and be prepared to explain your thought process.
