At a Glance
- Tasks: Join us as a Flight Operations Specialist, managing daily flight programs and ensuring safety compliance.
- Company: Be part of a dynamic flight support solutions provider offering 24/7 global aviation services.
- Benefits: Enjoy flexible shifts, private medical cover, gym discounts, and monthly social events.
- Why this job: Experience a fast-paced environment where every day brings new challenges and opportunities for growth.
- Qualifications: Flight operations experience preferred; strong decision-making and communication skills are essential.
- Other info: Work in a supportive culture with a focus on employee voice and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Due to a current influx of projects, our client, a well-respected flight support solutions provider is recruiting for a number of Flight Planning Operations roles to be based locally to London Stansted.
The Company
A leading player when it comes to offering24/7 Global Aviation Solutions such as full flight planning, overflight & landing permissions, fuel and all items necessary to ensure the smooth running of flights for their clients. The business has a current influx of projects which require some experienced, confident and focused, professional OCC flight planners/dispatchers for their Commercial Airline unit. No day is the same with many varied and rewarding solutions on offer to their clients. The management are looking for the best in the field who in return can be guaranteed an ambitious and daily changing approach to the services provided. The business is a fresh and dynamic company where all employees have a voice and make the difference.
Working Pattern
Shifts are 12hr days and nights, 0600-1800 / 1800-0600. This is 5 on, 5 off, 5 on, 4 off, 4 on, 5 off rotation which guarantees 2 weekends a month off.
On Offer;
- Salary – Negotiable, in line with skills and experience
- Genuine opportunities for upskilling and progression within the business
- Private medical cover which includes dental and optical payments of up to 80%
- Discounted gym membership through the medical cover
- Mental health support group and social committee
- Social events normally every month
- The company also runs a Friday fridge for staff in the office which can include non-alcoholic drinks, different foods each week etc.
Main Purpose of the Flight Operations Controller:
The Flight Operations Controller is responsible for assisting the Operations Manager with the smooth, day to day running of the flight operations desk. Reporting to the Operations Supervisor, the Operations Controller’s principal responsibility is to ensure that the daily flying programme is delivered fully and in compliance with the quality and safety policies and those of the operators they support. This includes proactive management of the daily workload.
Key Responsibilities:
- Operations/Service Delivery – overall responsibility for the safe and timely delivery of the daily flying programme for the Commercial Airline Operations Team; ensuring that this is delivered to the highest standards in compliance with the Ops LPM.
- Operations/Quality/Safety – responsibility for your own compliant use of the LEON scheduling software system. scheduling, SMS, PROPS, PPS and Jetplanner/Jeppview flight planning, AFTN, SITA and CFMU, ensuring that any safety issues are raised promptly through the company SMS and dealt with effectively.
- Operations/Quality – promoting compliance and safety best practice throughout the Operations Team. Responsibility for ensuring that the full remit of flight dispatch activity is regularly checked for quality and compliance with Operations LPM standards and procedures – prior to and post the dispatch of a flight.
- Supervisory – conducting comprehensive handovers with Operations Supervisors and the Flight Support Manager during shift changeovers and prior to and upon return from any periods of absence from the office.
- Client Relationship Management – helping to maintain and develop relationships with all Operations clients. Providing a key point of contact for each operator and maintaining regular liaison with key client stakeholders. Taking responsibility for swiftly rectifying any operational issue or problem raised by any client coordinating action across company departments as appropriate. Communication – responsibility for ensuring that communication between all company departments and with clients is effective and timely to help achieve Private/General Operations Team and client requirements and priorities.
To Be Considered :
- Flights operations experience preferred
- Permission and application experience required
- Traffic rights experience preferred
- Strong decision maker
- Self-motivated & with excellent communication skills
- Highly developed planning and analytical skills. Strategic thinker with excellent problem-solving skills
- Good interpersonal skills with ability to prioritise the continually changing deadlines and tasks
- Flexible and confident with a positive approach to change and innovation
For more details, please contact Willis Global – a leading Recruitment Consultancy for the Aviation Sector
Flight Operations Specialist employer: Willis Global
Contact Detail:
Willis Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flight Operations Specialist
✨Tip Number 1
Familiarize yourself with the specific flight planning software mentioned in the job description, such as LEON, Jetplanner, and Jeppview. Having hands-on experience or knowledge of these tools will give you a significant edge during the interview process.
✨Tip Number 2
Highlight your experience in managing flight operations and compliance with safety standards. Be prepared to discuss specific examples where you ensured the timely delivery of flight programs while adhering to quality policies.
✨Tip Number 3
Demonstrate your strong communication skills by preparing to discuss how you've effectively liaised with clients and internal teams in past roles. Show that you can maintain relationships and resolve operational issues swiftly.
✨Tip Number 4
Be ready to showcase your problem-solving abilities and strategic thinking. Prepare scenarios where you successfully navigated changing deadlines and priorities, emphasizing your flexibility and positive approach to challenges.
We think you need these skills to ace Flight Operations Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Flight Operations Specialist. Familiarize yourself with flight planning, compliance standards, and client relationship management as these are key aspects of the job.
Tailor Your CV: Customize your CV to highlight relevant experience in flight operations, scheduling software, and any previous roles that demonstrate your decision-making and problem-solving skills. Use specific examples to showcase your achievements.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for aviation and your understanding of the company's dynamic environment. Mention how your skills align with their needs and express your enthusiasm for contributing to their team.
Highlight Soft Skills: In your application, emphasize your communication skills, ability to work under pressure, and flexibility. These traits are crucial for managing the fast-paced nature of flight operations and maintaining client relationships.
How to prepare for a job interview at Willis Global
✨Showcase Your Flight Operations Experience
Be prepared to discuss your previous experience in flight operations. Highlight specific examples where you successfully managed flight planning or dealt with operational challenges, as this will demonstrate your capability for the role.
✨Demonstrate Strong Communication Skills
Since effective communication is crucial in this role, practice articulating your thoughts clearly. Be ready to explain how you've maintained client relationships and coordinated with different departments in past positions.
✨Emphasize Problem-Solving Abilities
Prepare to share instances where you faced unexpected issues during flight operations and how you resolved them. This will showcase your strategic thinking and ability to adapt to changing circumstances.
✨Familiarize Yourself with Relevant Software
Make sure you understand the LEON scheduling software and other tools mentioned in the job description. If possible, mention any experience you have with similar systems to show your readiness to hit the ground running.