At a Glance
- Tasks: Manage the export LCL process and ensure efficient loadings.
- Company: Join a global leader in freight forwarding with a vast network.
- Benefits: Attractive salary, training opportunities, and a Monday to Friday schedule.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team and make an impact in logistics.
- Qualifications: Experience in sea/ocean export operations and strong customer service skills.
Our client, a global logistics company and leading NVOCC that specializes in international freight forwarding and cargo consolidation is recruiting for an LCL Export Operator to join their team at offices in the Basildon, Essex area.
On Offer:
- Opportunity to join a well-established global leader in the freight forwarding industry with an extensive global network of offices
- Training & development opportunities
- Attractive salary ranging from £28K - £32K, DOE
- Monday – Friday working pattern, 09:00-17:15hrs
Duties and Responsibilities of the LCL Export Operator:
- Manage export LCL process start to finish via in house system
- Book containers with carriers and apply for hazardous approval to ensure the most efficient and profitable loadings
- Liaise with UK warehouses to book container loading
- Issue loading manifests to warehouses
- Issue Bill of Lading Instructions to carriers prior to documentation cut
- Check Master Bill of Lading when received from carrier and highlight any errors or approving
- Send pre-alerts to overseas agents/offices within 48 hours of sailing
- Ensure cost estimates are entered on all jobs within the correct accounting month
- Ameta profit sharing if applicable
- Ensure all operational issues are clearly documented in writing, keeping Export Manager in copy of all correspondence as required
- Resolve customer invoice queries and dispute any supplier invoices that are not correct
- Close files after checking everything has been charged/costed and maximum profitability is achieved
- Answer telephone in a timely manner
- Support to receive bookings from clients and issue booking confirmation
- Arrange haulage with UK warehouses if required
To be Considered for the LCL Export Operator:
- Previous experience and knowledge of sea/ocean export freight-forwarding operations
- Strong customer service skills
- Attention to detail
- Demonstrate agility and development within the role
- Able to multitask and effectively handle changing priorities under pressure
- Ability to always maintain confidentiality
For full details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry.
LCL Export Operator in Basildon employer: Willis Global
Join a leading provider of mechanical design and installation services in Bristol, where you will thrive in a supportive and collaborative work environment. With competitive salaries, health insurance, and opportunities for professional development, this role as a Senior Mechanical Project Manager offers exposure to diverse projects while promoting a strong health and safety culture. Enjoy a healthy work-life balance with 25 days holiday and a 1pm finish every other Friday, making it an excellent place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land LCL Export Operator in Basildon
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work in freight forwarding. Attend industry events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their operations. Be ready to discuss how your experience aligns with the LCL export process and demonstrate your customer service skills.
✨Tip Number 3
Practice your multitasking skills! During interviews, you might be asked how you handle multiple priorities. Share examples from your past experiences where you successfully managed competing tasks under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace LCL Export Operator in Basildon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the LCL Export Operator role. Highlight your experience in sea/ocean export freight-forwarding operations and any relevant skills that match the job description. We want to see how you fit into our world!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your skills can benefit us. Keep it concise but engaging, and don’t forget to mention your customer service skills!
Showcase Attention to Detail:In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, as it reflects the quality we strive for at StudySmarter.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Willis Global
✨Know Your Stuff
Make sure you brush up on your knowledge of sea and ocean export freight-forwarding operations. Familiarise yourself with the LCL process, container bookings, and Bill of Lading instructions. This will show that you're not just interested in the role but also have a solid understanding of what it entails.
✨Show Off Your Customer Service Skills
Since strong customer service skills are crucial for this position, prepare examples from your past experiences where you successfully handled customer queries or resolved issues. This will demonstrate your ability to maintain great relationships with clients and manage their expectations.
✨Be Ready to Multitask
The role requires juggling multiple tasks and handling changing priorities. Think of situations where you've successfully managed several responsibilities at once. Share these examples during the interview to highlight your agility and ability to thrive under pressure.
✨Attention to Detail is Key
Given the importance of accuracy in this role, be prepared to discuss how you ensure attention to detail in your work. You might want to mention specific tools or methods you use to double-check your work, especially when it comes to documentation and cost estimates.
