Branch Administrator/ PA in Suffolk

Branch Administrator/ PA in Suffolk

Suffolk Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch admin support and assist the Branch Manager in a dynamic environment.
  • Company: Join a family-run business with a strong network across the South and East of England.
  • Benefits: Enjoy competitive salary, 32 days holiday, and workplace perks like discounts and life assurance.
  • Why this job: Be the vital link between customers and staff while gaining valuable experience in a supportive team.
  • Qualifications: Strong communication skills, organisational abilities, and proficiency in Microsoft Office required.
  • Other info: Maternity cover role with excellent career growth opportunities in a friendly atmosphere.

The predicted salary is between 24000 - 36000 £ per year.

Our client is a long-established, family-run business with a strong network of branches across the South and East of England. Supplying machinery and services to the agricultural, construction and professional ground-care sectors, they are now seeking a Branch Administrator/ PA to join their team at their Framlingham team in Suffolk.

Length of contract: Maternity Cover – 12 months

On Offer:

  • Start date: March 2026
  • Working Hours: 35 hours per week – 8am to 4pm Monday to Friday (1-hour unpaid lunch)
  • Competitive salary – dependent on skills and experience.
  • 32 days holiday (inc bank holidays)
  • Workplace pension / Life assurance (2 x salary)
  • Country store staff discount / Company sick pay scheme / Flu jabs and employee referral scheme.

Main Purpose of the Role: Reporting directly to the Branch & Sales Manager, you will be responsible for providing a first class administrative service within the branch in addition to maintaining effective and accurate communications between customers and members of staff. You will be working as a Personal Assistant to the Branch Manager however you must be prepared to assist other departments in the branch as required.

Duties and Responsibilities for the Branch Administrator/ PA:

  • Act as Personal Assistant to the Branch and Sales Manager
  • Manage incoming calls and maintain the branch switchboard
  • Serve as a first point of contact for customer enquiries
  • Provide administrative support across departments as needed
  • Prepare sales quotations and issue invoices and delivery tickets
  • Carry out daily cashiering duties and liaise with Head Office
  • Maintain accurate records and ensure data is kept up to date
  • Update the sales database regularly
  • Support the sales team during events and trade shows
  • Conduct monthly stock checks on domestic items
  • Ensure timely and clear communication across the team
  • Consistently deliver professional and customer-focused service

To Be Considered:

  • Strong communication skills and a professional telephone manner
  • Confidence in dealing with people at all levels
  • Discreet and trustworthy when handling confidential information
  • Excellent organisational skills with the ability to multitask
  • High level of accuracy with both written communication and numerical data
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Self-motivated, approachable, and a team player
  • Ability to use initiative and adapt in a fast-paced environment
  • Well-presented and detail-oriented

For full details, contact Willis Global – Experts in Recruiting.

Branch Administrator/ PA in Suffolk employer: Willis Global Ltd

Join a long-established, family-run business that values its employees and fosters a supportive work culture in the picturesque town of Framlingham, Suffolk. With competitive salaries, generous holiday allowances, and a range of benefits including a workplace pension and staff discounts, this role as a Branch Administrator/PA offers not just a job, but a meaningful career path with opportunities for personal and professional growth within a close-knit team. Experience the satisfaction of contributing to a company that prioritises customer service and teamwork in the agricultural and construction sectors.
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Contact Detail:

Willis Global Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Administrator/ PA in Suffolk

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they operate. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your organisational skills and ability to multitask, as these are key for the Branch Administrator/PA role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Branch Administrator/ PA in Suffolk

Communication Skills
Professional Telephone Manner
Organisational Skills
Multitasking
Attention to Detail
Accuracy in Written Communication
Numerical Data Management
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Self-Motivated
Team Player
Initiative
Adaptability
Confidentiality Handling

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your administrative skills, communication abilities, and any relevant experience in a similar role to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Branch Administrator/PA role. Mention specific examples of how you've successfully managed tasks or supported teams in the past.

Show Off Your Organisational Skills: Since this role requires excellent organisational skills, consider including examples of how you've effectively managed multiple tasks or projects. We love seeing how you can juggle responsibilities like a pro!

Apply Through Our Website: Don't forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. We can't wait to see what you've got!

How to prepare for a job interview at Willis Global Ltd

✨Know the Company Inside Out

Before your interview, take some time to research the company. Understand their values, the sectors they operate in, and their customer base. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.

✨Showcase Your Communication Skills

As a Branch Administrator/PA, strong communication is key. Prepare examples of how you've successfully managed communications in previous roles. Think about times when you handled customer enquiries or worked with different departments, and be ready to share those stories.

✨Demonstrate Your Organisational Skills

This role requires excellent organisational abilities. Be prepared to discuss how you manage your time and tasks. You might want to bring a planner or a digital tool you use to keep track of your responsibilities, as this can visually demonstrate your skills.

✨Prepare for Practical Scenarios

Expect to face practical scenarios during your interview. They may ask how you would handle a busy switchboard or manage multiple tasks at once. Think through these situations beforehand and have a clear strategy for how you'd approach them.

Branch Administrator/ PA in Suffolk
Willis Global Ltd
Location: Suffolk
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