Key Account Coordinator Apply now

Key Account Coordinator

London Full-Time 30000 - 38000 £ / year (est.)
Apply now
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At a Glance

  • Tasks: Assist in managing key account customer requirements and support global tender processes.
  • Company: Join a top global container shipping organization known for customized cargo services.
  • Benefits: Enjoy a competitive salary, private medical insurance, gym subsidies, and more perks.
  • Why this job: Be part of a recognized leader in the shipping industry with opportunities for growth and impact.
  • Qualifications: Experience in the shipping industry, strong communication skills, and proficiency in Microsoft Office required.
  • Other info: Flexibility in tasks may be needed; European language skills are a plus.

The predicted salary is between 30000 - 38000 £ per year.

Our client, a global leading container shipping organization, which provides customized services for various types of cargo including container cargo (dry, reefer and special cargo) and bulk cargo for raw materials, oil and plants, are looking for a Key Account Coordinator to join their team at offices in London. On Offer: * The opportunity to join globally recognized organisation which is known as one of the World’s top ocean carriers * Monday to Friday Working Pattern: 9am – 5pm * An attractive salary from £30,000 – £38,000, dependent on skills and experience * Private Medical Insurance, INCOME Protection, Life assurance, Annual Leave from 21 days, Company pension, Season Ticket loan, Gym subsidy, Eye Test & Glasses Main Purpose of the Role: Reporting to the Key Account Manager, to assist in the managing and processing of assigned Key Account Customer’s requirements received from our European Sales team. Managing and supporting global tender requirements within Key Account Management team. Duties and Responsibilities of the Key Account Co-ordinator: * Coordinating closely with the HQ Pricing Teams, HQ Pricing Teams and all other regional HQs on all matters relating to Key Account customers. * Seeking detailed offers and inputs from internal stakeholders involved in the handling and participation of BCO tenders. This includes, among others, ocean-freight prices, inland haulage rates, demurrage and detention terms, legal terms, payment terms, ensuring tender documents are completed and submitted to the customer of the appropriate office in the given time frame. * Liaising with customers regarding their tender requirements. Building relationship with the customers under the control of Key Account Management as well as giving support towards strategic objectives. Supplying regular information on performance to customers as needed and agreed in tender negotiations. * Maintaining the database of tenders received, pending and submitted. * Creating a database for the development of existing and potential tenders under the control of HQ. * Checking on customer performance via our in-house system ’COMPASS’ on a regular basis and advising relevant stake holders in the various global offices on performance results against expectations and of forecasts. * Ensuring that the business needs to meet customer requirements are aligned in order to not only maintain but also build, expand and secure more BCO Tender business and supporting the needs of tender customers. * Attending tender meetings with customers as required * In order to meet business needs, a degree of flexibility may be required and the post holder may need to perform work not specifically referred to in the above. To Be Considered: * Knowledge and experience working in the Shipping Industry, preferably with a Container Shipping company * Sound understanding of the needs of the customer within Shipping industry * Intermediate knowledge of Microsoft Office * Strong written and oral communication skills * Ability to understand IT systems quickly, including EDI and internal systems for Shipping * European language skills would be beneficial, although not essential For full details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Key Account Coordinator employer: Willis Global Ltd

Joining our client means becoming part of a globally recognized leader in container shipping, where you will thrive in a supportive and dynamic work environment in London. With a strong focus on employee well-being, the company offers an attractive salary, comprehensive benefits including private medical insurance and a company pension, as well as opportunities for professional growth and development. Experience a culture that values collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

Willis Global Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Account Coordinator

✨Tip Number 1

Familiarize yourself with the shipping industry, especially container shipping. Understanding the specific needs and challenges faced by customers in this sector will help you stand out during discussions and interviews.

✨Tip Number 2

Network with professionals in the shipping and logistics field. Attend industry events or join relevant online forums to connect with people who can provide insights and potentially refer you to opportunities at our company.

✨Tip Number 3

Brush up on your Microsoft Office skills, particularly Excel, as data management is a key part of the role. Being proficient in these tools will demonstrate your readiness to handle the responsibilities of a Key Account Coordinator.

✨Tip Number 4

If you have any European language skills, make sure to highlight them. While not essential, they can give you an edge in communicating with diverse clients and stakeholders in the global shipping market.

We think you need these skills to ace Key Account Coordinator

Knowledge of the Shipping Industry
Understanding of Customer Needs in Shipping
Experience with Container Shipping
Strong Written and Oral Communication Skills
Intermediate Microsoft Office Skills
Ability to Quickly Understand IT Systems
Familiarity with EDI and Internal Shipping Systems
Database Management Skills
Relationship Building Skills
Attention to Detail
Project Coordination Skills
Flexibility and Adaptability
Analytical Skills
Time Management Skills

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Key Account Coordinator position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in the shipping industry, particularly with container shipping. Mention specific examples of how you've managed customer relationships or coordinated tenders.

Showcase Communication Skills: Since strong written and oral communication skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively with customers and internal teams.

Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing to ensure your application stands out to recruiters.

How to prepare for a job interview at Willis Global Ltd

✨Show Your Shipping Knowledge

Make sure to demonstrate your understanding of the shipping industry, especially container shipping. Be prepared to discuss trends, challenges, and customer needs in this sector.

✨Highlight Your Communication Skills

Since the role involves liaising with customers and internal teams, emphasize your strong written and oral communication skills. Share examples of how you've successfully managed relationships in previous roles.

✨Familiarize Yourself with Relevant IT Systems

Brush up on your knowledge of IT systems used in shipping, including EDI and any internal systems. Being able to quickly understand these tools will show your adaptability and readiness for the role.

✨Prepare for Scenario-Based Questions

Expect questions that assess how you would handle specific situations related to tender management and customer interactions. Think of examples from your past experiences that showcase your problem-solving abilities.

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  • Key Account Coordinator

    London
    Full-Time
    30000 - 38000 £ / year (est.)
    Apply now

    Application deadline: 2026-12-09

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    Willis Global Ltd

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