At a Glance
- Tasks: Assist with retail sales and provide excellent customer service in a busy showroom.
- Company: Established family firm supplying machinery to agriculture and construction sectors.
- Benefits: Competitive salary, 32 days holiday, pension, life assurance, and staff discounts.
- Why this job: Join a dynamic team and make a difference in customer experiences every day.
- Qualifications: Retail experience, good people skills, and knowledge of agricultural equipment preferred.
- Other info: Immediate starts available with opportunities for growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Our client, a long-established family firm with a network of branches in the South and East of England, supplies machinery and services to the agricultural, construction and professional ground care machinery markets. They are looking for a Parts & Retail Salesperson to be based at their branch in Framlingham, Suffolk.
On Offer:
- Full-time permanent role
- Working Hours: 39 hours per week – 8:30am to 5:30pm Monday, Tuesday and Thursday, 8:30am to 4:30pm Friday (1-hour unpaid lunch), 8:30am to 12:30pm Wednesday and Saturday.
- Overtime paid at time and a half on completion of 39 hours.
- Immediate starts available
- Competitive salary – dependent on skills and experience.
- 32 days holiday (including bank holidays)
- Workplace pension
- Life assurance (2 x salary)
- Country store staff discount
- Company sick pay scheme
- Flu jabs and employee referral scheme.
Main Purpose of the Parts & Retail Salesperson role:
Reporting to the Parts & Retail Manager, you will be responsible for assisting with the day-to-day retail sales within the showroom which will include Parts, Hardware, Clothing and Groundcare machinery sales.
Duties and Responsibilities of the Parts & Retail Salesperson role:
- Always ensure delivery of excellent customer service by dealing with all queries relating to the products and services supplied by the Company either face to face or over the telephone.
- Assisting with the day-to-day retail sales within the showroom.
- Helping to cover the Horticulture sales within the showroom and will always be the main person in the showroom.
To Be Considered:
- Good knowledge of Agricultural and Horticultural equipment and parts is advantageous.
- Good experience within retail and some knowledge in merchandising.
- Sales experience and/or knowledge of groundcare and agricultural machinery (desirable).
- Excellent people skills and enjoy working with the general public.
- Enjoy working in a busy atmosphere and can cope under pressure during busy periods.
- Good communication skills: face to face, letter, email and telephone.
- General computer skills and familiarity with email and internet use.
- Supporting internal workshop technicians with parts identification.
- Goods receiving and distribution of orders.
- Good numeracy and literacy skills.
- Full driving licence.
- Motivated by sales and targets.
- Attention to detail and accuracy with numbers, handling of cash, cheque and card payments.
- A team player capable of working alone or with other team members.
For more details, please contact Willis Global – Experts in Recruiting.
Locations
Parts & Retail Salesperson in Framlingham, Suffolk employer: Willis Global Ltd
Contact Detail:
Willis Global Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts & Retail Salesperson in Framlingham, Suffolk
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you walk in for an interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, try role-playing with a friend or family member. The more comfortable you are talking about parts and machinery, the better you'll come across in the interview.
✨Tip Number 3
Dress the part! When you go for that interview, make sure you look professional yet approachable. A smart appearance can make a great first impression and show that you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Parts & Retail Salesperson in Framlingham, Suffolk
Some tips for your application 🫡
Show Your Passion for Sales: When writing your application, let us know why you're excited about the Parts & Retail Salesperson role. Share any relevant experiences that highlight your sales skills and your love for customer service. We want to see your enthusiasm shine through!
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience with agricultural and horticultural equipment, as well as any retail or merchandising roles you've had. We appreciate when candidates take the time to align their skills with what we're looking for.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We’re looking for good communication skills, so show us you can express yourself effectively in writing!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Willis Global Ltd
✨Know Your Products
Familiarise yourself with the agricultural and horticultural equipment and parts that the company supplies. Being able to discuss specific products and their benefits will show your genuine interest and knowledge, which is crucial for a Parts & Retail Salesperson.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about times when you resolved customer queries or went above and beyond to ensure satisfaction. This will demonstrate your ability to handle face-to-face interactions effectively.
✨Demonstrate Sales Motivation
Be ready to talk about your sales experience and how you've met or exceeded targets in the past. Highlight any strategies you used to boost sales, as this role is motivated by sales and targets, and they’ll want to see your drive.
✨Practice Good Communication
Since communication is key in this role, practice articulating your thoughts clearly. Whether it’s face-to-face or over the phone, being able to convey information effectively will be essential. Consider doing mock interviews to refine your skills.