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- Tasks: Provide top-notch admin support and assist the Branch Manager in a dynamic environment.
- Company: Join a family-run business with a strong network across the South and East of England.
- Benefits: Enjoy competitive salary, 32 days holiday, and workplace perks like discounts and life assurance.
- Why this job: Be the vital link between customers and staff while developing your skills in a supportive team.
- Qualifications: Strong communication skills, organisational abilities, and proficiency in Microsoft Office required.
- Other info: Maternity cover role with excellent career growth opportunities and a friendly work culture.
The predicted salary is between 28800 - 42000 £ per year.
Our client is a long-established, family-run business with a strong network of branches across the South and East of England. Supplying machinery and services to the agricultural, construction and professional ground-care sectors, they are now seeking a Branch Administrator/ PA to join their team at their Framlingham team in Suffolk.
Length of contract: Maternity Cover – 12 months
On Offer:
- Start date: March 2026
- Working Hours: 35 hours per week – 8am to 4pm Monday to Friday (1-hour unpaid lunch)
- Competitive salary – dependent on skills and experience.
- 32 days holiday (inc bank holidays)
- Workplace pension / Life assurance (2 x salary)
- Country store staff discount / Company sick pay scheme / Flu jabs and employee referral scheme.
Main Purpose of the Role: Reporting directly to the Branch & Sales Manager, you will be responsible for providing a first class administrative service within the branch in addition to maintaining effective and accurate communications between customers and members of staff. You will be working as a Personal Assistant to the Branch Manager however you must be prepared to assist other departments in the branch as required.
Duties and Responsibilities for the Branch Administrator/ PA:
- Act as Personal Assistant to the Branch and Sales Manager
- Manage incoming calls and maintain the branch switchboard
- Serve as a first point of contact for customer enquiries
- Provide administrative support across departments as needed
- Prepare sales quotations and issue invoices and delivery tickets
- Carry out daily cashiering duties and liaise with Head Office
- Maintain accurate records and ensure data is kept up to date
- Update the sales database regularly
- Support the sales team during events and trade shows
- Conduct monthly stock checks on domestic items
- Ensure timely and clear communication across the team
- Consistently deliver professional and customer-focused service
To Be Considered:
- Strong communication skills and a professional telephone manner
- Confidence in dealing with people at all levels
- Discreet and trustworthy when handling confidential information
- Excellent organisational skills with the ability to multitask
- High level of accuracy with both written communication and numerical data
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Self-motivated, approachable, and a team player
- Ability to use initiative and adapt in a fast-paced environment
- Well-presented and detail-oriented
For full details, contact Willis Global – Experts in Recruiting.
Locations
Branch Administrator/ PA in Framlingham, Suffolk employer: Willis Global Ltd
Contact Detail:
Willis Global Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Administrator/ PA in Framlingham, Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and don’t be shy about letting them know you’re on the lookout for a Branch Administrator/PA role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since this is a family-run business, showing that you understand their culture and are genuinely interested in contributing to their team can really set you apart from other candidates.
✨Tip Number 3
Practice your communication skills! As a Branch Administrator/PA, you’ll need to be the first point of contact for customers. Role-play with a friend or family member to get comfortable handling different types of inquiries and showcasing your professional telephone manner.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Branch Administrator/ PA in Framlingham, Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Branch Administrator/PA role. Highlight your relevant experience and skills, especially in administration and customer service. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your strong communication skills and any experience with multitasking in a busy environment.
Showcase Your Organisational Skills: Since this role requires excellent organisational skills, give examples of how you've successfully managed multiple tasks or projects in the past. We love seeing how you keep things running smoothly!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Willis Global Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Branch Administrator/PA. Familiarise yourself with the key tasks like managing calls, preparing sales quotations, and supporting the sales team. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication is crucial for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you handled customer enquiries or worked with different departments. Practising these scenarios will help you articulate your experience clearly during the interview.
✨Demonstrate Your Organisational Skills
As a Branch Administrator/PA, you'll need to juggle multiple tasks. Be ready to discuss how you prioritise your workload and manage your time effectively. You could even bring a planner or a digital tool you use to stay organised, as this shows your proactive approach to managing responsibilities.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, or specific challenges the branch faces. This not only shows your interest but also helps you gauge if the company is the right fit for you.
