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- Tasks: Manage end-to-end import operations for LCL shipments and ensure smooth cargo movement.
- Company: Join a global leader in LCL logistics with a supportive team culture.
- Benefits: Competitive salary, modern office, 20 days holiday, and private health after service.
- Why this job: Make a significant impact in a fast-paced environment while growing your career.
- Qualifications: Experience in import operations and strong communication skills required.
- Other info: Opportunity for training and development within a globally recognised company.
The predicted salary is between 30000 - 42000 ÂŁ per year.
At Willis Global we’re excited to partner with a new player to the UK freight forwarding & logistics market specialising in offering LCL ocean consolidation services. The company is currently in the process of setting up its operations and is seeking talented Import Operators to join its team based at offices in Chelmsford, Essex. This is an ideal opportunity for anyone with import operations experience who is seeking a new challenge in a role where you can make a significant impact and play a key role in a company’s growth.
About the Company:
A global leader in LCL (less‑than‑container load) ocean consolidation, supporting freight forwarders and logistics partners across the world. Established in the 90’s and headquartered in Hong Kong, the company has grown into a network of 40+ international locations, 1,500+ employees, and 200+ agent partners. The company is consistently recognised as one of the top LCL consolidators in major global trading markets including China, India, Latin America, and the United States. The company’s success is built on its unwavering neutrality, serving exclusively the freight forwarding and logistics community. The company prides itself on delivering high‑quality, cost‑efficient consolidation services. The business is driven by operational excellence, pragmatism, integrity, and the strategic use of technology to create value throughout the supply chain.
On Offer:
- An opportunity to play a key role in the growth of a globally recognised LCL logistics specialist
- Competitive salary based on experience.
- Working hours: 9am – 5:15pm, Monday – Friday
- Ultra-modern working environment with parking space provided for by the company
- 20 days holiday plus bank holidays.
- Company pension scheme.
- Training and development within a global logistics leader.
- Modern office environment in Chelmsford.
- Supportive, collaborative team culture with international exposure.
- Private health, dental after 12-24 months service.
Main Purpose of the Import Operator:
The Import Operator will play a key role in the company’s UK operations, ensuring the smooth, compliant, and efficient handling of inbound LCL shipments. This position requires a detail‑oriented logistics professional who thrives in a fast‑paced environment and is committed to delivering exceptional service to freight forwarding customers. You will manage the full import cycle, maintain strong relationships with carriers and partners, and uphold the Company’s reputation for operational precision and reliability.
Key Responsibilities of the Import Operator:
- Manage end‑to‑end import operations for LCL shipments arriving into the UK.
- Coordinate with overseas offices and global agent partners to ensure accurate and timely cargo movement.
- Arrange and monitor bookings with carriers, hauliers, and warehouse partners.
- Track shipments proactively and communicate status updates to customers.
- Other duties related to Documentation & Compliance, Customer & Partner Communication and Operational Administration.
To Be Considered:
- Proven experience gained in an import operations role, preferably within LCL logistics / freight forwarding.
- Strong understanding of UK import procedures, customs regulations, and Incoterms.
- Excellent communication skills and the ability to build strong working relationships.
- High attention to detail with strong organisational and multitasking abilities.
- Proficiency in Microsoft Office and logistics software platforms.
- Customer‑centric mindset with a commitment to service excellence.
- Proactive, solutions‑driven, and able to work under pressure.
- Strong team player with the ability to work independently when needed.
- Professional, reliable, and aligned with Company’s values of integrity and efficiency.
For full details contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry.
Import Operator in Essex employer: Willis Global Ltd
Contact Detail:
Willis Global Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import Operator in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and freight forwarding industry. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their LCL services and how they stand out in the market. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As an Import Operator, you'll need to build strong relationships with carriers and partners. Role-play common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job listings, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and follow up on them.
We think you need these skills to ace Import Operator in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Import Operator role. Highlight your experience in import operations and any specific knowledge of LCL logistics. We want to see how your skills align with what the company is looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to the company's growth. Keep it concise but impactful, and don’t forget to mention your customer-centric mindset.
Showcase Your Attention to Detail: Since the role requires high attention to detail, make sure your application is free from typos and errors. We recommend double-checking everything before hitting send. A polished application reflects your professionalism!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s straightforward and ensures your application goes straight to the right people. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at Willis Global Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of UK import procedures, customs regulations, and Incoterms. Being able to discuss these topics confidently will show that you're not just a candidate, but someone who understands the ins and outs of the role.
✨Showcase Your Experience
Prepare specific examples from your previous roles in import operations, especially within LCL logistics or freight forwarding. Highlight how you've managed end-to-end import processes and any challenges you've overcome to demonstrate your problem-solving skills.
✨Communicate Effectively
Since strong communication is key in this role, practice articulating your thoughts clearly. Be ready to discuss how you've built relationships with carriers and partners in the past, as well as how you keep customers updated on shipment statuses.
✨Be Proactive and Solutions-Driven
During the interview, showcase your proactive mindset by discussing how you've tackled issues before they escalated. Share examples of how you've implemented solutions in a fast-paced environment, which aligns perfectly with the company's values of operational excellence and efficiency.
