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- Tasks: Manage customs clearance processes and ensure smooth import/export operations.
- Company: A trusted UK logistics partner with a dynamic team culture.
- Benefits: Salary between £25K-£35K, remote work, bonus scheme, and career progression.
- Why this job: Join a growing team and make an impact in the logistics industry.
- Qualifications: Experience in customs clearance and strong problem-solving skills.
- Other info: Opportunity for continuous improvement and embracing new IT innovations.
Our Client, a trusted UK Logistics partner offering freight forwarding, customs clearance and supply chain solutions are looking for a Customs Clearance Operator to join their team, based at their offices in Colchester, Essex.
On Offer:
- Salary from £25K-£35K, dependent on skills and experience.
- Monday – Friday working pattern, with one day per week working from home.
- Bonus scheme after probationary period.
- The opportunity to join a dynamic team, and genuine progression opportunities.
Main Purpose of the Customs Operator:
Reporting to the Sea Freight Supervisor/ Customs Supervisor, you would oversee the activity of focusing on UK customs clearance processes. Along with increasing profit and job numbers focusing on the ocean freight services and UK customs clearances. You will need to work closely with the team to arrange and monitor both export and import shipments by sea services, you will liaise with suppliers and partners to deliver a high level of service to our clients, so their expectations are met and where possible exceeded.
Duties and Responsibilities of the Customs Operator:
- Maintain and develop relationships with clients.
- To meet deadlines/requirements as per client requests.
- Monitor supplier performance.
- Good file management and attention to detail.
- Prepare quotations in accordance with client’s request.
- Assisting colleagues during staff absences / holidays including imports/exports.
- Encourage and implement “Best Practice” across the department.
- Develop and maintain a commercial and “can do” attitude with all within the department and company.
- To react promptly and proactively to client requests.
- Always provide excellent customer service.
- To ensure deadlines are kept by monitoring suppliers.
- To develop a good working relationship with your client accounts.
- Maintain files in accordance with procedure.
- To achieve operational standards.
- Ensure all shipments are costed and invoiced in accordance with company policy.
- Support senior management as and when required.
- Ensure invoice queries are solved promptly.
To Be Considered:
- Proven experience with customs clearance.
- An understanding of transport and legislative controls.
- Good mathematical skills.
- To be able to adapt, embrace and implement new IT systems and IT innovations as required.
- Building Relationships with all stakeholders.
- Contributing to Continuous Improvement in cooperation with the department supervisor.
- Dealing with change.
- Good interpersonal and problem-solving skills.
For full details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry.
Customs Clearance Operator in Colchester employer: Willis Global Ltd
Contact Detail:
Willis Global Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Clearance Operator in Colchester
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and customs clearance field. Attend industry events or join online forums. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their customs clearance processes and be ready to discuss how you can contribute to their success. Show them you’re not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to problem-solving and client relationships. We want you to shine when discussing your experience and how it aligns with their needs.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Customs Clearance Operator in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customs Clearance Operator role. Highlight your experience with customs clearance and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've maintained client relationships or handled customs processes in the past. We love a good story!
Show Off Your Attention to Detail: Since the role requires good file management and attention to detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Willis Global Ltd
✨Know Your Customs Stuff
Make sure you brush up on your customs clearance knowledge before the interview. Understand the key processes and regulations involved, as well as any recent changes in legislation. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Show Off Your People Skills
Since building relationships with clients is crucial for this role, be ready to share examples of how you've successfully managed client relationships in the past. Highlight your interpersonal skills and how you handle difficult situations with a 'can do' attitude.
✨Demonstrate Attention to Detail
The job requires good file management and attention to detail, so prepare to discuss how you ensure accuracy in your work. Bring examples of how you've maintained high standards in documentation or how you've improved processes in previous roles.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving abilities, especially in relation to customs clearance challenges. Think of specific scenarios where you've had to react promptly to client requests or resolve issues with suppliers, and be ready to explain your thought process.
