At a Glance
- Tasks: Join our team as a Ramp Agent and ensure smooth aircraft operations.
- Company: Willis Aviation Services, a leader in global aviation services.
- Benefits: Competitive salary, flexible hours, 33 days leave, and health support.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be part of the action and make a real impact in aviation.
- Qualifications: GCSE level education and a full UK driving license required.
Ready to take your career to new heights? Join us as a Ramp Agent and be part of the action on the ground!
What You’ll Do
As a Ramp Agent, you’ll play a crucial role in ensuring the safe and efficient turnaround of aircraft, delivering high-quality service to our customers and airline partners. You’ll be responsible for a range of ramp operations, including loading and unloading baggage, cargo, and mail, as well as operating ground service equipment and providing essential support services to aircraft on the ground. You’ll need to thrive in a fast-paced, safety-critical environment, working collaboratively as part of a team to ensure every flight departs on time and to the highest standard.
Responsibilities
- Safely load and unload baggage, cargo, and mail from aircraft
- Operate a variety of Ground Support Equipment (GSE), including belt loaders, tugs, and high loaders
- Marshal aircraft to and from gates using correct procedures
- Carry out aircraft servicing tasks such as cabin cleaning, lavatory, and water servicing
- Ensure safe and secure handling of all items and compliance with all regulations
- Maintain safety, punctuality, and performance standards across all ramp operations
Customer & Stakeholder Interaction:
- Deliver excellent service to airline partners and passengers
- Build effective working relationships with colleagues, airport authorities, and third-party stakeholders
- Attend and contribute to operational and safety briefings/meetings
Administrative & Support Duties:
- Support the Ground Handling team with general administrative tasks
- Assist in providing holiday or absence cover as needed
- Communicate effectively across team to ensure seamless handovers and efficient workload management
- Maintain clear, professional communication at all times, considering cultural and language differences when engaging with customers or regulatory officials
Requirements
- Educated to GCSE level (or equivalent)
- Full UK driving license (essential)
- Effective verbal and written communication skills
- Strong team player with excellent interpersonal skills
- Able to work flexible hours, including weekends and shifts
- Reliable, enthusiastic, and committed to supporting team objectives
- Willingness to take initiative and support colleagues when required
Desirables
- Previous experience with an aviation environment is desirable, but not essential.
- Familiarity with ramp safety procedures and ground service equipment
Benefits
WASL offers a comprehensive benefits package to its eligible employees. This includes competitive salaries, company bonuses, flexible working patterns, 33 days annual leave including UK bank holidays, holiday buy & sell scheme, health & wellbeing support, company pension, cycle to work scheme, electric car scheme, retail discounts, referral bonus, death in service and more.
About Us
Willis Aviation Services Limited is part of Willis Lease Finance Corporation, a pioneer and provider of global aviation services for over 45 years. Our facility at Teesside International Airport provides base maintenance, return to service, aircraft disassembly, short and long term aircraft storage, and ground and cargo handling services. At Willis Aviation Services Limited (WASL), we are committed to fair hiring practices and building a diverse, respectful, and inclusive workplace. We value every individual’s contribution and make employment decisions based on job-related criteria such as qualifications, experience, and the ability to perform the role. These are exciting times for Willis Aviation Services Limited as we continue to grow. If you’re ready to make a difference in aviation, apply today.
To Recruitment Agencies
WASL does not accept unsolicited CVs or candidate submissions from agencies. All unsolicited profiles will be treated as the property of WASL, and no fees will be paid. This applies to any CVs sent directly to employees or managers without prior agreement with our internal Talent Acquisition team.
Ramp Agent employer: Willis Aviation
At Willis Aviation Services Limited, we pride ourselves on being an excellent employer, offering a dynamic work environment at Teesside International Airport where every Ramp Agent plays a vital role in the aviation industry. Our commitment to employee growth is reflected in our comprehensive benefits package, including competitive salaries, flexible working patterns, and extensive health and wellbeing support, all within a culture that values diversity and teamwork. Join us to be part of a forward-thinking company that not only prioritises safety and efficiency but also fosters a supportive atmosphere for personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Ramp Agent
✨Tip Number 1
Get to know the company! Research Willis Aviation Services Limited and understand their values and operations. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a Ramp Agent role. Personal connections can make a big difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to ramp operations and teamwork. Think about examples from your past experiences that demonstrate your skills and reliability. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Willis Aviation Services Limited.
We think you need these skills to ace Ramp Agent
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for aviation shine through! We want to see that you're excited about the Ramp Agent role and ready to jump into the action.
Tailor Your CV:Make sure to customise your CV to highlight any relevant experience, even if it’s not directly in aviation. We love seeing how your skills can transfer to our fast-paced environment!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clear communication, so make sure your written application reflects that – no fluff, just the good stuff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our team.
How to prepare for a job interview at Willis Aviation
✨Know Your Ramp Operations
Familiarise yourself with the specific ramp operations mentioned in the job description. Understand the processes of loading and unloading baggage, operating ground service equipment, and marshalling aircraft. This knowledge will show your enthusiasm and readiness to jump right into the role.
✨Safety First!
Since this role is safety-critical, be prepared to discuss safety procedures and regulations relevant to ramp operations. Think of examples from past experiences where you prioritised safety, even if they’re not directly related to aviation. This will demonstrate your commitment to maintaining high safety standards.
✨Team Player Mindset
Highlight your ability to work collaboratively in a team. Prepare examples of how you've successfully worked with others in fast-paced environments. Emphasising your interpersonal skills will resonate well, as teamwork is crucial for ensuring timely departures and efficient operations.
✨Flexibility is Key
Be ready to discuss your availability and willingness to work flexible hours, including weekends and shifts. Companies like Willis Aviation Services value reliability and commitment, so showing that you're adaptable and ready to support the team will set you apart from other candidates.
