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For Companies At a Glance
- Tasks: Join our team as a Ramp Agent and ensure smooth aircraft operations.
- Company: Willis Aviation Services, a leader in global aviation services.
- Benefits: Competitive salary, flexible hours, 33 days leave, and health support.
- Why this job: Be part of an exciting aviation environment and make a real impact.
- Qualifications: GCSE education, UK driving license, and strong teamwork skills.
- Other info: Dynamic workplace with opportunities for growth and development.
Ready to take your career to new heights? Join us as a Ramp Agent and be part of the action on the ground
What You\’ll Do
As a Ramp Agent, you\’ll play a crucial role in ensuring the safe and efficient turnaround of aircraft, delivering high-quality service to our customers and airline partners. You\’ll be responsible for a range of ramp operations, including loading and unloading baggage, cargo, and mail, as well as operating ground service equipment and providing essential support services to aircraft on the ground.
You\’ll need to thrive in a fast-paced, safety-critical environment, working collaboratively as part of a team to ensure every flight departs on time and to the highest standard. Previous experience in ground handling or within an aviation setting is desirable, but not essential. A full UK driving license is required, and you must be willing to work a flexible schedule, including weekends and shifts.
Shift Examples:
- Early Shift: 4am – 9am
- Late Shift: 5pm – 10pm
Part time: 20 hours per week. Overtime available following an initial training period.
Responsibilities
Aircraft & Ramp Operations:
- Safely load and unload baggage, cargo, and mail from aircraft
- Operate a variety of Ground Support Equipment (GSE), including belt loaders, tugs, and high loaders
- Marshal aircraft to and from gates using correct procedures
- Carry out aircraft servicing tasks such as cabin cleaning, lavatory and water servicing
- Ensure safe and secure handling of all items and compliance with all regulations
- Maintain safety, punctuality, and performance standards across all ramp operations
Customer & Stakeholder Interaction:
- Deliver excellent service to airline partners and passengers
- Build effective working relationships with colleagues, airport authorities, and third-party stakeholders
- Attend and contribute to operational and safety briefings/meetings
Administrative & Support Duties:
- Support the Ground Handling team with general administrative tasks
- Assist in providing holiday or absence cover as needed
- Communicate effectively across teams to ensure seamless handovers and efficient workload management
- Maintain clear, professional communication at all times, considering cultural and language differences when engaging with customers or regulatory officials
Requirements
- Educated to GCSE level (or equivalent)
- Full UK driving license (essential)
- Effective verbal and written communication skills
- Strong team player with excellent interpersonal skills
- Able to work flexible hours, including weekends and shifts
- Reliable, enthusiastic, and committed to supporting team objectives
- Willingness to take initiative and support colleagues when required
Desirables
- Previous experience within an aviation environment is desirable, but not essential.
- Familiarity with ramp safety procedures and ground service equipment
Benefits
WASL offers a comprehensive benefit package to its eligible employees. This includes:
- Competitive salaries, company bonus\’s, flexible working patterns
- 33 days annual leave including UK bank holidays, holiday buy & sell scheme
- Health & wellbeing support, company pension, cycle to work scheme, electric car scheme, retail discounts, referral bonus, death in service and more.
About Us
Willis Aviation Services Limited are part of Willis Lease Finance Corporation, a pioneer and provider of global aviation services for over 45 years. Our facility at Teesside International Airport provides base maintenance, return to service, aircraft disassembly, short and long term aircraft storage, and ground and cargo handling services.
At Willis Aviation Services Limited (WASL), we are committed to fair hiring practices and building a diverse, respectful, and inclusive workplace. We value every individual\’s contribution and make employment decisions based on job-related criteria such as qualifications, experience, and the ability to perform the role.
These are exciting times for Willis Aviation Services Limited as we continue to grow. If you\’re ready to make a difference in aviation, apply today.
To Recruitment Agencies
WASL does not accept unsolicited CVs or candidate submissions from agencies. All unsolicited profiles will be treated as the property of WASL, and no fees will be paid.
This applies to any CVs sent directly to employees or managers without prior agreement with our internal Talent Acquisition team.
Ramp Agent employer: Willis Aviation
Contact Detail:
Willis Aviation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ramp Agent
✨Tip Number 1
Get to know the company! Research Willis Aviation Services Limited and understand their values and operations. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at industry events. A friendly chat can give you insider info about the Ramp Agent role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to ramp operations and teamwork. Think about examples from your past experiences that showcase your skills and how you handle challenges in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Willis Aviation Services Limited.
We think you need these skills to ace Ramp Agent
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for aviation shine through! We want to see that you're excited about the Ramp Agent role and ready to contribute to our team. A little enthusiasm goes a long way!
Tailor Your CV: Make sure to customise your CV to highlight relevant skills and experiences that match the job description. Even if you don’t have direct experience in aviation, showcase any transferable skills that demonstrate your ability to thrive in a fast-paced environment.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Ramp Agent position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Willis Aviation
✨Know the Role Inside Out
Before your interview, make sure you understand what a Ramp Agent does. Familiarise yourself with the responsibilities like loading and unloading baggage, operating ground service equipment, and ensuring safety standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Team Spirit
As a Ramp Agent, teamwork is key. Be prepared to discuss examples of how you've worked effectively in a team before. Highlight your interpersonal skills and how you can contribute to a positive working environment, especially in a fast-paced setting like an airport.
✨Demonstrate Your Flexibility
Since the job requires a flexible schedule, be ready to talk about your availability. Mention any previous experience where you adapted to changing shifts or worked during weekends. This shows that you're committed and ready to meet the demands of the role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the training process for new hires or how the team ensures safety on the ramp. This not only shows your interest but also gives you a better understanding of the company culture and expectations.
