At a Glance
- Tasks: Support aircraft turnarounds and deliver top-notch customer service at Teesside International Airport.
- Company: Join Willis Aviation Services Limited, a leader in private aviation and cargo operations.
- Benefits: Enjoy a part-time role with great work-life balance and competitive salary.
- Other info: Full training provided and opportunities for career growth in a supportive team.
- Why this job: Experience the thrill of aviation while enjoying six days off after just two shifts.
- Qualifications: Customer-focused attitude; previous experience in aviation is a plus but not required.
The predicted salary is between 12 - 15 £ per hour.
- Description
- Aircraft Operations Agent (Part-Time)
Location
Teesside International Airport
Contract
Part-Time
Shift Pattern
2 x 12-hour shifts, followed by 6 days off
Looking for a Part-Time Role with Exceptional Work-Life Balance?
- Join
- Willis Aviation Services Limited (WASL) as an
Aircraft Operations Agent and enjoy a unique working pattern of two 12-hour shifts followed by six consecutive days off .
This is an exciting opportunity to work in the fast-paced world of private aviation and cargo operations, where no two days are the same.
You'll play a key role in delivering outstanding customer service, supporting aircraft turnarounds and ensuring safe, efficient operations at
Teesside International Airport .
Whether you have previous aviation experience or are looking to start a career in the industry, full training will be provided .
What You'll Be Doing
As an Aircraft Operations Agent, you'll support the safe and efficient turnaround of aircraft while delivering outstanding customer service to passengers, flight crews and customers.
Your duties will include
- Providing a first-class customer experience to private jet passengers and flight crews.
- Delivering concierge-style services, including assisting with travel arrangements, catering and customer requests.
- Marshalling aircraft onto stands and operating ground support equipment safely.
- Assisting flight crews with flight planning, communications and baggage handling.
- Coordinating aircraft arrivals and departures with UK Border Force, Special Branch and airport authorities.
- Ensuring passengers and baggage are processed in line with UK aviation security requirements and airport procedures.
- Arranging aircraft refuelling with the airport fuel supplier.
- Maintaining the executive lounge, reception and office areas to a high standard.
- Managing stock levels and processing customer invoicing.
- Building strong relationships with customers and airport partners.
- Supporting cargo operations by operating ground service equipment and communicating with ground crews via headsets.
- Participating in shift handovers and maintaining accurate operational records.
- Carrying out any additional duties as directed by the Aircraft Operations Manager.
Requirements
What We're Looking For
We're looking for someone who is customer-focused, proactive and enjoys working as part of a team.
You'll ideally have
- Previous experience in aviation, ground handling, customer service or cargo operations (preferred but not essential).
- Excellent communication and organisational skills.
- A positive, flexible attitude and willingness to learn.
- Good IT skills, including Microsoft Office.
- The ability to work outdoors in all weather conditions.
- A Full UK Driving Licence.
- A valid Airside Driving Permit (ADP), or the ability to obtain one.
Benefits
Why Join WASL?
Part-time contract with an excellent work-life balance.
Work just two 12-hour shifts before enjoying six consecutive days off.
- Full training and ongoing development.
- A varied role combining customer service, aircraft operations and cargo handling.
- Opportunities to develop your career within the aviation industry.
- Supportive team environment.
- Competitive salary and benefits package.
Aircraft Operations Agent (Part-Time) in Darlington employer: Willis Aviation
Willis Aviation is an exceptional employer, offering a dynamic work environment at Teesside International Airport where innovation meets excellence in aircraft maintenance. With a comprehensive benefits package that includes 33 days of annual leave and flexible working arrangements, employees are empowered to achieve a healthy work-life balance while advancing their careers in a supportive team culture focused on compliance and quality.
StudySmarter Expert Advice🤫
We think this is how you could land Aircraft Operations Agent (Part-Time) in Darlington
✨Get Involved in Aerospace Communities
Join online forums and communities focused on aerospace engineering. Think about platforms like LinkedIn groups or even Reddit threads where industry professionals share insights and job leads. Connecting with others in the field can often lead directly to part-time opportunities.
✨Attend Local Aerospace Events
Look for local meetups or conferences related to aerospace engineering. These events are golden opportunities to meet potential employers face-to-face and showcase your passion for the field. Plus, they often have job boards or networking sessions specifically for part-time roles.
✨Leverage University Connections
If you’re still at university or just graduated, tap into your career services! Many aerospace companies offer part-time positions to students. You’d be surprised at how many positions go unadvertised, so ask around and make your interest known to faculty members.
✨Showcase Your Skills Online
Create a public portfolio that highlights your projects or experiences in aerospace engineering. Whether it's coursework, personal projects, or designs, this can be a great way to attract attention from companies like Willis Aviation looking for part-time talent. Be sure to mention this in your chats with potential employers!
We think you need these skills to ace Aircraft Operations Agent (Part-Time) in Darlington
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for a part-time role in aerospace engineering, make sure your CV highlights relevant technical skills and tools you're familiar with, like CAD software or specific analysis methods. We want to see that you've got a solid technical foundation, so don't forget to mention any projects or coursework that showcases your abilities!
Include Projects and Practical Experience:If you’ve worked on any personal or academic projects related to aerospace, make sure to detail those in your application! This shows us that you have hands-on experience in the field, and we love candidates who bring real-world examples of their work to the table.
Tailor Your Cover Letter for Part-Time Dynamics:Since this is a part-time position, be sure to express your enthusiasm for balancing your studies or other commitments with this role. It’s crucial for us to know how you plan to manage your time effectively while contributing to our team at Willis Aviation.
Show Passion for Aerospace Engineering:We want to see your genuine interest in aerospace! Share any clubs, competitions, or internships you've participated in that reflect your passion for the industry. It helps us understand not only your skills but also your dedication and eagerness to grow in this field.
How to prepare for a job interview at Willis Aviation
✨Get Hands-On with Engineering Software
Before heading into the interview with Willis Aviation, make sure you're familiar with the specific engineering software that's commonly used in aerospace projects, like MATLAB or CATIA. It’s super useful to mention any projects where you applied these tools, as practical skills can really set you apart!
✨Showcase Your Portfolio of Projects
Being a part-time role, they’ll want to see how you can immediately contribute. Bring along a well-organised portfolio that highlights any relevant aerospace projects, be it from uni, internships, or even personal projects. Make sure to outline your specific role and the outcomes—numbers can be persuasive!
✨Be Ready for Technical Questions
Expect a few technical questions that will assess your understanding of aerospace principles. Brush up on topics like fluid dynamics or materials science, and prepare to problem-solve on the spot—interviewers love to know how you think through complex issues in real-time.
✨Emphasise Flexibility and Learning
Since this is part-time, they’ll probably value your ability to balance work with studies or other commitments. Be ready to talk about how you're managing your time and what you'd love to learn from this role at Willis Aviation. That enthusiasm for growth can really show your potential!
