At a Glance
- Tasks: Support aircraft turnarounds and deliver outstanding customer service at Teesside International Airport.
- Company: Join Willis Aviation Services Limited for a dynamic part-time role.
- Benefits: Enjoy two 12-hour shifts followed by six days off, plus competitive salary and training.
- Other info: Great opportunities for career development in a supportive team environment.
- Why this job: Experience the fast-paced world of aviation with full training provided.
- Qualifications: Customer-focused attitude; previous experience in aviation is a plus but not essential.
The predicted salary is between 12 - 15 £ per hour.
Aircraft Operations Agent (Part-Time)
Location
Teesside International Airport
Contract
Part-Time
Shift Pattern
2 x 12-hour shifts, followed by 6 days off
Looking for a Part-Time Role with Exceptional Work-Life Balance?
- Join
- Willis Aviation Services Limited (WASL) as an
Aircraft Operations Agent and enjoy a unique working pattern of two 12-hour shifts followed by six consecutive days off
This is an exciting opportunity to work in the fast-paced world of private aviation and cargo operations, where no two days are the same.
You'll play a key role in delivering outstanding customer service, supporting aircraft turnarounds and ensuring safe, efficient operations at
Teesside International Airport
Whether you have previous aviation experience or are looking to start a career in the industry, full training will be provided
What You'll Be Doing
As an Aircraft Operations Agent, you'll support the safe and efficient turnaround of aircraft while delivering outstanding customer service to passengers, flight crews and customers.
Your duties will include
- Providing a first-class customer experience to private jet passengers and flight crews.
- Delivering concierge-style services, including assisting with travel arrangements, catering and customer requests.
- Marshalling aircraft onto stands and operating ground support equipment safely.
- Assisting flight crews with flight planning, communications and baggage handling.
- Coordinating aircraft arrivals and departures with UK Border Force, Special Branch and airport authorities.
- Ensuring passengers and baggage are processed in line with UK aviation security requirements and airport procedures.
- Arranging aircraft refuelling with the airport fuel supplier.
- Maintaining the executive lounge, reception and office areas to a high standard.
- Managing stock levels and processing customer invoicing.
- Building strong relationships with customers and airport partners.
- Supporting cargo operations by operating ground service equipment and communicating with ground crews via headsets.
- Participating in shift handovers and maintaining accurate operational records.
- Carrying out any additional duties as directed by the Aircraft Operations Manager.
What We're Looking For
We're looking for someone who is customer-focused, proactive and enjoys working as part of a team.
You'll ideally have
- Previous experience in aviation, ground handling, customer service or cargo operations (preferred but not essential).
- Excellent communication and organisational skills.
- A positive, flexible attitude and willingness to learn.
- Good IT skills, including Microsoft Office.
- The ability to work outdoors in all weather conditions.
- A Full UK Driving Licence.
- A valid Airside Driving Permit (ADP), or the ability to obtain one.
Why Join WASL?
Part-time contract with an excellent work-life balance.
Work just two 12-hour shifts before enjoying six consecutive days off.
- Full training and ongoing development.
- A varied role combining customer service, aircraft operations and cargo handling.
- Opportunities to develop your career within the aviation industry.
- Supportive team environment.
- Competitive salary and benefits package.
- #J-18808-Ljbffr
Aircraft Operations Agent (Part-Time) employer: Willis Aviation
Willis Aviation is an exceptional employer, offering a dynamic work environment at Teesside International Airport where innovation meets excellence in aircraft maintenance. With a comprehensive benefits package that includes 33 days of annual leave and flexible working arrangements, employees are empowered to achieve a healthy work-life balance while advancing their careers in a supportive team culture focused on compliance and quality.
StudySmarter Expert Advice🤫
We think this is how you could land Aircraft Operations Agent (Part-Time)
✨Get Local and Get Networking
The transportation and logistics sector thrives on local connections, so don’t hesitate to hit up local job fairs or industry meetups. Chat with people in the field—it could lead to a part-time gig that isn’t even advertised yet!
✨Join Community Groups
Look for community groups or forums related to transportation and logistics. Places like Facebook groups or LinkedIn communities can be great for finding opportunities and making contacts. You never know when someone might need a helping hand with logistics!
✨Be Ready for Flexibility
Part-time positions in transportation often come with varying hours, so keep your schedule flexible. Show potential employers, like Willis Aviation, that you’re adaptable—this will make you a much more attractive candidate!
✨Showcase Your Skills
Consider creating a mini portfolio or a simple LinkedIn profile highlighting relevant experience like driving, delivery, or supply chain management. When you apply directly on our website, make sure to include this info—it’ll help you stand out in a busy field!
We think you need these skills to ace Aircraft Operations Agent (Part-Time)
Some tips for your application 🫡
Show Off Your Relevant Experience:When applying for a part-time role in transportation and logistics, make sure to highlight any previous experience you've got in the field. Emphasise skills like route planning, inventory management, or your familiarity with relevant software. If you've worked at a warehouse or have experience driving, sprinkle that in there!
Certifications Matter!:If you've got any certifications related to transportation or logistics—like a forklift licence or safety training—mention those! They could give you an edge over other candidates. Throw in any coursework or training relevant to the industry, as this shows you're not just looking for a job; you're dedicated to the field.
Balance Your Flexibility and Availability:Since this is a part-time role, make it clear in your application when you’re available to work. Companies like Willis Aviation appreciate candidates who are flexible and willing to adapt to varying schedules, so highlight any days or shifts that you can easily cover!
Connect Your Cover Letter with Passion for Logistics:In your cover letter, let your excitement for the transportation and logistics industry shine through! Talk about why you want to work at Willis Aviation, and show us how your skills and interests align with their mission. A bit of passion goes a long way in making your application stand out!
How to prepare for a job interview at Willis Aviation
✨Master the Logistics Lingo
When you're prepping for the interview with Willis Aviation for a part-time role in transportation and logistics, make sure you're up to speed with the key jargon. Terms like 'supply chain optimization' and 'freight management' are going to pop up, so showing you understand them will impress the interviewers!
✨Show Off Your Organisational Skills
This role will likely test your ability to manage multiple tasks and timelines. You might get asked how you would handle unexpected delays or shifts in schedules. Be ready with examples from past experiences where you’ve demonstrated strong organisational skills, which is crucial in this field.
✨Flexibility is Key!
Part-time roles in logistics often demand flexibility, so share your willingness to adapt to changing schedules or workloads. Talk about any past experiences that showcase how you managed your time effectively while juggling various responsibilities – that'll definitely resonate with the hiring team!
✨Research Tools of the Trade
Familiarise yourself with popular logistics software and tools that are commonly used in the industry. If you know of any specific systems Willis Aviation uses, even better! Mentioning your familiarity with inventory management systems or route optimization tools can really bolster your case.
