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- Tasks: Join our team as a Ramp Agent and ensure smooth aircraft operations.
- Company: Willis Aviation Services Limited, a leader in global aviation services.
- Benefits: Competitive salary, flexible hours, 33 days annual leave, and health support.
- Why this job: Be part of the action and make a real impact in aviation.
- Qualifications: GCSE level education and a full UK driving license required.
- Other info: Dynamic work environment with opportunities for growth and development.
Overview
Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Willis Aviation Services Limited. Ready to take your career to new heights? Join us as a Ramp Agent and be part of the action on the ground!
What You’ll Do
As a Ramp Agent, you’ll play a crucial role in ensuring the safe and efficient turnaround of aircraft, delivering high-quality service to our customers and airline partners. You’ll be responsible for a range of ramp operations, including loading and unloading baggage, cargo, and mail, as well as operating ground service equipment and providing essential support services to aircraft on the ground.
You’ll need to thrive in a fast-paced, safety-critical environment, working collaboratively as part of a team to ensure every flight departs on time and to the highest standard. Previous experience in ground handling or within an aviation setting is desirable, but not essential. A full UK driving license is required, and you must be willing to work a flexible schedule, including weekends and shifts.
Shift Examples
- Early Shift: 4am – 9am
- Late Shift: 5pm – 10pm
Part time: 20 hours per week. Overtime available following an initial training period.
Responsibilities
Aircraft & Ramp Operations:
- Safely load and unload baggage, cargo, and mail from aircraft
- Operate a variety of Ground Support Equipment (GSE), including belt loaders, tugs, and high loaders
- Marshal aircraft to and from gates using correct procedures
- Carry out aircraft servicing tasks such as cabin cleaning, lavatory and water servicing
- Ensure safe and secure handling of all items and compliance with all regulations
- Maintain safety, punctuality, and performance standards across all ramp operations
- Deliver excellent service to airline partners and passengers
- Build effective working relationships with colleagues, airport authorities, and third-party stakeholders
- Attend and contribute to operational and safety briefings/meetings
Administrative & Support Duties:
- Support the Ground Handling team with general administrative tasks
- Assist in providing holiday or absence cover as needed
- Communicate effectively across teams to ensure seamless handovers and efficient workload management
- Maintain clear, professional communication at all times, considering cultural and language differences when engaging with customers or regulatory officials
Qualifications / Requirements
- Educated to GCSE level (or equivalent)
- Full UK driving license (essential)
- Effective verbal and written communication skills
- Strong team player with excellent interpersonal skills
- Able to work flexible hours, including weekends and shifts
- Reliable, enthusiastic, and committed to supporting team objectives
- Willingness to take initiative and support colleagues when required
- Previous experience within an aviation environment is desirable, but not essential.
- Familiarity with ramp safety procedures and ground service equipment
Why Join WASL?
WASL also offers comprehensive benefit packages to its eligible employees. This includes:
- Competitive salaries, flexible working patterns
- 33 days annual leave (pro-rota for part time) including UK bank holidays, holiday buy & sell scheme
- Health & wellbeing support, company pension, cycle to work scheme, electric car scheme, retail discounts, referral bonus
About Us
Willis Aviation Services Limited are part of Willis Lease Finance Corporation, a pioneer and provider of global aviation services for over 45 years. Our facility at Teesside International Airport provides base maintenance, return to service, aircraft disassembly, short and long term aircraft storage, and ground and cargo handling services.
At Willis Aviation Services Limited (WASL), we are committed to fair hiring practices and building a diverse, respectful, and inclusive workplace. We value every individual’s contribution and make employment decisions based on job-related criteria such as qualifications, experience, and the ability to perform the role.
These are exciting times for Willis Aviation Services Limited as we continue to grow. If you’re ready to make a difference in aviation, apply today.
To Recruitment Agencies
WASL does not accept unsolicited CVs or candidate submissions from agencies. All unsolicited profiles will be treated as the property of WASL, and no fees will be paid. This applies to any CVs sent directly to employees or managers without prior agreement with our internal Talent Acquisition team.
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Ramp Agents - Aviation employer: Willis Aviation Services Limited
Contact Detail:
Willis Aviation Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ramp Agents - Aviation
✨Tip Number 1
Get to know the company! Research Willis Aviation Services Limited and understand their values and operations. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at industry events. A friendly chat can give you insider info and might even lead to a referral, which can boost your chances of landing that Ramp Agent role.
✨Tip Number 3
Prepare for the interview by practising common questions related to ramp operations and customer service. Think about scenarios where you've demonstrated teamwork and safety awareness, as these are key in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at WASL.
We think you need these skills to ace Ramp Agents - Aviation
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for aviation shine through! We want to see that you're excited about the role of Ramp Agent and ready to contribute to our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant skills and experiences. Even if you don’t have direct aviation experience, showcase any teamwork or customer service roles that demonstrate your ability to thrive in a fast-paced environment.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where possible to make it easy for us to see why you’d be a great fit for the Ramp Agent position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Willis Aviation Services Limited
✨Know Your Role Inside Out
Before the interview, make sure you understand what a Ramp Agent does. Familiarise yourself with the responsibilities like loading and unloading baggage, operating ground service equipment, and ensuring safety standards. This will help you answer questions confidently and show your enthusiasm for the role.
✨Show Off Your Team Spirit
As a Ramp Agent, teamwork is key. Be ready to share examples of how you've worked effectively in a team before. Highlight your interpersonal skills and how you can contribute to a positive working environment, especially in a fast-paced setting like aviation.
✨Prepare for Safety Questions
Safety is paramount in aviation. Brush up on basic ramp safety procedures and be prepared to discuss how you would handle various safety scenarios. This shows that you take the role seriously and are committed to maintaining high safety standards.
✨Flexibility is Your Friend
Since the job requires flexible hours, be ready to discuss your availability openly. Mention your willingness to work weekends and shifts, and if you have any previous experience with flexible schedules, share that too. This demonstrates your commitment and adaptability.