Client Engagement Coordinator in Reading
Client Engagement Coordinator

Client Engagement Coordinator in Reading

Reading Part-Time 26000 - 26000 ÂŁ / year (est.) No home office possible
Willingcare

At a Glance

  • Tasks: Engage with clients through calls, build relationships, and support the recruitment team.
  • Company: Join a fast-growing recruitment business focused on high standards and genuine service.
  • Benefits: Earn ÂŁ12.50 per hour, enjoy flexible hours, and receive training and development.
  • Other info: Dynamic office environment with opportunities for growth and teamwork.
  • Why this job: Be at the heart of recruitment, making a real difference in client engagement.
  • Qualifications: Confident phone skills, strong organisation, and a positive attitude are key.

The predicted salary is between 26000 - 26000 ÂŁ per year.

Part-Time Client Engagement Coordinator – Willing Care Recruitment

£12.50 per hour | Monday to Friday | 10:00am–3:00pm (25 hours per week) | Reading (office-based)

If you’re confident on the phone, naturally organised, and you actually enjoy speaking to people, this is a strong role at the heart of our recruitment operation. You’ll keep relationships warm, keep conversations moving, and make sure clients feel looked after properly.

Key job details

  • Hours: 10:00am–3:00pm, Monday–Friday
  • Pay: ÂŁ12.50 per hour
  • Location: Reading, office-based

Why this role is worth considering

Willing Care is a fast-growing recruitment business working across healthcare, social care, and early years. We’re big on straight-talking, high standards, and doing things properly - no fluff, no “tick-box” service. You’ll be supported with training and development, and you’ll be part of a team that moves with purpose.

What you’ll do

  • Make outbound calls to existing and prospective clients: check-ins, updates, relationship building
  • Book meetings and follow-ups for the wider team, keeping the diary tight and productive
  • Gather and qualify vacancy information (role needs, shift patterns, timelines, must-haves) and pass it on clearly
  • Keep our CRM and records updated and accurate (notes, actions, next steps)
  • Handle incoming enquiries and route them quickly—no one gets left hanging
  • Support the recruitment team with client communication and general coordination
  • Help maintain professional standards in how we present, follow up, and deliver—this is the “Willing Care standard”

What we’re looking for

  • Confident speaking to people on the phone (you don’t need a script to be yourself)
  • Strong organisation: you’ll juggle calls, tasks, and follow-ups without dropping the ball
  • Clear communication - friendly, professional, and direct
  • Comfortable working to daily activity expectations (this is an engagement role, not a “quiet admin” role)
  • Experience in customer service, scheduling, sales support, recruitment support, or office coordination is useful - but attitude matters most

What happens after you apply

We review applications promptly. If it looks like a match, we’ll arrange a short call first, then invite you in to meet the team.

Client Engagement Coordinator in Reading employer: Willingcare

Willing Care Recruitment is an exceptional employer that prioritises a supportive and dynamic work environment in Reading. With a focus on professional development and a commitment to high standards, employees are empowered to build meaningful relationships while enjoying flexible part-time hours. Join a team that values clear communication and purpose-driven work, making every day rewarding.
Willingcare

Contact Detail:

Willingcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Engagement Coordinator in Reading

✨Tip Number 1

Get ready to shine on that phone call! Practice your pitch and be yourself. Remember, they want to see your personality, so let it show while keeping it professional.

✨Tip Number 2

Do your homework on Willing Care! Familiarise yourself with their values and services. This will help you connect better during the conversation and show that you're genuinely interested.

✨Tip Number 3

Be organised! Have a notepad handy during your call to jot down important points. This shows you’re proactive and helps you keep track of what’s discussed.

✨Tip Number 4

Follow up after your call! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.

We think you need these skills to ace Client Engagement Coordinator in Reading

Confident Communication
Organisational Skills
Relationship Building
Client Engagement
CRM Management
Task Management
Customer Service
Scheduling
Sales Support
Recruitment Support
Professional Standards
Adaptability
Team Collaboration

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your confidence and enthusiasm for the role.

Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention how your background aligns with the key responsibilities of the Client Engagement Coordinator role—this will grab our attention!

Keep It Clear and Concise: We appreciate straightforward communication, so keep your application clear and to the point. Avoid fluff and focus on what makes you a great fit for the position—remember, we’re all about high standards!

Apply Through Our Website: For the best chance of getting noticed, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly if we think you’d be a good match!

How to prepare for a job interview at Willingcare

✨Show Your People Skills

Since this role is all about client engagement, make sure to highlight your communication skills. Be ready to share examples of how you've built relationships in previous roles, especially over the phone. Remember, they want someone who can connect naturally!

✨Demonstrate Organisation

This job requires juggling multiple tasks, so come prepared to discuss how you stay organised. Bring up any tools or methods you use to manage your time and keep track of follow-ups. Showing that you can handle a busy schedule will impress them!

✨Know the Company

Do a bit of homework on Willing Care before your interview. Understand their values and what sets them apart in the recruitment industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Ask Thoughtful Questions

Prepare some questions to ask at the end of your interview. This could be about their training process or how they measure success in this role. Asking insightful questions shows that you're engaged and thinking about how you can contribute to their goals.

Client Engagement Coordinator in Reading
Willingcare
Location: Reading

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