At a Glance
- Tasks: Engage with clients, manage calls, and support the recruitment team.
- Company: Willing Care, a fast-growing recruitment business in healthcare.
- Benefits: £12.50 per hour, flexible part-time hours, and training support.
- Other info: Opportunity for growth in a supportive and purpose-driven environment.
- Why this job: Join a dynamic team and make a real impact in client relationships.
- Qualifications: Confident phone skills, strong organisation, and clear communication.
The predicted salary is between 12.5 - 12.5 £ per hour.
Client Engagement Coordinator (Part-Time) – Willing Care Recruitment
£12.50 per hour | Monday to Friday | 10:00am–3:00pm (25 hours per week) | Reading (office-based)
If you’re confident on the phone, naturally organised, and you actually enjoy speaking to people, this is a strong role at the heart of our recruitment operation. You’ll keep relationships warm, keep conversations moving, and make sure clients feel looked after properly.
Key job details
- Role: Client Engagement Coordinator
- Hours: 10:00am–3:00pm, Monday–Friday
- Pay: £12.50 per hour
- Location: Reading, office-based
Why this role is worth considering
Willing Care is a fast-growing recruitment business working across healthcare, social care, and early years. We’re big on straight-talking, high standards, and doing things properly - no fluff, no “tick-box” service. You’ll be supported with training and development, and you’ll be part of a team that moves with purpose.
What you’ll do
- Make outbound calls to existing and prospective clients: check-ins, updates, relationship building
- Book meetings and follow-ups for the wider team, keeping the diary tight and productive
- Gather and qualify vacancy information (role needs, shift patterns, timelines, must-haves) and pass it on clearly
- Keep our CRM and records updated and accurate (notes, actions, next steps)
- Handle incoming enquiries and route them quickly—no one gets left hanging
- Support the recruitment team with client communication and general coordination
- Help maintain professional standards in how we present, follow up, and deliver—this is the “Willing Care standard”
What we’re looking for
- Confident speaking to people on the phone (you don’t need a script to be yourself)
- Strong organisation: you’ll juggle calls, tasks, and follow-ups without dropping the ball
- Clear communication - friendly, professional, and direct
- Comfortable working to daily activity expectations (this is an engagement role, not a “quiet admin” role)
- Experience in customer service, scheduling, sales support, recruitment support, or office coordination is useful - but attitude matters most
What happens after you apply
We review applications promptly. If it looks like a match, we’ll arrange a short call first, then invite you in to meet the team.
Business Development Coordinator in England employer: willingcare.vincere.io
As a Room Leader in our Ofsted Outstanding nursery, you will join a supportive and passionate team dedicated to providing exceptional early years education. We prioritise employee growth through continuous professional development opportunities and foster a collaborative work culture that values creativity and innovation. Located in a vibrant community, our nursery offers a unique chance to make a meaningful impact on children's lives while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Coordinator in England
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like willingcare.vincere.io and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at willingcare.vincere.io and let us see your personality shine through!
We think you need these skills to ace Business Development Coordinator in England
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and willingcare.vincere.io.
Get Familiar with Our Brand:Before applying, take some time to learn about willingcare.vincere.io and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at willingcare.vincere.io
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress willingcare.vincere.io.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which willingcare.vincere.io will surely appreciate.
