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- Tasks: Engage with clients through calls, build relationships, and support the recruitment team.
- Company: Willing Care, a fast-growing recruitment business in healthcare and social care.
- Benefits: Earn ÂŁ12.50 per hour, enjoy flexible hours, and receive training and development.
- Other info: Office-based role in Reading with excellent career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in client engagement.
- Qualifications: Confident phone skills, strong organisation, and a positive attitude are key.
The predicted salary is between 25000 - 26000 ÂŁ per year.
Part-Time Client Engagement Coordinator – Willing Care Recruitment
£12.50 per hour | Monday to Friday | 10:00am–3:00pm (25 hours per week) | Reading (office-based)
If you’re confident on the phone, naturally organised, and you actually enjoy speaking to people, this is a strong role at the heart of our recruitment operation. You’ll keep relationships warm, keep conversations moving, and make sure clients feel looked after properly.
Key job details- Role: Client Engagement Coordinator
- Hours: 10:00am–3:00pm, Monday–Friday
- Pay: ÂŁ12.50 per hour
- Location: Reading, office-based
Why this role is worth considering
Willing Care is a fast‑growing recruitment business working across healthcare, social care, and early years. We’re big on straight‑talking, high standards, and doing things properly – no fluff, no “tick‑box” service. You’ll be supported with training and development, and you’ll be part of a team that moves with purpose.
What you’ll do- Make outbound calls to existing and prospective clients: check‑ins, updates, relationship building
- Book meetings and follow‑ups for the wider team, keeping the diary tight and productive
- Gather and qualify vacancy information (role needs, shift patterns, timelines, must‑haves) and pass it on clearly
- Keep our CRM and records updated and accurate (notes, actions, next steps)
- Handle incoming enquiries and route them quickly—no one gets left hanging
- Support the recruitment team with client communication and general coordination
- Help maintain professional standards in how we present, follow up, and deliver – this is the “Willing Care standard”
- Confident speaking to people on the phone (you don’t need a script to be yourself)
- Strong organisation: you’ll juggle calls, tasks, and follow‑ups without dropping the ball
- Clear communication-friendly, professional, and direct
- Comfortable working to daily activity expectations (this is an engagement role, not a “quiet admin” role)
- Experience in customer service, scheduling, sales support, recruitment support, or office coordination is useful – attitude matters most
What happens after you apply
We review applications promptly. If it looks like a match, we’ll arrange a short call first, then invite you in to meet the team.
Client Engagement Coordinator employer: WILLING CARE RECRUITMENT LIMITED
Contact Detail:
WILLING CARE RECRUITMENT LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Engagement Coordinator
✨Tip Number 1
Get ready to shine in that first call! When you apply, be prepared for a quick chat. We want to see your personality and how you communicate, so practice speaking confidently about your experience and why you’re excited about the role.
✨Tip Number 2
Show us your organisational skills! During the interview process, we might ask how you manage multiple tasks. Have some examples ready that demonstrate your ability to juggle calls and follow-ups without dropping the ball.
✨Tip Number 3
Be yourself on the phone! We love genuine conversations, so don’t feel like you need a script. Just relax, be friendly, and let your natural communication style shine through when you chat with us.
✨Tip Number 4
Follow up after your initial chat! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds as we move forward in the hiring process.
We think you need these skills to ace Client Engagement Coordinator
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your confidence and enthusiasm for the role.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any customer service or coordination roles you've had, and how they relate to what we do at Willing Care.
Keep It Clear and Concise: We appreciate straightforward communication, so keep your application clear and to the point. Avoid fluff and focus on what makes you a great fit for the Client Engagement Coordinator role.
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. This way, we can easily track your application and get back to you quickly!
How to prepare for a job interview at WILLING CARE RECRUITMENT LIMITED
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Client Engagement Coordinator. Familiarise yourself with the tasks mentioned in the job description, like making outbound calls and managing client relationships. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since this role is all about speaking to people, practice your phone etiquette. Be ready to discuss how you handle conversations, build rapport, and keep clients engaged. You might even want to prepare a few examples of past experiences where your communication made a difference.
✨Demonstrate Your Organisational Skills
The job requires juggling multiple tasks, so be prepared to talk about how you stay organised. Bring up any tools or methods you use to manage your time and tasks effectively. Maybe share a story about a time you successfully coordinated a busy schedule or handled multiple enquiries at once.
✨Embrace the Willing Care Standard
Familiarise yourself with the company's values and standards. During the interview, express your alignment with their commitment to high standards and straight-talking service. Show that you’re not just looking for a job, but that you genuinely want to contribute to their mission and uphold their reputation.