At a Glance
- Tasks: Assist customers at the trade counter and over the phone, plus help with deliveries.
- Company: A leading plumbing and heating merchant in Weston Green.
- Benefits: 33 days annual leave and private medical insurance.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Join a supportive team and gain valuable customer service experience.
- Qualifications: Customer service experience and a full UK driving licence required.
The predicted salary is between 24000 - 36000 £ per year.
A trade-only plumbing and heating merchant in Weston Green is looking for a new Trade Counter Assistant to join their team. You will serve customers primarily on the trade counter and over the phone, assist with warehouse duties, and make local deliveries. A full UK driving license is essential.
The ideal candidate should have customer service experience, be a team player, and be eager to contribute.
Benefits include 33 days of annual leave and private medical insurance.
Trade Counter Pro: Plumbing & Heating Customer Support employer: Williams Trade Supplies
Join a dynamic team at our trade-only plumbing and heating merchant in Weston Green, where we prioritise employee well-being with 33 days of annual leave and private medical insurance. Our supportive work culture fosters collaboration and growth, providing ample opportunities for professional development while serving a diverse clientele. Experience the satisfaction of contributing to a thriving business in a community-focused environment.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Pro: Plumbing & Heating Customer Support
✨Tip Number 1
Get to know the company inside out! Research their values, products, and services. This way, when you chat with them, you can show you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with trade customers, think about how you can make their experience smooth and enjoyable. Role-play scenarios with a friend to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with people in the plumbing and heating industry on LinkedIn or local events. You never know who might have a lead or insight that could help you land that Trade Counter Assistant role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Trade Counter Pro: Plumbing & Heating Customer Support
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any customer service experience you have in your application. We want to see how you've helped customers in the past, especially in a trade or retail environment.
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the Trade Counter Pro role. Mention specific skills that match what we’re looking for, like teamwork and communication.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for our team.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly!
How to prepare for a job interview at Williams Trade Supplies
✨Know Your Products
Familiarise yourself with common plumbing and heating products. Being able to discuss these confidently will show your potential employer that you’re knowledgeable and ready to assist customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve provided excellent customer service. Highlight situations where you resolved issues or went the extra mile for a customer, as this is crucial for a role at the trade counter.
✨Demonstrate Team Spirit
Be ready to talk about how you work well in a team. Share instances where you collaborated with colleagues to achieve a goal or improve service, as teamwork is key in this role.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle customer inquiries. Think of scenarios you might face on the trade counter and how you would address them, showing your proactive approach.
