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- Tasks: Serve customers, handle enquiries, make deliveries, and assist with warehouse duties.
- Company: Join Williams, a top-rated plumbing and heating merchant in Portsmouth.
- Benefits: Enjoy 33 days annual leave, training opportunities, discounts, and private medical insurance.
- Why this job: Be part of a friendly team in a reputable company with great growth potential.
- Qualifications: A full, clean UK Driving Licence is essential; experience in trade is a plus.
- Other info: No weekends! Work Monday to Friday with flexible hours.
The predicted salary is between 22400 - 33600 £ per year.
Position: Trade Counter Assistant
Salary: Up to £28,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 / 07:00-15:30 ROTA *NO WEEKENDS!
Location: Williams, Unit D1 Neville Shute Road, Portfield Industrial Estate, Portsmouth, PO3 5RX
A full, clean UK Driving Licence is essential for this role.
If you’re interested in working for a company that’s been listed for 5 years running on the Top 100 Best Companies to Work For, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a Trade Counter Assistant to join our busy and friendly team in Portsmouth!
This is a varied and active role which includes:
- Predominantly serving customers on the trade counter and over the phone
- Making deliveries
- Occasionally assisting with warehouse duties
If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!
As our Trade Counter Assistant, you’ll be:
- Predominantly serving on the trade counter, handling incoming enquiries, and carrying out deliveries in the local area
- Warehouse maintenance, including stock rotation and general housekeeping
- Accurately picking orders in preparation for delivery
- Receiving, checking and storing incoming goods
- Assisting with the general upkeep of the branch
- Processing quotes
Ideally, you are:
- An enthusiastic team player wanting to make a positive contribution
- Keen to support the team with a flexible approach to daily tasks
- Passionate about delivering excellent customer service
- Ambitious to progress and keen to learn
- A great communicator
Some of our excellent benefits include:
- 33 days annual leave, increasing with the length of service
- Training and development opportunities specific to you
- Discounted shopping platform & gym membership
- Private medical insurance for the whole family
- 24/7 Employee Assistance Programme
- Car leasing & cycle-to-work schemes
- Company discount on our products
- Contributory pension scheme
- Life Assurance
So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!
Trade Counter Assistant in Portsmouth employer: Williams Trade Supplies
Contact Detail:
Williams Trade Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant in Portsmouth
✨Tip Number 1
Familiarise yourself with the plumbing and heating industry. Understanding common products, tools, and customer needs will help you stand out during any conversations with the hiring team.
✨Tip Number 2
Showcase your customer service skills. Since this role involves serving customers on the trade counter, think of examples from your past experiences where you provided excellent service or resolved issues effectively.
✨Tip Number 3
Highlight your teamwork abilities. This position requires a collaborative approach, so be ready to discuss how you've successfully worked in teams before and contributed positively to group dynamics.
✨Tip Number 4
Prepare to discuss your flexibility and willingness to learn. The job description mentions a variety of tasks, so be ready to explain how you adapt to changing situations and your eagerness to develop new skills.
We think you need these skills to ace Trade Counter Assistant in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, particularly in trade counter roles or related fields like plumbing and heating. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Williams and how your background aligns with their needs, especially your ability to deliver excellent customer service.
Highlight Your Driving Licence: Since a full, clean UK Driving Licence is essential for this role, make sure to mention it prominently in your application. This shows you meet one of the key requirements right away.
Showcase Teamwork and Communication Skills: In both your CV and cover letter, emphasise your ability to work as part of a team and your strong communication skills. Provide examples of how you've successfully collaborated with others in previous roles.
How to prepare for a job interview at Williams Trade Supplies
✨Know the Company
Before your interview, take some time to research Williams. Understand their values, what they do, and why they've been listed as one of the Top 100 Best Companies to Work For. This will show your genuine interest in the role and help you connect with the interviewer.
✨Highlight Relevant Experience
If you've worked in plumbing, heating, or a similar trade counter environment, make sure to discuss this experience during the interview. Be specific about your roles and how they relate to the responsibilities of a Trade Counter Assistant.
✨Demonstrate Customer Service Skills
As the role involves serving customers, be prepared to share examples of how you've provided excellent customer service in the past. Think of situations where you resolved issues or went above and beyond for a customer.
✨Show Enthusiasm and Team Spirit
Williams is looking for an enthusiastic team player. During the interview, express your eagerness to contribute positively to the team and your willingness to support colleagues. A positive attitude can set you apart from other candidates.
