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- Tasks: Serve customers at the trade counter and assist with warehouse duties.
- Company: Join Williams, a top-rated plumbing and heating merchant in Basingstoke.
- Benefits: Enjoy 33 days annual leave, private medical insurance, and gym membership discounts.
- Why this job: Be part of a friendly team in a supportive environment with growth opportunities.
- Qualifications: Previous experience in plumbing or trade counter roles is a plus but not essential.
- Other info: No weekend work required; flexible hours available.
The predicted salary is between 21600 - 28800 £ per year.
Position: Trade Counter Assistant
Salary: Up to £27,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 or 07:30-16:00 ROTA *NO WEEKENDS!
Location: Williams, E1&E2 Grafton Way, West Ham Industrial Estate, Basingstoke, RG22 6HY
If you’re interested in working for a company that’s been listed for 5 years running on the Top 100 Best Companies to Work For, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a Trade Counter Assistant to join our busy and friendly team in Basingstoke!
This is a varied and active role which includes:
- Predominantly serving customers on the trade counter and over the phone
- Occasionally assisting with warehouse duties
- Making deliveries (if successful person holds a full UK driving licence / not essential)
If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, or on the tools within the plumbing and heating trade, we would LOVE to hear from you!
As our Branch Assistant, you’ll be:
- Warehouse maintenance, including stock rotation and general housekeeping
- Predominantly serving on the trade counter and handling incoming enquiries
- Accurately picking orders in preparation for delivery
- Receiving, checking and storing incoming goods
- Assisting with the general upkeep of the branch
- Carrying out deliveries in the local area
- Processing quotes
Ideally, you are:
- An enthusiastic team player wanting to make a positive contribution
- Keen to support the team with a flexible approach to daily tasks
- Passionate about delivering excellent customer service
- Ambitious to progress and keen to learn
- A great communicator
Some of our excellent benefits include:
- 33 days annual leave, increasing with the length of service
- Training and development opportunities specific to you
- Discounted shopping platform & gym membership
- Private medical insurance for the whole family
- 24/7 Employee Assistance Programme
- Car leasing & cycle-to-work schemes
- Company discount on our products
- Contributory pension scheme
- Life Assurance
So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!
Trade Counter Assistant in Basingstoke employer: Williams Trade Supplies
Contact Detail:
Williams Trade Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant in Basingstoke
✨Tip Number 1
Familiarise yourself with the plumbing and heating industry. Understanding the products and services offered by trade-only merchants like Williams will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since this role involves serving customers at the trade counter, showcasing your ability to communicate clearly and provide excellent service will set you apart from other candidates.
✨Tip Number 3
If you have experience in a similar environment, be ready to discuss specific examples of how you've contributed to team success or improved customer satisfaction. This will show that you can bring valuable insights to the team at Williams.
✨Tip Number 4
Demonstrate your willingness to learn and grow within the company. Expressing your ambition to progress and your eagerness to take on new challenges will resonate well with the hiring team, as they value enthusiastic team players.
We think you need these skills to ace Trade Counter Assistant in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in plumbing and heating merchants or similar roles. Emphasise your customer service skills and any previous trade counter experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Williams and how your skills align with their needs, particularly in customer service and teamwork.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Trade Counter Assistant position, such as communication, flexibility, and a positive attitude towards customer service. Use specific examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Williams Trade Supplies
✨Know the Company
Before your interview, take some time to research Williams. Understand their values, mission, and what makes them one of the Top 100 Best Companies to Work For. This will help you tailor your answers and show genuine interest.
✨Highlight Relevant Experience
If you've worked in plumbing and heating merchants or similar roles, be sure to discuss your experience. Share specific examples of how you've served customers or handled stock, as this will demonstrate your suitability for the Trade Counter Assistant position.
✨Show Enthusiasm for Customer Service
Since the role involves serving customers on the trade counter, express your passion for delivering excellent customer service. Share instances where you've gone above and beyond to assist a customer, as this will resonate well with the interviewers.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or company culture. This shows that you're engaged and serious about the role.
