Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve customers at the trade counter and assist with warehouse duties.
- Company: Join Williams, a top-rated plumbing and heating merchant in the UK.
- Benefits: Enjoy 33 days annual leave, private medical insurance, and gym discounts.
- Why this job: Be part of a friendly team in a supportive environment with growth opportunities.
- Qualifications: A full UK driving licence and experience in plumbing or heating is preferred.
- Other info: No weekends required; work Monday to Friday with flexible hours.
The predicted salary is between 22400 - 33600 £ per year.
Position: Trade Counter Assistant
Salary: Up to £28,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 / 06:30-15:00 ROTA *NO WEEKENDS!
Location: Williams, Units 302-303, Bedfont Industrial Park, Bedfont, TW15 1AX
A full, clean UK Driving Licence is essential for this role.
If you’re interested in working for a company that’s been listed for 5 years running on the Top 100 Best Companies to Work For, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a Trade Counter Assistant to join our busy and friendly team in Bedfont!
This is a varied and active role which includes:
- Predominantly serving customers on the trade counter and over the phone
- Occasionally assisting with warehouse duties and making deliveries
If you also have previous exposure of working within a plumbing and heating merchants, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!
As our Branch Assistant, you’ll be:
- Predominantly serving on the trade counter and handling incoming enquiries
- Maintaining the warehouse, including stock rotation and general housekeeping
- Accurately picking orders in preparation for delivery
- Receiving, checking and storing incoming goods
- Assisting with the general upkeep of the branch
- Carrying out deliveries in the local area
- Processing quotes
Ideally, you are:
- Experienced in working with tradespeople and knowledgeable of plumbing and heating products
- An enthusiastic team player wanting to make a positive contribution
- Keen to support the team with a flexible approach to daily tasks
- Passionate about delivering excellent customer service
- Ambitious to progress and keen to learn
- A great communicator
Some of our excellent benefits include:
- 33 days annual leave, increasing with the length of service
- Training and development opportunities specific to you
- Discounted shopping platform & gym membership
- Private medical insurance for the whole family
- 24/7 Employee Assistance Programme
- Car leasing & cycle-to-work schemes
- Company discount on our products
- Contributory pension scheme
- Life Assurance
So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!
Locations
Trade Counter Assistant in Ashford, Surrey employer: Williams Trade Supplies
Contact Detail:
Williams Trade Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant in Ashford, Surrey
✨Tip Number 1
Familiarise yourself with plumbing and heating products before your interview. Knowing the basics will not only boost your confidence but also show your enthusiasm for the role.
✨Tip Number 2
Highlight any previous experience working with tradespeople or in a similar environment. This can set you apart from other candidates and demonstrate your understanding of the industry.
✨Tip Number 3
Prepare to discuss how you handle customer service scenarios. Being able to share specific examples of how you've provided excellent service will resonate well with the hiring team.
✨Tip Number 4
Show your willingness to learn and grow within the company. Expressing your ambition to progress can make a positive impression and align with their values of development and teamwork.
We think you need these skills to ace Trade Counter Assistant in Ashford, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any work with plumbing and heating products. Emphasise your customer service skills and any previous roles that involved serving tradespeople.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Williams and how your background aligns with their needs, particularly your experience in trade counter roles or the plumbing and heating industry.
Highlight Your Driving Licence: Since a full, clean UK Driving Licence is essential for this role, make sure to mention it prominently in your application. This shows you meet one of the key requirements right away.
Showcase Your Team Spirit: In your application, highlight examples of how you've worked effectively in a team. Williams values enthusiastic team players, so share experiences that demonstrate your ability to contribute positively to a team environment.
How to prepare for a job interview at Williams Trade Supplies
✨Know Your Products
Familiarise yourself with plumbing and heating products before the interview. Being able to discuss specific items or brands will show your knowledge and enthusiasm for the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This role involves serving customers at the trade counter, so showcasing your communication skills is key.
✨Show Team Spirit
Highlight your ability to work as part of a team. Discuss experiences where you collaborated with others to achieve a common goal, as this role requires a flexible approach to daily tasks.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture and growth opportunities. This shows your interest in the position and helps you determine if it's the right fit for you.
