At a Glance
- Tasks: Assist customers at the trade counter and provide excellent service.
- Company: Join a top-rated company known for its great workplace culture.
- Benefits: Up to £27,000 salary, no weekends, and a supportive team environment.
- Other info: Great opportunity for career growth in a thriving industry.
- Why this job: Be part of a successful team and enjoy a work-life balance.
- Qualifications: Customer service skills and a friendly attitude are essential.
The predicted salary is between 24000 - 30000 £ per year.
Position: Trade Counter Assistant
Salary: Up to £28,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 / 07:00-15:30 ROTA *NO WEEKENDS!
Location: Williams, Clifton Road Industrial Estate, Cambridge, CB1 7EA
If you're interested in working for a company that's been listed for 5 years running on the ‘Top 100 Best Companies to Work For’, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we're looking for a Trade Counter Assistant to join our busy and friendly team in Cambridge!
This is a varied and active role which includes: predominantly serving customers on the trade counter and over the phone, and occasionally assisting with warehouse duties and making deliveries!
If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!
As our Trade Counter Assistant, you'll be:
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Predominantly serving on the trade counter and handling incoming enquiries.
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Warehouse maintenance, including stock rotation and general housekeeping.
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Accurately picking orders in preparation for delivery.
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Receiving, checking and storing incoming goods.
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Assisting with the general upkeep of the branch.
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Carrying out deliveries in the local area.
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Processing quotes.
Ideally, you are:
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Experienced in working with tradespeople and knowledgeable of plumbing and heating products (Highly desirable, but not essential).
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An enthusiastic team player wanting to make a positive contribution.
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Keen to support the team with a flexible approach to daily tasks.
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Passionate about delivering excellent customer service.
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Ambitious to progress and keen to learn.
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A great communicator.
Some of our excellent benefits include:
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33 days annual leave, increasing with the length of service.
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Training and development opportunities specific to you.
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Discounted shopping platform & gym membership.
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Private medical insurance for the whole family.
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24/7 Employee Assistance Programme.
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Car leasing & cycle-to-work schemes.
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Company discount on our products.
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Contributory pension scheme.
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Life Assurance.
So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!
Trade Counter Assistant in Cambridge employer: Williams Trade Supplies
At Williams, we pride ourselves on being a top employer, recognised for five consecutive years in the Top 100 Best Companies to Work For. Our Cambridge branch offers a supportive work culture with comprehensive onboarding and continuous development opportunities, including leadership coaching and external qualifications. Enjoy a rewarding career with no weekend work, generous annual leave, and the chance to lead a motivated team in a thriving trade-only plumbing and heating environment.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Assistant in Cambridge
✨Tip Number 1
Make sure you research Williams and understand their values. When you walk into that interview, show us that you’re not just another candidate but someone who genuinely connects with what they stand for.
✨Tip Number 2
Practice your responses to common interview questions, but don’t sound rehearsed. We want to see your personality shine through, so be yourself and let your enthusiasm for the Trade Counter Assistant role come across.
✨Tip Number 3
Dress smartly for the interview. First impressions matter, and we want to see that you take this opportunity seriously. A neat appearance shows respect for the company and the role you're applying for.
✨Tip Number 4
Follow up after your interview with a quick thank-you email. It’s a simple gesture that can set you apart from other candidates. We appreciate when candidates take the time to express their gratitude!
We think you need these skills to ace Trade Counter Assistant in Cambridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Trade Counter Assistant role. Highlight relevant experience and skills that match what we're looking for, like customer service or product knowledge.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to show us your personality and explain why you’re excited about joining our team at Williams. Keep it concise but engaging!
Showcase Your Enthusiasm:We love candidates who are genuinely interested in the role. In your application, let us know why you want to work with us and what excites you about the trade industry.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to see your details and get back to you!
How to prepare for a job interview at Williams Trade Supplies
✨Know Your Stuff
Before heading into the interview, make sure you understand the role of a Trade Counter Assistant. Familiarise yourself with the products and services offered by the company. This will not only show your interest but also help you answer questions more confidently.
✨Dress the Part
Even though it’s a trade environment, first impressions matter! Dress smartly and appropriately for the interview. It shows that you respect the opportunity and are serious about the position.
✨Prepare Questions
Interviews are a two-way street. Prepare some thoughtful questions about the company culture, team dynamics, or specific responsibilities of the role. This demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.
✨Showcase Your Customer Service Skills
As a Trade Counter Assistant, you'll be interacting with customers regularly. Be ready to share examples of how you've provided excellent customer service in the past. Highlighting your communication skills and problem-solving abilities can set you apart from other candidates.
