At a Glance
- Tasks: Serve customers at the trade counter and assist with warehouse duties.
- Company: Join a top-rated plumbing and heating merchant with a friendly team.
- Benefits: Enjoy 33 days annual leave, training opportunities, and private medical insurance.
- Other info: Flexible hours with no weekends and great career progression opportunities.
- Why this job: Make a positive impact while learning and growing in a supportive environment.
- Qualifications: Experience with tradespeople and a passion for customer service is a plus.
The predicted salary is between 30000 - 30000 £ per year.
Salary: Up to £30,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 *NO WEEKENDS!
Location: Williams, Unit b Sevenoaks Business Centre, Cramptons Road, TN14 5DQ
A full UK Driving Licence is essential for this role
Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a Trade Counter Assistant to join our busy and friendly team in Sevenoaks! This is a varied and active role which includes:
- Predominantly serving customers on the trade counter and over the phone
- Occasionally assisting with warehouse duties and making deliveries
If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!
As our Trade Counter Assistant, you’ll be:
- Predominantly serving on the trade counter and handling incoming enquiries
- Warehouse maintenance, including stock rotation and general housekeeping
- Accurately picking orders in preparation for delivery
- Receiving, checking and storing incoming goods
- Assisting with the general upkeep of the branch
- Carrying out deliveries in the local area
- Processing quotes
Ideally, you are:
- Experienced in working with tradespeople and knowledgeable of plumbing and heating products (Highly desirable, but not essential)
- An enthusiastic team player wanting to make a positive contribution
- Keen to support the team with a flexible approach to daily tasks
- Passionate about delivering excellent customer service
- Ambitious to progress and keen to learn
- A great communicator
Some of our excellent benefits include:
- ~33 days annual leave, increasing with the length of service
- ~Training and development opportunities specific to you
- ~Discounted shopping platform & gym membership
- ~Private medical insurance for the whole family
- ~24/7 Employee Assistance Programme
- ~Car leasing & cycle-to-work schemes
- ~Company discount on our products
- ~Contributory pension scheme
- ~Life Assurance
So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!
Trade Counter Assistant - Saturday in Sevenoaks employer: Williams Trade Supplies
Contact Detail:
Williams Trade Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant - Saturday in Sevenoaks
✨Tip Number 1
Get to know the company! Research Williams and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company, plus it shows you're proactive and keen to learn more.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills and how you can contribute to the team at Williams.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Trade Counter Assistant - Saturday in Sevenoaks
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team and contributing to our friendly atmosphere at Williams.
Tailor Your Experience: Make sure to highlight any relevant experience you have in plumbing, heating, or customer service. We love seeing how your background aligns with what we do, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Trade Counter Assistant position right away!
How to prepare for a job interview at Williams Trade Supplies
✨Know Your Products
Familiarise yourself with plumbing and heating products before the interview. Being able to discuss specific items or brands will show your enthusiasm and knowledge, which is crucial for a role at a trade counter.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Whether it’s resolving a complaint or helping a customer find the right product, demonstrating your ability to connect with customers will set you apart.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle various tasks. Think about scenarios where you had to pick orders accurately or manage stock, and be ready to share those experiences.
✨Demonstrate Team Spirit
Since this role requires working closely with others, be prepared to discuss how you contribute to a team. Share instances where you supported colleagues or took on flexible tasks to help the team succeed.