At a Glance
- Tasks: Serve customers at the trade counter and assist with warehouse duties.
- Company: Join a top-rated plumbing and heating merchant with a friendly team.
- Benefits: Enjoy 33 days leave, training opportunities, and private medical insurance.
- Other info: No weekends! Flexible approach and great career progression opportunities.
- Why this job: Make a positive impact while learning in a dynamic environment.
- Qualifications: Experience with tradespeople and a passion for customer service is a plus.
The predicted salary is between 30000 - 30000 £ per year.
Position: Trade Counter Assistant
Salary: Up to £30,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 NO WEEKENDS!
Location: Williams, Unit b Sevenoaks Business Centre, Cramptons Road, TN14 5DQ
A full UK Driving Licence is essential for this role
If you’re interested in working for a company that’s been listed for 5 years running on the Top 100 Best Companies to Work For, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a Trade Counter Assistant to join our busy and friendly team in Sevenoaks! This is a varied and active role which includes:
- Predominantly serving customers on the trade counter and over the phone
- Occasionally assisting with warehouse duties and making deliveries
If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!
As our Trade Counter Assistant, you’ll be:
- Predominantly serving on the trade counter and handling incoming enquiries
- Warehouse maintenance, including stock rotation and general housekeeping
- Accurately picking orders in preparation for delivery
- Receiving, checking and storing incoming goods
- Assisting with the general upkeep of the branch
- Carrying out deliveries in the local area
- Processing quotes
Ideally, you are:
- Experienced in working with tradespeople and knowledgeable of plumbing and heating products (Highly desirable, but not essential)
- An enthusiastic team player wanting to make a positive contribution
- Keen to support the team with a flexible approach to daily tasks
- Passionate about delivering excellent customer service
- Ambitious to progress and keen to learn
- A great communicator
Some of our excellent benefits include:
- ~33 days annual leave, increasing with the length of service
- ~Training and development opportunities specific to you
- ~Discounted shopping platform & gym membership
- ~Private medical insurance for the whole family
- ~24/7 Employee Assistance Programme
- ~Car leasing & cycle-to-work schemes
- ~Company discount on our products
- ~Contributory pension scheme
- ~Life Assurance
So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!
Trade Counter Assistant - Monday - Friday in Sevenoaks employer: Williams Trade Supplies
Contact Detail:
Williams Trade Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant - Monday - Friday in Sevenoaks
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Williams. Understand their values and what makes them one of the Top 100 Best Companies to Work For. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving customers on the trade counter, think of examples from your past experiences where you've gone above and beyond for a customer. We want to see that passion for delivering excellent service!
✨Tip Number 3
Be ready to showcase your teamwork! As a Trade Counter Assistant, you'll be part of a busy team. Prepare to discuss how you've collaborated with others in previous roles and how you can contribute positively to the team at Williams.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen to join our team. So, what are you waiting for? Get that application in!
We think you need these skills to ace Trade Counter Assistant - Monday - Friday in Sevenoaks
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team and contributing to our friendly atmosphere at Williams.
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience in plumbing, heating, or customer service. We love seeing how your background aligns with what we do, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, we’re looking for a great communicator!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Trade Counter Assistant position.
How to prepare for a job interview at Williams Trade Supplies
✨Know Your Products
Familiarise yourself with plumbing and heating products before the interview. Being able to discuss specific items or brands will show your enthusiasm and knowledge, which is a big plus for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this will resonate well with the team at Williams.
✨Demonstrate Team Spirit
Since this role involves working closely with others, be ready to talk about your experiences as a team player. Share instances where you collaborated effectively with colleagues to achieve a common goal.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, or daily responsibilities. This shows your genuine interest in the position and helps you determine if it's the right fit for you.