At a Glance
- Tasks: Serve customers at the trade counter, assist with warehouse duties, and make local deliveries.
- Company: Join a top-rated independent plumbing and heating merchant with a friendly team.
- Benefits: Enjoy 33 days leave, training opportunities, gym discounts, and private medical insurance.
- Other info: Flexible hours with no weekends and great career progression opportunities.
- Why this job: Be part of a dynamic team and make a real impact in customer service.
- Qualifications: Full UK driving licence and experience in trade or customer service preferred.
The predicted salary is between 30000 - 30000 £ per year.
Position: Trade Counter Assistant
Salary: Up to £30,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 NO WEEKENDS!
Location: Williams, Unit b Sevenoaks Business Centre, Cramptons Road, TN14 5DQ
A full UK Driving Licence is essential for this role
If you’re interested in working for a company that’s been listed for 5 years running on the Top 100 Best Companies to Work For, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a Trade Counter Assistant to join our busy and friendly team in Sevenoaks! This is a varied and active role which includes:
- Predominantly serving customers on the trade counter and over the phone
- Occasionally assisting with warehouse duties and making deliveries
If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!
As our Trade Counter Assistant, you’ll be:
- Predominantly serving on the trade counter and handling incoming enquiries
- Warehouse maintenance, including stock rotation and general housekeeping
- Accurately picking orders in preparation for delivery
- Receiving, checking and storing incoming goods
- Assisting with the general upkeep of the branch
- Carrying out deliveries in the local area
- Processing quotes
Ideally, you are:
- Experienced in working with tradespeople and knowledgeable of plumbing and heating products (Highly desirable, but not essential)
- An enthusiastic team player wanting to make a positive contribution
- Keen to support the team with a flexible approach to daily tasks
- Passionate about delivering excellent customer service
- Ambitious to progress and keen to learn
- A great communicator
Some of our excellent benefits include:
- ~33 days annual leave, increasing with the length of service
- ~Training and development opportunities specific to you
- ~Discounted shopping platform & gym membership
- ~Private medical insurance for the whole family
- ~24/7 Employee Assistance Programme
- ~Car leasing & cycle-to-work schemes
- ~Company discount on our products
- ~Contributory pension scheme
- ~Life Assurance
So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!
Retail/Trade Sales Assistant in Sevenoaks employer: Williams Trade Supplies
Contact Detail:
Williams Trade Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail/Trade Sales Assistant in Sevenoaks
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Williams. Understand their values and what makes them one of the Top 100 Best Companies to Work For. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving customers on the trade counter, think of examples from your past experiences where you've gone above and beyond for a customer. We want to see that passion for delivering excellent service!
✨Tip Number 3
Be ready to showcase your teamwork! Williams is looking for an enthusiastic team player, so come prepared with stories that highlight how you've worked well in a team before. It’s all about showing that you can contribute positively to the crew.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining our team at Williams. So, what are you waiting for? Get that application in!
We think you need these skills to ace Retail/Trade Sales Assistant in Sevenoaks
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and teamwork shine through. We love seeing candidates who are excited about the role and eager to contribute to our friendly team at Williams!
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience in plumbing, heating, or trade counter roles. We want to see how your background aligns with what we do, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. A well-structured application goes a long way!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Trade Counter Assistant position. We can’t wait to hear from you!
How to prepare for a job interview at Williams Trade Supplies
✨Know Your Products
Familiarise yourself with plumbing and heating products before the interview. Being able to discuss specific items or brands will show your enthusiasm and knowledge, making you stand out as a candidate.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about situations where you went above and beyond for a customer, as this is crucial for a Trade Counter Assistant.
✨Demonstrate Team Spirit
Since this role requires being a team player, come ready to discuss how you've collaborated with others in past jobs. Highlight any experiences where you supported your colleagues or contributed to a positive work environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, or the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.