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- Tasks: Lead and support branch teams across South/South East England to deliver exceptional customer service.
- Company: Join Williams, a top-rated plumbing and heating merchant known for its great workplace culture.
- Benefits: Enjoy 5 weeks holiday, private medical insurance, gym membership discounts, and more!
- Why this job: Make a real impact by empowering teams and fostering a positive work environment.
- Qualifications: Must have 2+ years as a Regional Manager in plumbing or similar industries.
- Other info: A full, clean UK Driving Licence is essential for this role.
Salary: £Negotiable DOE + Bonus + Company Car
Hours: 40 /week MON-FRI 08:30 - 17:00
Location: Field Based South /South East England
A full, clean UK Driving Licence is essential for this role.
If you’re interested in working for a company that’s been listed for 5 years running on the Top 100 Best Companies to Work For, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a proven Regional Manager to join our business and help our network of branch leaders and their teams be the best they can be. Your focus will be supporting your teams, sharing great ideas, and ensuring that no matter how far spread, the collaboration and camaraderie between branches remains strong. You’ll receive huge satisfaction from seeing your teams improving both personally and professionally, and you’re willing to go the extra mile to help them achieve this.
You will oversee a network of around 15+ branch operations located in the Hampshire, Sussex, Surrey and Kent areas, empowering our branch leaders and teams to deliver the exceptional customer service Williams are renowned for, all whilst driving regional performance and ensuring we remain one of the best places to work in the UK!
As our Regional Manager, you’ll be:
- Fostering a can-do culture throughout your teams to ensure exceptional customer service across the region.
- Motivating your teams and enabling them to become the best leaders and plumbers merchants they can be.
- Maximising engagement, ensuring everyone feels valued as we strive towards collective success.
- Encouraging strong two-way communication between your teams and Central Support.
- Improving operational performance through easy-to-understand solutions.
- Optimising the long-term financial performance of each individual branch.
- Identifying, recruiting and developing talent for growth and succession.
- Cultivating great ideas and opportunities to improve at all levels.
- Upholding our values and endorsing The Williams Way.
Ideally, you are:
- A proven Regional Manager with at least two years exposure working for a plumbing and heating merchants, builders merchants or similar industry (ESSENTIAL).
- A confident and natural coach, who recognises the different capabilities of their team members understanding that success isn’t solely based on top line sales and profit.
- A proven Senior Leader with a strong sales acumen and operational skill set to boot.
- Motivational and engaging - measuring your success by the success in others.
- Determined and focussed on helping your teams to succeed in their roles.
- Naturally engaging, approachable, and passionate about people.
- Passionate about delivering excellent customer service.
- A high achiever with a can-do attitude.
Some of our excellent benefits include:
- 5 weeks holiday, plus bank holidays increases with length of service.
- Training and development opportunities specific to you.
- Discounted shopping platform & gym membership.
- Private medical insurance for the whole family.
- 24/7 Employee Assistance Programme.
- Car leasing & cycle-to-work schemes.
- Company discount on our products.
- Life Assurance (4x annual salary).
- Contributory pension scheme.
So what are you waiting for!? Apply to be our NEW Regional Manager - Today!
Regional Manager employer: Williams Trade Supplies
Contact Detail:
Williams Trade Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Manager
✨Tip Number 1
Familiarise yourself with the plumbing and heating industry, especially the specific challenges and trends in the South/South East England region. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of the market.
✨Tip Number 2
Network with current or former employees of Williams or similar companies. They can provide insights into the company culture and expectations, which can be invaluable when discussing how you can contribute to their success.
✨Tip Number 3
Prepare examples of how you've successfully motivated teams in previous roles. Highlight specific instances where your leadership directly contributed to improved performance or customer service, as this aligns with the key responsibilities of the Regional Manager position.
✨Tip Number 4
Showcase your coaching abilities by discussing how you've developed talent within your teams. Be ready to explain your approach to fostering a positive culture and how you measure success beyond just sales figures.
We think you need these skills to ace Regional Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the plumbing and heating industry, particularly any previous roles as a Regional Manager. Emphasise your leadership skills and achievements that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for team development and customer service. Mention specific examples of how you've motivated teams and improved operational performance in past roles.
Highlight Relevant Skills: In your application, focus on key skills such as coaching, communication, and financial performance optimisation. Use concrete examples to demonstrate how these skills have led to success in your previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Williams Trade Supplies
✨Showcase Your Leadership Skills
As a Regional Manager, your ability to lead and motivate teams is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching style and how you've fostered a positive culture.
✨Demonstrate Industry Knowledge
Make sure you’re well-versed in the plumbing and heating industry. Research current trends and challenges, and be ready to discuss how your experience aligns with the company's goals and values.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've improved operational performance or resolved conflicts within a team, and be ready to share those stories.
✨Emphasise Customer Service Excellence
Since the role focuses on delivering exceptional customer service, prepare to discuss your approach to ensuring customer satisfaction. Highlight any initiatives you've led that improved service delivery in previous roles.
