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- Tasks: Serve customers at the trade counter and assist with deliveries and warehouse duties.
- Company: Join a top-rated plumbing and heating merchant with a friendly team.
- Benefits: Enjoy 33 days annual leave, training opportunities, and private medical insurance.
- Other info: Flexible hours with no weekends and great career progression opportunities.
- Why this job: Be part of a supportive team and make a real impact in customer service.
- Qualifications: Experience with tradespeople and a passion for excellent customer service is a plus.
The predicted salary is between 30000 - 30000 £ per year.
Salary: Up to £30,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 *NO WEEKENDS!
Location: Williams, Unit b Sevenoaks Business Centre, Cramptons Road, TN14 5DQ
A full UK Driving Licence is essential for this role.
If you’re interested in working for a company that’s been listed for 5 years running on the Top 100 Best Companies to Work For, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a Trade Counter Assistant to join our busy and friendly team in Sevenoaks! This is a varied and active role which includes:
- Predominantly serving customers on the trade counter and over the phone.
- Occasionally assisting with warehouse duties and making deliveries.
If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!
As our Trade Counter Assistant, you’ll be:
- Predominantly serving on the trade counter and handling incoming enquiries.
- Warehouse maintenance, including stock rotation and general housekeeping.
- Accurately picking orders in preparation for delivery.
- Receiving, checking and storing incoming goods.
- Assisting with the general upkeep of the branch.
- Carrying out deliveries in the local area.
- Processing quotes.
Ideally, you are:
- Experienced in working with tradespeople and knowledgeable of plumbing and heating products (Highly desirable, but not essential).
- An enthusiastic team player wanting to make a positive contribution.
- Keen to support the team with a flexible approach to daily tasks.
- Passionate about delivering excellent customer service.
- Ambitious to progress and keen to learn.
- A great communicator.
Some of our excellent benefits include:
- 33 days annual leave, increasing with the length of service.
- Training and development opportunities specific to you.
- Discounted shopping platform & gym membership.
- Private medical insurance for the whole family.
- 24/7 Employee Assistance Programme.
- Car leasing & cycle-to-work schemes.
- Company discount on our products.
- Contributory pension scheme.
- Life Assurance.
So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!
Locations
Trade Counter Assistant in Kent, Maidstone employer: Williams Trade Supplies
Contact Detail:
Williams Trade Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant in Kent, Maidstone
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Williams. Understand their values and what makes them one of the Top 100 Best Companies to Work For. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving customers on the trade counter, think about how you can demonstrate your ability to handle enquiries and provide excellent service. Maybe role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show off your teamwork spirit! Williams is looking for an enthusiastic team player, so be ready to share examples of how you've worked well in a team before. Highlight your flexibility and willingness to support your colleagues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Williams. So, what are you waiting for? Get that application in!
We think you need these skills to ace Trade Counter Assistant in Kent, Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in plumbing, heating, or trade counter roles before. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about the Trade Counter Assistant role and how you can contribute to our team. Keep it friendly and professional!
Show Off Your Customer Service Skills: Since you'll be serving customers on the trade counter, it's important to showcase any previous customer service experience. We love candidates who are passionate about delivering excellent service!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Williams Trade Supplies
✨Know Your Stuff
Familiarise yourself with plumbing and heating products, even if you don't have direct experience. Brush up on common terms and tools used in the trade. This will show your enthusiasm and willingness to learn, which is something they value.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in previous roles. Think about times when you went above and beyond for a customer. This role is all about serving customers at the trade counter, so demonstrating your commitment to great service is key.
✨Team Player Attitude
Be ready to discuss how you work within a team. Share experiences where you collaborated with others to achieve a goal or helped out a colleague. They’re looking for someone who can contribute positively to their friendly team environment.
✨Ask Questions
Prepare thoughtful questions about the company culture, training opportunities, and what a typical day looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you too!