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- Tasks: Serve customers, handle enquiries, and assist with deliveries in a dynamic trade environment.
- Company: Join Williams, a top-rated plumbing and heating merchant with a friendly team.
- Benefits: Enjoy 33 days annual leave, training opportunities, and private medical insurance for your family.
- Why this job: No weekends! Gain valuable experience while making a positive impact in a supportive team.
- Qualifications: Customer service skills and a full UK driving licence are essential; plumbing knowledge is a plus.
- Other info: Great career progression opportunities in a vibrant work culture.
The predicted salary is between 28000 - 28000 £ per year.
Position: Trade Counter Assistant
Salary: Up to £28,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 / 07:00-15:30 ROTA NO WEEKENDS!
Location: Williams, Unit 3 Amey Industrial Park, Petersfield, GU32 3AN
A full, clean UK Driving Licence is essential for this role
If you’re interested in working for a company that’s been listed for 5 years running on the Top 100 Best Companies to Work For, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a Trade Counter Assistant to join our busy and friendly team in Petersfield! This is a varied and active role which includes:
- Predominantly serving customers on the trade counter and over the phone (65%)
- Making deliveries (30%)
- Occasionally assisting with warehouse duties (5%)
If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!
As our Trade Counter Assistant, you’ll be:
- Predominantly serving on the trade counter and handling incoming enquiries.
- Warehouse maintenance, including stock rotation and general housekeeping.
- Accurately picking orders in preparation for delivery.
- Receiving, checking and storing incoming goods.
- Assisting with the general upkeep of the branch.
- Carrying out deliveries in the local area.
- Processing quotes.
Ideally, you are:
- Experienced in working with tradespeople and knowledgeable of plumbing and heating products (Highly desirable, but not essential).
- An enthusiastic team player wanting to make a positive contribution.
- Keen to support the team with a flexible approach to daily tasks.
- Passionate about delivering excellent customer service.
- Ambitious to progress and keen to learn.
- A great communicator.
Some of our excellent benefits include:
- ~33 days annual leave, increasing with the length of service.
- ~Training and development opportunities specific to you.
- ~Discounted shopping platform & gym membership.
- ~Private medical insurance for the whole family.
- ~24/7 Employee Assistance Programme.
- ~Car leasing & cycle-to-work schemes.
- ~Company discount on our products.
- ~Contributory pension scheme.
- ~Life Assurance.
So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!
Locations
Retail/Trade Sales Assistant in Hampshire, Petersfield employer: Williams Trade Supplies
Contact Detail:
Williams Trade Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail/Trade Sales Assistant in Hampshire, Petersfield
✨Tip Number 1
Get to know the company before your interview! Research Williams and understand their values, products, and what makes them a top employer. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving customers on the trade counter, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Be ready to demonstrate your teamwork abilities. Williams is looking for enthusiastic team players, so come prepared with examples of how you've collaborated with others in previous roles. Show us how you can contribute positively!
✨Tip Number 4
Don’t forget to highlight your flexibility! The role involves various tasks, from serving customers to making deliveries. Share how you've adapted to different responsibilities in past jobs, and let us know you're up for the challenge!
We think you need these skills to ace Retail/Trade Sales Assistant in Hampshire, Petersfield
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and teamwork shine through. We love seeing candidates who are excited about the role and eager to contribute to our friendly team!
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience in plumbing, heating, or trade counter roles. We want to see how your background aligns with what we do at Williams!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Trade Counter Assistant position.
How to prepare for a job interview at Williams Trade Supplies
✨Know Your Products
Familiarise yourself with plumbing and heating products before the interview. Being able to discuss specific items or brands will show your enthusiasm and knowledge, which is crucial for a role that involves serving customers on the trade counter.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about times when you went above and beyond to help a customer, as this will resonate well with the company's focus on customer satisfaction.
✨Demonstrate Team Spirit
Since this role requires a flexible approach and teamwork, be ready to share experiences where you collaborated effectively with others. Highlighting your ability to support colleagues will make you stand out as a great fit for their friendly team.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and daily responsibilities. This shows your genuine interest in the role and helps you assess if it's the right fit for you too!