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- Tasks: Support the Branch Manager and deliver outstanding customer service in a dynamic environment.
- Company: Join Williams, a top-rated plumbing and heating merchant with a friendly team.
- Benefits: Enjoy 33 days annual leave, training opportunities, and private medical insurance for your family.
- Other info: Flexible hours with no weekends and excellent career growth opportunities await you!
- Why this job: Be part of a company recognised as one of the Top 100 Best Companies to Work For.
- Qualifications: Experience in plumbing, heating, or related trades is a plus; strong communication skills are essential.
The predicted salary is between 30000 - 35000 £ per year.
Salary: £30,000 - £35,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 / 07:00-15:30 ROTA *NO WEEKENDS!
Location: Williams, 3 Woking Business Park, Woking, GU21 5JY
If you're interested in working for a company that's been listed for 5 years running on the Top 100 Best Companies to Work For, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we're looking for an Assistant Manager to join our busy and friendly team in Woking!
If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!
As an Assistant Manager, you'll be:
- Updating and maintaining displays, branch upkeep, and availability of merchandise.
- Supporting the Branch Manager in maintaining and attracting new customers.
- Supporting the Branch Manager with the day-to-day leadership of the team.
- Delivering outstanding customer service both in-person and over the phone.
- Undertaking stock checks and employing control measures.
- Undertaking daily administrative duties, such as banking.
- Ensuring safe operation and use of the warehouse.
- Receiving, checking and storing incoming goods.
- Building relationships with suppliers and reps.
Ideally, you are:
- Ambitious in your approach to work with a growth mindset towards learning.
- Highly accurate in your approach to work with good attention to detail.
- Respectful in upholding Health & Safety guidelines at all times.
- Keen to meet deadlines with a flexible approach to daily tasks.
- Eager to develop your leadership and management skills.
- Passionate about providing excellent customer service.
- An excellent communicator both verbally and written.
Some of our excellent benefits include:
- ~33 days annual leave, increasing with the length of service
- ~ Training and development opportunities specific to you
- ~ Discounted shopping platform & gym membership
- ~ Private medical insurance for the whole family
- ~24/7 Employee Assistance Programme
- ~ Car leasing & cycle-to-work schemes
- ~ Company discount on our products
- ~ Contributory pension scheme
- ~ Life Assurance
So what are you waiting for!? Apply to be our NEW Assistant Manager - Today!
Locations
Assistant Manager, Complaints in Guildford, Surrey employer: Williams Trade Supplies
Contact Detail:
Williams Trade Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager, Complaints in Guildford, Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the plumbing and heating industry. You never know who might have a lead on that perfect Assistant Manager role at Williams.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond for customers, as this is key for the role!
✨Tip Number 3
Show off your leadership potential! Be ready to discuss how you can support the Branch Manager and lead the team effectively. We want to see your ambition shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Assistant Manager, Complaints in Guildford, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Manager role. Highlight any previous experience in plumbing, heating, or customer service to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you an ideal candidate. Keep it friendly and professional!
Show Off Your Communication Skills: As an Assistant Manager, communication is key! Make sure your written application is clear, concise, and free of typos. This will demonstrate your attention to detail and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Williams Trade Supplies
✨Know Your Stuff
Make sure you brush up on your knowledge of plumbing and heating. Familiarise yourself with the products and services offered by the company, as well as any recent industry trends. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be supporting the Branch Manager in leading the team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. This will demonstrate your capability and readiness for the role.
✨Customer Service is Key
Since delivering outstanding customer service is crucial, think of specific instances where you've gone above and beyond for a customer. Be ready to discuss how you handle complaints and ensure customer satisfaction, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and growth opportunities. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.