At a Glance
- Tasks: Serve customers, make deliveries, and assist with warehouse duties in a dynamic environment.
- Company: Join Williams, a top-rated plumbing and heating merchant with a friendly team.
- Benefits: Enjoy 33 days annual leave, training opportunities, and private medical insurance for your family.
- Other info: Great career progression opportunities in a supportive and enthusiastic team.
- Why this job: No weekends! Gain valuable experience while making a positive impact in your community.
- Qualifications: Full UK driving licence and a passion for customer service are essential.
The predicted salary is between 29000 - 29000 £ per year.
Position: Trade Counter Assistant
Salary: Up to £29,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 / 07:00-15:30 ROTA *NO WEEKENDS!
Location: Williams, Unit 22, Acorn Industrial Estate, Crayford, DA1 4AL
A full, clean UK Driving Licence is essential for this role.
If you're interested in working for a company that's been listed for 5 years running on the Top 100 Best Companies to Work For, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we're looking for a Trade Counter Assistant to join our busy and friendly team in Crayford!
This is a varied and active role which includes:
- Predominantly serving customers on the trade counter (50%) and over the phone
- Making deliveries (30%)
- Occasionally assisting with warehouse duties (20%)
If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!
As our Trade Counter Assistant, you'll be:
- Predominantly serving on the trade counter and handling incoming enquiries
- Warehouse maintenance, including stock rotation and general housekeeping
- Accurately picking orders in preparation for delivery
- Receiving, checking and storing incoming goods
- Assisting with the general upkeep of the branch
- Carrying out deliveries in the local area
- Processing quotes
Ideally, you are:
- An enthusiastic team player wanting to make a positive contribution
- Keen to support the team with a flexible approach to daily tasks
- Passionate about delivering excellent customer service
- Ambitious to progress and keen to learn
- A great communicator
Some of our excellent benefits include:
- 33 days annual leave, increasing with the length of service
- Training and development opportunities specific to you
- Discounted shopping platform & gym membership
- Private medical insurance for the whole family
- 24/7 Employee Assistance Programme
- Car leasing & cycle-to-work schemes
- Company discount on our products
- Contributory pension scheme
- Life Assurance
So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!
Trade Counter Assistant in Dartford employer: Williams Trade Supplies
At Williams, we pride ourselves on being a top employer, recognised for five consecutive years in the Top 100 Best Companies to Work For. Our supportive work culture fosters teamwork and personal growth, offering extensive training and development opportunities, alongside a generous benefits package that includes private medical insurance and a contributory pension scheme. Join us in Crayford, where you can enjoy a fulfilling role without weekend work, while contributing to a friendly and dynamic team dedicated to excellent customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Assistant in Dartford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Williams. Understand their values and what makes them one of the Top 100 Best Companies to Work For. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving customers on the trade counter, think about how you can demonstrate your excellent communication and problem-solving abilities during the interview. Maybe even role-play with a friend!
✨Tip Number 3
Show off your flexibility! The job involves various tasks from serving customers to making deliveries. Be ready to discuss how you've adapted to different roles in the past and how you can bring that same energy to the team at Williams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. So, get your application in and let’s make this happen!
We think you need these skills to ace Trade Counter Assistant in Dartford
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team and contributing to our friendly atmosphere at Williams.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially if you've worked in plumbing, heating, or trade counter roles before. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Trade Counter Assistant position. We can’t wait to hear from you!
How to prepare for a job interview at Williams Trade Supplies
✨Know Your Stuff
Familiarise yourself with the plumbing and heating industry. Brush up on common products, tools, and services that a trade counter assistant would encounter. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about times when you went above and beyond for a customer or resolved a tricky situation. This is key for a position that involves serving customers both in person and over the phone.
✨Be Ready to Discuss Teamwork
Since this role requires being a team player, come prepared with stories that highlight your ability to work well with others. Whether it’s collaborating on a project or helping a colleague out, showcasing your teamwork skills will resonate well with the interviewers.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
