At a Glance
- Tasks: Serve customers, assist in the warehouse, and make local deliveries.
- Company: Join a top-rated plumbing and heating merchant with a friendly team.
- Benefits: Enjoy 33 days annual leave, training, discounts, and private medical insurance.
- Other info: No weekends! Flexible approach and ambition to learn are key.
- Why this job: Be part of a supportive team and grow your skills in a dynamic environment.
- Qualifications: Experience with tradespeople and a passion for customer service is a plus.
The predicted salary is between 23200 - 29000 £ per year.
Position: Trade Counter Assistant
Salary: Up to £29,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 NO WEEKENDS!
Location: Williams, Unit 7, Oakwood Trade Park, Gatwick Road, Crawley, RH10 9AZ
A full UK Driving Licence is essential for this role
If you’re interested in working for a company that’s been listed for 5 years running on the Top 100 Best Companies to Work For, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a Trade Counter Assistant to join our busy and friendly team in Crawley!
This is a varied and active role which includes:
- Predominantly serving customers on the trade counter and over the phone
- Occasionally assisting with warehouse duties and making deliveries
If you also have previous exposure of working within a plumbing and heating merchants, builders’ merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!
As our Trade Counter Assistant, you’ll be:
- Predominantly serving on the trade counter and handling incoming enquiries
- Warehouse maintenance, including stock rotation and general housekeeping
- Accurately picking orders in preparation for delivery
- Receiving, checking and storing incoming goods
- Assisting with the general upkeep of the branch
- Carrying out deliveries in the local area
- Processing quotes
Ideally, you are:
- Experienced in working with tradespeople and knowledgeable of plumbing and heating products (Highly desirable, but not essential)
- An enthusiastic team player wanting to make a positive contribution
- Keen to support the team with a flexible approach to daily tasks
- Passionate about delivering excellent customer service
- Ambitious to progress and keen to learn
- A great communicator
Some of our excellent benefits include:
- 33 days annual leave, increasing with the length of service
- Training and development opportunities specific to you
- Discounted shopping platform & gym membership
- Private medical insurance for the whole family
- 24/7 Employee Assistance Programme
- Car leasing & cycle-to-work schemes
- Company discount on our products
- Contributory pension scheme
- Life Assurance
So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!
Trade Counter Assistant in Crawley employer: Williams Trade Supplies
At Williams, we pride ourselves on being a top employer, recognised for five consecutive years in the Top 100 Best Companies to Work For. Our Cambridge branch offers a supportive work culture with comprehensive onboarding and continuous development opportunities, including leadership coaching and external qualifications. Enjoy a rewarding career with no weekend work, generous annual leave, and the chance to lead a motivated team in a thriving trade-only plumbing and heating environment.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Assistant in Crawley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Williams. Understand their values and what makes them one of the Top 100 Best Companies to Work For. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Trade Counter Assistant, you'll be serving customers face-to-face and over the phone. Think about scenarios where you’ve provided excellent service and be ready to share those experiences during your chat with us.
✨Tip Number 3
Show off your teamwork spirit! We love enthusiastic team players. Be prepared to discuss how you've worked well in a team before and how you can contribute positively to our friendly crew at Williams.
✨Tip Number 4
Don’t forget to highlight your flexibility! The role involves various tasks from serving customers to assisting in the warehouse. Share examples of how you've adapted to different roles or challenges in previous jobs to demonstrate your versatility.
We think you need these skills to ace Trade Counter Assistant in Crawley
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We love seeing candidates who are excited about joining our team and contributing to our friendly environment.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially if you've worked in plumbing, heating, or trade counter roles before. We want to see how your background fits with what we do!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the Trade Counter Assistant role!
How to prepare for a job interview at Williams Trade Supplies
✨Know Your Products
Familiarise yourself with plumbing and heating products before the interview. Being able to discuss specific items or brands will show your enthusiasm and knowledge, which is a big plus for the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this will resonate well with the team at Williams.
✨Demonstrate Team Spirit
Be ready to talk about your experience working in a team. Highlight instances where you collaborated with others to achieve a common goal, as being a team player is key for this position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, or daily responsibilities. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
