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- Tasks: Serve customers, assist in the warehouse, and make local deliveries.
- Company: Join a top-rated plumbing and heating merchant with a friendly team.
- Benefits: Enjoy 33 days leave, training, discounts, and private medical insurance.
- Why this job: Be part of a supportive team and grow your skills in a dynamic environment.
- Qualifications: Full UK driving licence; experience in trade is a plus but not essential.
- Other info: No weekends! Flexible hours and great career progression opportunities.
The predicted salary is between 24000 - 28000 £ per year.
Position: Trade Counter Assistant
Salary: Up to £28,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 / 07:00-15:30 ROTA *NO WEEKENDS!
Location: Williams, Unit C3 Kingsville Road, Kingsditch Trade Park, GL51 9PD
A full UK Driving Licence is essential for this role.
If you’re interested in working for a company that’s been listed for 5 years running on the Top 100 Best Companies to Work For, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a Trade Counter Assistant to join our busy and friendly team in Cheltenham!
This is a varied and active role which includes:
- Predominantly serving customers on the trade counter and over the phone.
- Occasionally assisting with warehouse duties and making deliveries.
If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!
As our Trade Counter Assistant, you’ll be:
- Predominantly serving on the trade counter and handling incoming enquiries.
- Warehouse maintenance, including stock rotation and general housekeeping.
- Accurately picking orders in preparation for delivery.
- Receiving, checking and storing incoming goods.
- Assisting with the general upkeep of the branch.
- Carrying out deliveries in the local area.
- Processing quotes.
Ideally, you are:
- Experienced in working with tradespeople and knowledgeable of plumbing and heating products (Highly desirable, but not essential).
- An enthusiastic team player wanting to make a positive contribution.
- Keen to support the team with a flexible approach to daily tasks.
- Passionate about delivering excellent customer service.
- Ambitious to progress and keen to learn.
- A great communicator.
Some of our excellent benefits include:
- 33 days annual leave, increasing with the length of service.
- Training and development opportunities specific to you.
- Discounted shopping platform & gym membership.
- Private medical insurance for the whole family.
- 24/7 Employee Assistance Programme.
- Car leasing & cycle-to-work schemes.
- Company discount on our products.
- Contributory pension scheme.
- Life Assurance.
So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!
Trade Counter Assistant in Cheltenham employer: Williams Trade Supplies
Contact Detail:
Williams Trade Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant in Cheltenham
✨Tip Number 1
Get to know the company before your interview! Research Williams and understand their values, products, and what makes them a top employer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving customers on the trade counter, think of scenarios where you can demonstrate your ability to handle inquiries and provide excellent service. Role-playing with a friend can really help!
✨Tip Number 3
Be ready to showcase your teamwork! Williams values enthusiastic team players, so prepare examples of how you've worked well in a team before. Highlight your flexibility and willingness to support your colleagues.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in joining the Williams team!
We think you need these skills to ace Trade Counter Assistant in Cheltenham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team and contributing to our friendly atmosphere at Williams.
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience you have in plumbing, heating, or customer service. We love seeing how your background aligns with what we do, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, we’re looking for a Trade Counter Assistant who can communicate effectively!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Williams Trade Supplies
✨Know Your Products
Familiarise yourself with plumbing and heating products before the interview. Being able to discuss specific items or brands will show your enthusiasm and knowledge, which is a big plus for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this will resonate well with the hiring team.
✨Demonstrate Team Spirit
Since this role involves working closely with others, be ready to talk about your experience as a team player. Share stories that highlight your flexibility and willingness to support your colleagues.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This could be about the team culture, training opportunities, or what a typical day looks like. It shows you're genuinely interested in the position and the company.
