At a Glance
- Tasks: Join our team as a Branch Assistant, handling warehouse duties and serving customers.
- Company: Be part of Williams, a top-rated plumbing and heating merchant.
- Benefits: Enjoy 33 days annual leave, training opportunities, and private medical insurance.
- Why this job: Experience a varied role with no weekends and great career progression.
- Qualifications: Previous experience in plumbing, heating, or customer service is a plus.
- Other info: Dynamic work environment with a friendly team and excellent support.
The predicted salary is between 23000 - 27000 Β£ per year.
Salary: Up to Β£27,000 per annum DOE
Hours: 40 /week MON-FRI 07:00-15:30 ROTA *NO WEEKENDS!
Location: Williams, E1/E2 Grafton Way, Basingstoke, Hampshire, RG22 6HY
If you are interested in working for a company that has been listed for 5 years running on the Top 100 Best Companies to Work For, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we are looking for a Branch Assistant to join our busy and friendly team in Basingstoke!
This is a varied and active role which includes:
- Predominantly carrying out warehouse duties (65%)
- Serving customers on the trade counter and over the phone (30%)
- Occasionally delivery driving (5% / if qualified - not essential)
If you like having lots of variety in your daily tasks, this could be the opportunity you have been looking for!
If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!
As our Branch Assistant, you will be:
- Predominantly delivering plumbing and heating products to our trades customers in the local area.
- Maintaining the warehouse, including stock rotation and general housekeeping.
- Serving on the trade counter and handling incoming enquiries.
- Accurately picking orders in preparation for delivery.
- Receiving, checking and storing incoming goods.
- Assisting with the general upkeep of the branch.
- Processing quotes.
Ideally, you are:
- Capable of working in what can sometimes be a physically challenging role.
- An enthusiastic team player wanting to make a positive contribution.
- Keen to support the team with a flexible approach to daily tasks.
- Passionate about delivering excellent customer service.
- Ambitious to progress and keen to learn.
- A great communicator.
Some of our excellent benefits include:
- 33 days annual leave, increasing with the length of service.
- Training and development opportunities specific to you.
- Discounted shopping platform & gym membership.
- Private medical insurance for the whole family.
- 24/7 Employee Assistance Programme.
- Car leasing & cycle-to-work schemes.
- Company discount on our products.
- Contributory pension scheme.
- Life Assurance.
So what are you waiting for!? Apply to be our NEW Branch Assistant - Today!
Branch Assistant in Basingstoke employer: Williams Trade Supplies
Contact Detail:
Williams Trade Supplies Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Branch Assistant in Basingstoke
β¨Tip Number 1
Get to know the company! Research Williams and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which is always a bonus!
β¨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills and how they align with what Williams is looking for.
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Branch Assistant in Basingstoke
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Branch Assistant role. Highlight any previous work in plumbing, heating, or customer service to show us youβre the right fit!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and why you want to join our friendly team at Williams. Keep it personal and engaging!
Show Off Your Team Spirit: We love team players! In your application, mention any experiences where youβve worked well with others or contributed positively to a team environment. Itβll help us see how youβd fit in with our crew.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the easiest way for us to receive your application and ensures youβre considered for the Branch Assistant position. We canβt wait to hear from you!
How to prepare for a job interview at Williams Trade Supplies
β¨Know the Company
Before your interview, take some time to research Williams. Understand their values, products, and what makes them one of the Top 100 Best Companies to Work For. This will not only help you answer questions more effectively but also show your genuine interest in the role.
β¨Showcase Relevant Experience
If you've worked in plumbing, heating, or a similar trade environment, be ready to discuss your experience. Highlight specific tasks you've done that relate to the Branch Assistant role, like handling stock or serving customers at a trade counter. This will demonstrate your suitability for the position.
β¨Emphasise Teamwork
As a Branch Assistant, being a team player is crucial. Prepare examples of how you've successfully worked in a team before. Whether it was during busy periods or when tackling challenges, showing that you can collaborate effectively will make you stand out.
β¨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the team dynamics, training opportunities, or the company culture. This shows you're engaged and serious about the role, plus it gives you valuable insights into your potential workplace.