Branch Assistant in Basingstoke

Branch Assistant in Basingstoke

Basingstoke Full-Time 23000 - 27000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Branch Assistant, handling warehouse duties and serving customers.
  • Company: Be part of Williams, a top-rated plumbing and heating merchant.
  • Benefits: Enjoy 33 days annual leave, training opportunities, and private medical insurance.
  • Why this job: Experience a varied role with no weekends and great career progression.
  • Qualifications: Previous experience in plumbing, heating, or customer service is a plus.
  • Other info: Dynamic work environment with a friendly team and excellent support.

The predicted salary is between 23000 - 27000 Β£ per year.

Salary: Up to Β£27,000 per annum DOE

Hours: 40 /week MON-FRI 07:00-15:30 ROTA *NO WEEKENDS!

Location: Williams, E1/E2 Grafton Way, Basingstoke, Hampshire, RG22 6HY

If you are interested in working for a company that has been listed for 5 years running on the Top 100 Best Companies to Work For, then keep reading...

Here at Williams, an independent trade-only plumbing and heating merchant, we are looking for a Branch Assistant to join our busy and friendly team in Basingstoke!

This is a varied and active role which includes:

  • Predominantly carrying out warehouse duties (65%)
  • Serving customers on the trade counter and over the phone (30%)
  • Occasionally delivery driving (5% / if qualified - not essential)

If you like having lots of variety in your daily tasks, this could be the opportunity you have been looking for!

If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!

As our Branch Assistant, you will be:

  • Predominantly delivering plumbing and heating products to our trades customers in the local area.
  • Maintaining the warehouse, including stock rotation and general housekeeping.
  • Serving on the trade counter and handling incoming enquiries.
  • Accurately picking orders in preparation for delivery.
  • Receiving, checking and storing incoming goods.
  • Assisting with the general upkeep of the branch.
  • Processing quotes.

Ideally, you are:

  • Capable of working in what can sometimes be a physically challenging role.
  • An enthusiastic team player wanting to make a positive contribution.
  • Keen to support the team with a flexible approach to daily tasks.
  • Passionate about delivering excellent customer service.
  • Ambitious to progress and keen to learn.
  • A great communicator.

Some of our excellent benefits include:

  • 33 days annual leave, increasing with the length of service.
  • Training and development opportunities specific to you.
  • Discounted shopping platform & gym membership.
  • Private medical insurance for the whole family.
  • 24/7 Employee Assistance Programme.
  • Car leasing & cycle-to-work schemes.
  • Company discount on our products.
  • Contributory pension scheme.
  • Life Assurance.

So what are you waiting for!? Apply to be our NEW Branch Assistant - Today!

Branch Assistant in Basingstoke employer: Williams Trade Supplies

At Williams, we pride ourselves on being a top employer, consistently recognised in the Top 100 Best Companies to Work For. Our Basingstoke branch offers a vibrant work culture where teamwork and customer service are at the forefront, alongside excellent benefits such as 33 days of annual leave, private medical insurance, and tailored training opportunities for personal growth. Join us for a rewarding career with no weekend shifts, allowing you to maintain a healthy work-life balance while contributing to a supportive and dynamic team environment.
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Contact Detail:

Williams Trade Supplies Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Branch Assistant in Basingstoke

✨Tip Number 1

Get to know the company! Research Williams and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills and how they align with what Williams is looking for.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!

We think you need these skills to ace Branch Assistant in Basingstoke

Customer Service
Warehouse Management
Order Picking
Stock Rotation
Communication Skills
Teamwork
Flexibility
Problem-Solving Skills
Attention to Detail
Delivery Driving
Enquiry Handling
General Housekeeping
Ambition to Learn

Some tips for your application 🫑

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Branch Assistant role. Highlight any previous work in plumbing, heating, or customer service to show us you’re the right fit!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and why you want to join our friendly team at Williams. Keep it personal and engaging!

Show Off Your Team Spirit: We love team players! In your application, mention any experiences where you’ve worked well with others or contributed positively to a team environment. It’ll help us see how you’d fit in with our crew.

Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the Branch Assistant position. We can’t wait to hear from you!

How to prepare for a job interview at Williams Trade Supplies

✨Know the Company

Before your interview, take some time to research Williams. Understand their values, products, and what makes them one of the Top 100 Best Companies to Work For. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Relevant Experience

If you've worked in plumbing, heating, or a similar trade environment, be ready to discuss your experience. Highlight specific tasks you've done that relate to the Branch Assistant role, like handling stock or serving customers at a trade counter. This will demonstrate your suitability for the position.

✨Emphasise Teamwork

As a Branch Assistant, being a team player is crucial. Prepare examples of how you've successfully worked in a team before. Whether it was during busy periods or when tackling challenges, showing that you can collaborate effectively will make you stand out.

✨Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the team dynamics, training opportunities, or the company culture. This shows you're engaged and serious about the role, plus it gives you valuable insights into your potential workplace.

Branch Assistant in Basingstoke
Williams Trade Supplies
Location: Basingstoke

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