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- Tasks: Serve customers, assist in the warehouse, and make local deliveries.
- Company: Join a top-rated plumbing and heating merchant with a friendly team.
- Benefits: Enjoy 33 days leave, training, discounts, and private medical insurance.
- Why this job: Be part of a supportive team and grow your career in a dynamic environment.
- Qualifications: Customer service skills and a passion for teamwork are essential.
- Other info: No weekends! Flexible hours and great opportunities for progression.
The predicted salary is between 22000 - 27500 £ per year.
Position: Trade Counter Assistant
Salary: Up to £27,500 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 / 07:00-15:30 ROTA *NO WEEKENDS!
Location: Williams, Unit 3 Javelin Enterprise Park, Ashford, TN24 8DE
If you’re interested in working for a company that’s been listed for 5 years running on the Top 100 Best Companies to Work For, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a Trade Counter Assistant to join our busy and friendly team in Ashford!
This is a varied and active role which includes:
- Serving customers on the trade counter and over the phone
- Assisting with warehouse duties
- Occasionally making deliveries
If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!
As our Trade Counter Assistant, you’ll be:
- Maintaining the warehouse, including stock rotation and general housekeeping
- Serving on the trade counter and handling incoming enquiries
- Accurately picking orders in preparation for delivery
- Receiving, checking and storing incoming goods
- Assisting with the general upkeep of the branch
- Carrying out deliveries in the local area
- Processing quotes
Ideally, you are:
- An enthusiastic team player wanting to make a positive contribution
- Keen to support the team with a flexible approach to daily tasks
- Passionate about delivering excellent customer service
- Ambitious to progress and keen to learn
- A great communicator
Some of our excellent benefits include:
- 33 days annual leave, increasing with the length of service
- Training and development opportunities specific to you
- Discounted shopping platform & gym membership
- Private medical insurance for the whole family
- 24/7 Employee Assistance Programme
- Car leasing & cycle-to-work schemes
- Company discount on our products
- Contributory pension scheme
- Life Assurance
So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!
Locations
Trade Counter Assistant in Ashford, Kent employer: Williams Trade Supplies
Contact Detail:
Williams Trade Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant in Ashford, Kent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Williams. Understand their values and what makes them one of the Top 100 Best Companies to Work For. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Trade Counter Assistant, you'll be serving customers both in person and over the phone. Think about examples from your past experiences where you've delivered excellent service and be ready to share those stories.
✨Tip Number 3
Show off your teamwork spirit! Williams is looking for an enthusiastic team player. Be prepared to discuss how you've worked well in teams before and how you can contribute positively to the busy and friendly atmosphere.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and ready to jump into the role of Trade Counter Assistant with us!
We think you need these skills to ace Trade Counter Assistant in Ashford, Kent
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team and contributing to our friendly atmosphere.
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience in plumbing, heating, or customer service. We love seeing how your background aligns with what we do at Williams!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our hiring process smoothly.
How to prepare for a job interview at Williams Trade Supplies
✨Know Your Stuff
Familiarise yourself with the plumbing and heating industry. Brush up on common products, tools, and services that a trade counter assistant would encounter. This knowledge will help you answer questions confidently and show your enthusiasm for the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your passion for providing top-notch service, which is key for this position.
✨Be Ready for Teamwork Questions
Since this role requires being a team player, be prepared to discuss your experiences working in a team. Share specific instances where you collaborated effectively with others, highlighting your flexible approach and positive contributions to the team's success.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
