At a Glance
- Tasks: Deliver plumbing products, assist in the warehouse, and serve customers at the trade counter.
- Company: Join a top-rated plumbing and heating merchant with a friendly team culture.
- Benefits: Enjoy 33 days annual leave, training opportunities, and private medical insurance.
- Other info: Great career progression and a supportive work environment.
- Why this job: Get hands-on experience in a dynamic role with no weekends!
- Qualifications: Full UK driving licence and a passion for customer service.
The predicted salary is between 26832 - 26832 £ per year.
Salary: £26,832 per annum
Hours: 40 hours per week MON-FRI between 7am & 5pm NO WEEKENDS!
Location: Williams, Unit 11 Christie Estate, Ivy Road, North Lane, Aldershot GU12 4TX
A full, clean UK Driving Licence is essential for this role.
If you're interested in working for a company that's been listed for 5 years running on the Top 100 Best Companies to Work For, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we're looking for a Branch Assistant to join our busy and friendly team in Aldershot!
This is a varied and active role which includes:
- Predominantly delivery driving
- Assisting with warehouse duties
- Serving customers on the trade counter as skills and knowledge grow
If you like having lots of variety in your daily tasks, this could be the opportunity you have been looking for!
If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!
As our Branch Assistant, you'll be:
- Delivering plumbing and heating products to our trade customers in the local area
- Accurately picking orders in preparation for delivery
- Receiving, checking and storing incoming goods
- Maintaining the warehouse, including stock rotation and general housekeeping
- Assisting with the general upkeep of the branch
- Serving on the trade counter and handling incoming enquiries
- Processing quotes
Ideally, you are:
- An enthusiastic team player wanting to make a positive contribution
- Keen to support the team with a flexible approach to daily tasks
- Passionate about delivering excellent customer service
- Ambitious to progress and keen to learn
- A great communicator
Some of our excellent benefits include:
- 33 days annual leave, increasing with the length of service
- Training and development opportunities specific to you
- Discounted shopping platform & gym membership
- Private medical insurance for the whole family
- 24/7 Employee Assistance Programme
- Car leasing & cycle-to-work schemes
- Company discount on our products
- Contributory pension scheme
- Life Assurance
So what are you waiting for!? Apply to be our NEW Branch Assistant - Today!
Branch Assistant in Ash employer: Williams Trade Supplies
At Williams, we pride ourselves on being a top employer in Brighton, offering a supportive work culture that values teamwork and employee well-being. With competitive salaries, no weekend shifts, and a commitment to professional development, we provide our Trade Counter Assistants with the opportunity to grow within a company recognised for its excellence in employee satisfaction. Join us and be part of a thriving team where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant in Ash
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Williams Trade Supplies, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Williams Trade Supplies!
We think you need these skills to ace Branch Assistant in Ash
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Williams Trade Supplies, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Williams Trade Supplies and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Williams Trade Supplies that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Williams Trade Supplies
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
