At a Glance
- Tasks: Serve customers at the trade counter, assist in the warehouse, and make deliveries.
- Company: Friendly plumbing and heating merchant with a supportive team.
- Benefits: 33 days annual leave, private medical insurance, and training opportunities.
- Other info: Great opportunity for career growth in a welcoming environment.
- Why this job: Join a dynamic team and make a positive impact in the trade industry.
- Qualifications: Experience with tradespeople and strong communication skills.
The predicted salary is between 30000 - 42000 £ per year.
A trade-only plumbing and heating merchant is seeking a Customer Service Assistant in Worthing. The role involves predominantly serving customers on the trade counter, assisting with warehouse duties, and making deliveries.
Ideal candidates are experienced with tradespeople, enthusiastic, and possess strong communication skills.
The company offers excellent benefits including 33 days annual leave, private medical insurance, and training opportunities.
Apply today to join a friendly team and contribute positively!
Trade Counter & Customer Service Pro (Plumbing) – Weekdays in Worthing employer: Williams Trade Supplies Ltd
Join a dynamic trade-only plumbing and heating merchant in Worthing, where you will be part of a supportive and friendly team dedicated to delivering exceptional customer service. With excellent benefits such as 33 days of annual leave, private medical insurance, and ample training opportunities, this company fosters a positive work culture that encourages employee growth and development. If you're enthusiastic about working with tradespeople and want to make a meaningful impact, this is the perfect place for you.
Contact Details:
Williams Trade Supplies Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter & Customer Service Pro (Plumbing) – Weekdays in Worthing
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the plumbing and heating industry. Understanding their products and services will show that you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your communication skills! Since this role involves serving customers, it’s crucial to demonstrate your ability to communicate effectively. Try role-playing with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 3
Show your enthusiasm! When you’re at the trade counter, let your passion for helping customers shine through. A positive attitude can make a huge difference and will help you stand out as a candidate who truly cares about the job.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly. It makes it easier for us to connect with you and get the ball rolling on your journey to joining our friendly team.
We think you need these skills to ace Trade Counter & Customer Service Pro (Plumbing) – Weekdays in Worthing
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service and the plumbing trade shine through. We want to see that you're excited about the role and ready to contribute positively to our team!
Highlight Relevant Experience:Make sure to mention any previous experience you've had working with tradespeople or in customer service. We love candidates who can demonstrate their skills and knowledge in a way that relates directly to the job.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences stand out. This helps us see why you’d be a great fit for the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Williams Trade Supplies Ltd
✨Know Your Plumbing Basics
Brush up on your plumbing knowledge before the interview. Familiarise yourself with common plumbing terms and tools, as well as any specific products the company might sell. This will show your enthusiasm for the role and help you connect with tradespeople during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to handle trade counter interactions effectively.
✨Be Ready for Practical Scenarios
Expect to be asked about how you would handle specific situations on the trade counter or during deliveries. Practice responses to questions like 'What would you do if a customer was unhappy with their order?' This will help you think on your feet and show your problem-solving skills.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
