At a Glance
- Tasks: Serve customers at the trade counter and assist with warehouse duties.
- Company: Join Williams Trade Supplies, a top-rated plumbing and heating merchant.
- Benefits: Enjoy 33 days annual leave, private medical insurance, and discounts on products.
- Why this job: Be part of a friendly team in a supportive environment with growth opportunities.
- Qualifications: A full UK driving licence is essential; experience in plumbing or heating is a plus.
- Other info: No weekends required; flexible hours and training provided.
The predicted salary is between 20800 - 28000 £ per year.
Join to apply for the Trade Counter Assistant role at Williams Trade Supplies Ltd.
Position: Trade Counter Assistant
Salary: Up to £28,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 / 06:30-15:00 ROTA *NO WEEKENDS!
Location: Williams, Units 302-303, Bedfont Industrial Park, Bedfont, TW15 1AX
A full, clean UK Driving Licence is essential for this role.
If you’re interested in working for a company that’s been listed for 5 years running on the Top 100 Best Companies to Work For, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a Trade Counter Assistant to join our busy and friendly team in Bedfont!
This is a varied and active role which includes:
- Predominantly serving customers on the trade counter and over the phone.
- Occasionally assisting with warehouse duties and making deliveries.
If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!
As Our Trade Counter Assistant, You’ll Be:
- Predominantly serving on the trade counter and handling incoming enquiries.
- Maintaining the warehouse, including stock rotation and general housekeeping.
- Accurately picking orders in preparation for delivery.
- Receiving, checking and storing incoming goods.
- Assisting with the general upkeep of the branch.
- Carrying out deliveries in the local area.
- Processing quotes.
Ideally, You Are:
- Experienced in working with tradespeople and knowledgeable of plumbing and heating products.
- An enthusiastic team player wanting to make a positive contribution.
- Keen to support the team with a flexible approach to daily tasks.
- Passionate about delivering excellent customer service.
- Ambitious to progress and keen to learn.
- A great communicator.
Some Of Our Excellent Benefits Include:
- 33 days annual leave, increasing with the length of service.
- Training and development opportunities specific to you.
- Discounted shopping platform & gym membership.
- Private medical insurance for the whole family.
- 24/7 Employee Assistance Programme.
- Car leasing & cycle-to-work schemes.
- Company discount on our products.
- Contributory pension scheme.
- Life Assurance.
So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!
Trade Counter Assistant employer: Williams Trade Supplies Ltd
Contact Detail:
Williams Trade Supplies Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant
✨Tip Number 1
Familiarise yourself with plumbing and heating products. Knowing the basics will help you engage better with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Showcase your customer service skills. Be prepared to discuss specific examples of how you've provided excellent service in previous roles, as this is crucial for a Trade Counter Assistant.
✨Tip Number 3
Highlight any experience working with tradespeople or in a similar environment. This will show that you understand the needs of the customers you'll be serving.
✨Tip Number 4
Be ready to discuss your flexibility and teamwork. The role requires a positive attitude and the ability to adapt to various tasks, so share examples of how you've successfully worked in a team.
We think you need these skills to ace Trade Counter Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in plumbing and heating or similar roles. Emphasise your customer service skills and any previous trade counter experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Williams Trade Supplies Ltd and how your skills align with their needs.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Trade Counter Assistant position, such as communication, teamwork, and knowledge of plumbing and heating products.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Williams Trade Supplies Ltd
✨Know Your Products
Familiarise yourself with plumbing and heating products before the interview. Being knowledgeable about the items you'll be selling will impress the interviewers and show your enthusiasm for the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This role involves serving customers at the trade counter, so showcasing your ability to handle inquiries and resolve issues will be crucial.
✨Show Team Spirit
Emphasise your ability to work as part of a team. The company values team players, so share experiences where you collaborated effectively with others to achieve a common goal.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and practical knowledge. You might be asked how you would handle specific scenarios on the trade counter or during deliveries, so think through potential situations beforehand.