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- Tasks: Serve customers at the trade counter and assist with warehouse duties.
- Company: Join Williams, a top-rated plumbing and heating merchant with a friendly team.
- Benefits: Enjoy 33 days leave, private medical insurance, and discounts on shopping and gym memberships.
- Why this job: Be part of a supportive culture in a role that offers growth and learning opportunities.
- Qualifications: Previous experience in trade counter or related fields is a plus; enthusiasm is key!
- Other info: No weekends required; work Monday to Friday, 08:30-17:00.
The predicted salary is between 21600 - 28800 £ per year.
Salary: Up to £27,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 *NO WEEKENDS!
Location: Williams, Units 3 & 4 The Driftway Centre, Pony Road, Cowley, OX4 2RD
If you’re interested in working for a company that’s been listed for 5 years running on the ‘Top 100 Best Companies to Work For’, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a Trade Counter Assistant to join our busy and friendly team in Oxford!
This is a varied and active role which includes:
- Predominantly serving customers on the trade counter and over the phone
- Occasionally assisting with warehouse duties and making deliveries
As our Branch Assistant, you’ll be:
- Predominantly serving on the trade counter and handling incoming enquiries
- Maintaining the warehouse, including stock rotation and general housekeeping
- Accurately picking orders in preparation for delivery
- Receiving, checking and storing incoming goods
- Assisting with the general upkeep of the branch
- Carrying out deliveries in the local area
- Processing quotes
Ideally, you are:
- An enthusiastic team player wanting to make a positive contribution
- Keen to support the team with a flexible approach to daily tasks
- Passionate about delivering excellent customer service
- Ambitious to progress and keen to learn
- A great communicator
Some of our excellent benefits include:
- 33 days annual leave, increasing with the length of service
- Training and development opportunities specific to you
- Discounted shopping platform & gym membership
- Private medical insurance for the whole family
- 24/7 Employee Assistance Programme
- Car leasing & cycle-to-work schemes
- Company discount on our products
- Contributory pension scheme
- Life Assurance
So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!
Contact Detail:
Williams Trade Supplies Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant
✨Tip Number 1
Familiarise yourself with the plumbing and heating industry. Understanding common products, tools, and customer needs will help you stand out during any conversations with the hiring team.
✨Tip Number 2
Showcase your customer service skills. Think of examples from previous roles where you went above and beyond for a customer, as this is crucial for a Trade Counter Assistant position.
✨Tip Number 3
Be prepared to discuss your teamwork experience. Highlight instances where you collaborated effectively with colleagues, as being a team player is essential in this role.
✨Tip Number 4
Research Williams as a company. Knowing their values and what makes them one of the 'Top 100 Best Companies to Work For' can help you align your answers with their culture during any discussions.
We think you need these skills to ace Trade Counter Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, trade counter roles, or the plumbing and heating industry. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Williams and how your background aligns with their values and needs.
Highlight Teamwork Skills: Since the role requires being a team player, emphasise your ability to work collaboratively. Provide examples of past experiences where you contributed positively to a team environment.
Showcase Customer Service Experience: As customer service is key in this role, detail any previous roles where you provided excellent service. Include specific instances where you resolved issues or went above and beyond for customers.
How to prepare for a job interview at Williams Trade Supplies Ltd
✨Know the Company
Before your interview, take some time to research Williams. Understand their values, what they do, and why they've been listed as one of the 'Top 100 Best Companies to Work For'. This will show your genuine interest in the role and the company.
✨Highlight Relevant Experience
If you have previous experience in a builders merchant, trade counter, or related fields, make sure to highlight this during your interview. Be prepared to discuss specific examples of how your past roles have prepared you for the Trade Counter Assistant position.
✨Demonstrate Customer Service Skills
Since the role involves serving customers, be ready to share examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond to help a customer or resolved a difficult issue.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or what a typical day looks like for a Trade Counter Assistant. Asking questions shows your enthusiasm and helps you determine if the company is the right fit for you.
