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- Tasks: Serve customers at the trade counter and assist with warehouse duties.
- Company: Join Williams, a top-rated plumbing and heating merchant with a friendly team.
- Benefits: Enjoy 33 days annual leave, private medical insurance, and gym discounts.
- Why this job: Be part of a supportive culture in a reputable company with growth opportunities.
- Qualifications: Previous experience in trade counter or related fields is preferred.
- Other info: No weekends required; work Monday to Friday, 08:30-17:00.
The predicted salary is between 21600 - 28800 £ per year.
Salary: Up to £27,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 *NO WEEKENDS!
Location: Williams, Units 3 & 4 The Driftway Centre, Pony Road, Cowley, OX4 2RD
If you’re interested in working for a company that’s been listed for 5 years running on the ‘Top 100 Best Companies to Work For’, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a Trade Counter Assistant to join our busy and friendly team in Oxford!
This is a varied and active role which includes:
- Predominantly serving customers on the trade counter and over the phone
- Occasionally assisting with warehouse duties and making deliveries
If you also have previous exposure of working within a builders merchants or wholesaler, trade counter, DIY, Hardware, or the plumbing and heating trade, we would LOVE to hear from you!
As our Branch Assistant, you’ll be:
- Predominantly serving on the trade counter and handling incoming enquiries
- Maintaining the warehouse, including stock rotation and general housekeeping
- Accurately picking orders in preparation for delivery
- Receiving, checking and storing incoming goods
- Assisting with the general upkeep of the branch
- Carrying out deliveries in the local area
- Processing quotes
Ideally, you are:
- An enthusiastic team player wanting to make a positive contribution
- Keen to support the team with a flexible approach to daily tasks
- Passionate about delivering excellent customer service
- Ambitious to progress and keen to learn
- A great communicator
Some of our excellent benefits include:
- 33 days annual leave, increasing with the length of service
- Training and development opportunities specific to you
- Discounted shopping platform & gym membership
- Private medical insurance for the whole family
- 24/7 Employee Assistance Programme
- Car leasing & cycle-to-work schemes
- Company discount on our products
- Contributory pension scheme
- Life Assurance
So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!
Trade Counter Assistant employer: Williams Trade Supplies Ltd
Contact Detail:
Williams Trade Supplies Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant
✨Tip Number 1
Familiarise yourself with the plumbing and heating industry. Understanding common products, tools, and customer needs will help you stand out during the interview process.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer inquiries or resolved issues in previous roles. This will demonstrate your ability to excel in a trade counter environment.
✨Tip Number 3
Research Williams as a company. Knowing their values, culture, and what makes them one of the 'Top 100 Best Companies to Work For' will allow you to align your answers with their expectations during the interview.
✨Tip Number 4
Prepare to discuss your flexibility and teamwork skills. Since the role involves various tasks, being able to illustrate your adaptability and willingness to support your colleagues will be key in impressing the hiring team.
We think you need these skills to ace Trade Counter Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, particularly in trade counter roles or similar environments. Emphasise any previous work in plumbing, heating, or builders merchants to catch their attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Williams and how your skills align with their needs, especially your ability to deliver excellent customer service.
Highlight Teamwork Skills: Since the role requires being a team player, include examples of how you've successfully worked in teams in the past. This could be from previous jobs, volunteer work, or group projects during your studies.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer-facing roles.
How to prepare for a job interview at Williams Trade Supplies Ltd
✨Show Your Customer Service Skills
As a Trade Counter Assistant, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your communication skills and your ability to handle enquiries effectively.
✨Demonstrate Your Team Spirit
This role requires a collaborative approach. During the interview, emphasise your experience working as part of a team. Share instances where you supported colleagues or contributed to a positive team environment.
✨Familiarise Yourself with the Industry
Having knowledge about plumbing, heating, or builders merchants will give you an edge. Research common products and services offered in this sector, and be ready to discuss how your background aligns with the company's needs.
✨Express Your Willingness to Learn
The company values ambition and a desire to progress. Make sure to convey your eagerness to learn new skills and take on additional responsibilities. Discuss any relevant training or development opportunities you've pursued in the past.
