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- Tasks: Serve customers at the trade counter and assist with warehouse duties.
- Company: Join a top-rated plumbing and heating merchant with a friendly team.
- Benefits: Enjoy 33 days annual leave, training opportunities, and a shopping discount.
- Why this job: Be part of a supportive team and grow your skills in a dynamic environment.
- Qualifications: Full UK Driving Licence and a passion for customer service.
- Other info: No weekends! Perfect for balancing work and study.
The predicted salary is between 24000 - 32000 £ per year.
Overview
Salary: Up to £28,000 per annum DOE
Hours: 40 per week, Mon-Fri 08:30-17:00. No weekends.
Location: Williams, Unit 8, Timberlaine Industrial Estate, West Sussex, BN14 8ND
If you’re interested in working for a company that has been listed for 5 years running on the Top 100 Best Companies to Work For, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a Trade Counter Assistant to join our busy and friendly team in Worthing. This is a varied and active role which includes:
- Predominantly serving customers (80%) on the trade counter and over the phone
- Occasionally assisting with warehouse duties (10%)
- Making deliveries (10%)
If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!
Responsibilities
- Predominantly serving on the trade counter and handling incoming enquiries.
- Warehouse maintenance, including stock rotation and general housekeeping.
- Accurately picking orders in preparation for delivery.
- Receiving, checking and storing incoming goods.
- Assisting with the general upkeep of the branch.
- Carrying out deliveries in the local area.
- Processing quotes.
Qualifications / Experience
- A full UK Driving Licence is essential for this role.
- Experienced in working with tradespeople and knowledgeable of plumbing and heating products (highly desirable, but not essential).
- An enthusiastic team player wanting to make a positive contribution.
- Keen to support the team with a flexible approach to daily tasks.
- Passionate about delivering excellent customer service.
- Ambitious to progress and keen to learn.
- A great communicator.
Benefits
- 33 days annual leave, increasing with length of service.
- Training and development opportunities specific to you.
- Discounted shopping platform.
Trade Counter Assistant employer: Williams Trade Supplies Ltd
Contact Detail:
Williams Trade Supplies Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Williams. Understand their values and what makes them one of the Top 100 Best Companies to Work For. This will help you connect your skills to their needs.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving customers on the trade counter, think about scenarios where you can showcase your ability to handle enquiries and provide excellent service. Role-play with a friend if you need to!
✨Tip Number 3
Show off your teamwork spirit! Williams is looking for an enthusiastic team player, so be ready to share examples of how you've contributed positively in past roles. Highlight your flexibility and willingness to support your colleagues.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it shows you're keen on being part of our awesome crew!
We think you need these skills to ace Trade Counter Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the plumbing and heating trade shine through. We want to see that you're excited about the role and ready to contribute to our friendly team!
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience you have in trade counter roles or with plumbing and heating products. We love seeing how your background fits with what we do at Williams.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Trade Counter Assistant position. We can’t wait to hear from you!
How to prepare for a job interview at Williams Trade Supplies Ltd
✨Know Your Products
Familiarise yourself with plumbing and heating products before the interview. Being able to discuss specific items or brands will show your enthusiasm and knowledge, which is crucial for a role like Trade Counter Assistant.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this role heavily involves serving customers on the trade counter and over the phone.
✨Show Your Team Spirit
Be ready to talk about your experience working in a team. Highlight instances where you collaborated with others to achieve a common goal, as being a team player is essential for this position at Williams.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture and the team you'll be working with. This shows your genuine interest in the role and helps you determine if it's the right fit for you.