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- Tasks: Serve customers at the trade counter, handle enquiries, and assist with deliveries.
- Company: Join Williams, a top-rated independent plumbing and heating merchant.
- Benefits: Enjoy 33 days leave, training opportunities, and private medical insurance.
- Why this job: Be part of a dynamic team with no weekend work and great career growth.
- Qualifications: Must have a full, clean UK Driving Licence and a passion for customer service.
- Other info: Flexible role with a supportive environment and exciting perks.
The predicted salary is between 22800 - 28500 £ per year.
Position
Trade Counter Assistant
Salary
Up to £28,500 per annum DOE
Hours
40 /week MON-FRI 08:30-17:00 / 07:00-15:30 ROTA *NO WEEKENDS!
Location
Williams, Unit 9 , Crown Trade Park, Horton Road, London, UB7 8HP
Requirements
- A full, clean UK Driving Licence is essential for this role
About the Company
Williams is an independent trade-only plumbing and heating merchant, listed for 5 years and recognised in the Top 100 Best Companies to Work For.
Role Overview
This is a varied and active role which includes predominantly serving customers on the trade counter and over the phone, occasionally assisting with warehouse duties, and making deliveries.
Responsibilities
- Predominantly serving on the trade counter and handling incoming enquiries.
- Warehouse maintenance, including stock rotation and general housekeeping.
- Accurately picking orders in preparation for delivery.
- Receiving, checking and storing incoming goods.Assisting with the general upkeep of the branch.
- Carrying out deliveries in the local area.
- Processing quotes.
Ideal Candidate
- An enthusiastic team player wanting to make a positive contribution.
- Keen to support the team with a flexible approach to daily tasks.
- Passionate about delivering excellent customer service.
- Ambitious to progress and keen to learn.A great communicator.
Benefits
- 33 days annual leave, increasing with the length of service.
- Training and development opportunities specific to you.
- Discounted shopping platform & gym membership.
- Private medical insurance for the whole family.
- 24/7 Employee Assistance Programme.
- Car leasing & cycle-to-work schemes.
- Company discount on our products.
- Contributory pension scheme.
- Life Assurance.
Apply
Apply to be our NEW Trade Counter Assistant – Today!
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Trade Counter Assistant employer: Williams Trade Supplies Ltd
Contact Detail:
Williams Trade Supplies Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Williams. Understand their values and what makes them one of the Top 100 Best Companies to Work For. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since the role involves serving customers on the trade counter and over the phone, think of examples from your past experiences where you delivered excellent service. Be ready to share these during your chat!
✨Tip Number 3
Show off your teamwork spirit! Williams is looking for an enthusiastic team player, so be prepared to discuss how you've collaborated with others in previous roles. Highlight your flexible approach and willingness to support your colleagues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Williams. Don’t miss out on this opportunity to become a Trade Counter Assistant!
We think you need these skills to ace Trade Counter Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to contribute positively to our team.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or trade environments. We love seeing how your skills match what we're looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Trade Counter Assistant role without any hiccups!
How to prepare for a job interview at Williams Trade Supplies Ltd
✨Know Your Stuff
Familiarise yourself with the plumbing and heating industry. Understand the products Williams offers and be ready to discuss how you can contribute to their success. This shows your enthusiasm and commitment to the role.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this is key for a Trade Counter Assistant.
✨Show Your Team Spirit
Be ready to talk about your experience working in a team. Highlight instances where you collaborated effectively with colleagues or supported them during busy times, as teamwork is essential in this role.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about training opportunities or how success is measured in the role. This demonstrates your interest in growing with the company and understanding their expectations.
