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- Tasks: Join us as a Branch Assistant, serving customers and assisting in the warehouse.
- Company: Be part of Ashford, recognized for exceptional customer service and a great workplace culture.
- Benefits: Enjoy a supportive environment with opportunities for growth and development.
- Why this job: This role offers hands-on experience and a chance to make a real impact in your community.
- Qualifications: You need excellent customer service skills, a full UK driving license, and a positive attitude.
- Other info: Join a company that's been in the Top 100 Best Companies to Work For for 5 years!
The predicted salary is between 24000 - 36000 £ per year.
Were looking for a Branch Assistant to be a star and join the team at Ashford. This is a varied and active role and you’ll be expected to serve customers on the trade counter and over the phone, undertake deliveries and assist with duties in the warehouse, in order to uphold the exceptional levels of customer service we are known for. As the Branch Assistant, you’ll be expected to: Serve on the trade counter and handle incoming enquiries Process quotes Maintain the branch and warehouse, including stock rotation and general housekeeping Receive, check and store incoming goods Accurately pick orders in preparation for delivery Carry out deliveries in the local area Assist with general duties as directed by the Branch Manager and their assistant In order to this, you will: Have excellent customer service skills Be a great communicator Have a flexible approach to duties and tasks Be an enthusiastic team player with the ability to make a positive contribution Be ambitious to progress and keen to learn Hold a full UK driving licence As well as working for a company listed for 5 years running on the Top 100 Best Companies to Work For, you can expect:
Branch Assistant employer: Williams Trade Supplies Careers
Contact Detail:
Williams Trade Supplies Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Familiarize yourself with the products and services offered at Ashford. Understanding what you’ll be selling and how to assist customers effectively will give you a significant edge during the interview.
✨Tip Number 2
Practice your communication skills, especially in handling customer inquiries. Role-playing different scenarios can help you feel more confident and prepared to showcase your excellent customer service skills.
✨Tip Number 3
Demonstrate your flexibility and teamwork during the interview. Share examples from past experiences where you successfully adapted to changing tasks or collaborated with others to achieve a common goal.
✨Tip Number 4
Highlight your ambition and willingness to learn. Discuss any relevant training or courses you've taken that show your commitment to personal growth and how you plan to contribute positively to the team.
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Branch Assistant position. Highlight the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize your customer service skills, communication abilities, and any relevant experience in similar roles. Use specific examples that demonstrate your capability to handle the tasks mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work as a Branch Assistant and how you can contribute to maintaining exceptional customer service levels.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Williams Trade Supplies Careers
✨Showcase Your Customer Service Skills
Since the role emphasizes exceptional customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your ability to meet their high standards.
✨Communicate Clearly and Confidently
As a Branch Assistant, effective communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could encounter on the trade counter or over the phone.
✨Demonstrate Flexibility and Team Spirit
The job requires a flexible approach to various tasks. Be ready to discuss times when you've adapted to changing situations or collaborated with team members to achieve a common goal. This shows that you're a team player who can handle diverse responsibilities.
✨Express Your Ambition to Learn and Grow
The company values ambition and a willingness to learn. Share your career goals and how this position aligns with them. Highlight any relevant skills or experiences that show your eagerness to progress within the company.
