At a Glance
- Tasks: Lead and innovate payroll operations while coaching a dynamic team.
- Company: Join Williams Stanley, a top hospitality advisory firm in the UK.
- Benefits: Competitive salary, hybrid work, and opportunities for professional growth.
- Other info: Be part of a transformative journey in a supportive and collaborative environment.
- Why this job: Shape the future of payroll and make a real impact in the industry.
- Qualifications: Experience in payroll management and strong leadership skills.
Reports to: Head of Payroll
Direct Reports: Payroll Officers / Administrators
Location: Hybrid (London or Manchester)
Salary: £42,000 - £45,000 per annum
Initial Screening Calls: Week commencing 17 August
About Williams Stanley
Williams Stanley is one of the UK's leading hospitality advisory firms, supporting hundreds of businesses across payroll, accounting, tax, company secretarial, and finance advisory services. Our payroll bureau supports hospitality businesses ranging from independent operators through to national multi-site groups, processing thousands of payslips every month.
The Role
The Payroll Delivery Manager is responsible for the operational leadership, quality assurance, and continuous development of the Payroll Bureau. This is both a delivery and managerial role requiring structured planning, visible ownership, and accountability for payroll standards. You'll lead the day-to-day operation while helping shape the future of the function. One moment you may be supporting a complex HMRC query, the next coaching a Junior Payroll Officer, redesigning a process, analysing operational performance, or visiting a client. You'll work closely with the Head of Payroll to ensure the team delivers an exceptional client experience whilst continually improving how we operate.
Williams Stanley is not looking for someone to simply manage a payroll team. We're looking for someone who wants to help shape what a modern payroll bureau should look like. Over the last year we've transformed our Payroll function and built the foundations for long-term success. The next phase is different. It's about developing people, refining processes, improving client experience, and creating a payroll function that can be recognised as one of the UK's leading payroll bureau teams.
This is an opportunity for an experienced Payroll Manager who enjoys balancing technical excellence with leadership. Someone who is comfortable getting into the detail when required but equally capable of stepping back, identifying opportunities, and leading meaningful change. We're looking for someone who enjoys coaching people just as much as solving complex payroll problems. Someone who naturally builds capability, raises standards, and leaves every process, client, and colleague better than they found them.
Key Responsibilities
Payroll Delivery
Payroll Delivery Manager employer: Williams Stanley and Co
At Williams Stanley, we pride ourselves on being a leading employer in the hospitality advisory sector, offering a dynamic work environment that fosters professional growth and innovation. Our hybrid working model in vibrant locations like London and Manchester allows for flexibility while our commitment to employee development ensures that you will have ample opportunities to enhance your skills and advance your career. Join us to be part of a collaborative culture where your contributions are valued, and you can make a real impact on the future of payroll services.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Delivery Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Williams Stanley and Co. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Williams Stanley and Co
Don't be shy about reaching out to Williams Stanley and Co directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Payroll Delivery Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Williams Stanley and Co and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Williams Stanley and Co
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
