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For Companies At a Glance
- Tasks: Inspire customers and create engaging experiences while driving sales.
- Company: Join Williams Sonoma, a leader in enhancing home quality and customer satisfaction.
- Benefits: Enjoy competitive pay, generous discounts, wellness programs, and career development opportunities.
- Why this job: Be part of a People First culture that values diversity and fosters personal growth.
- Qualifications: 1-3 years retail experience preferred; strong communication and leadership skills required.
- Other info: Full-time availability needed; role not eligible for relocation assistance.
The predicted salary is between 30000 - 42000 £ per year.
We hope you’re interested in building a home with us. Even if you don’t feel that you meet every requirement listed in this job description, we still encourage you to apply.
About the Team
Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Lead, Sales (Key Holder) role
You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand.
Responsibilities
- Create engaging experiences for customers by sharing expertise on enhancing your home.
- Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures.
- Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests.
- Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on-duty shifts.
- Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority.
- Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.
Criteria
- Effective communication, organization and leadership skills.
- Proven ability to motivate and influence others through personal actions and examples.
- 1-3 years retail sales experience with shift supervision experience preferred.
- 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required).
Physical Requirements
- Must be able to be mobile on the sales floor for extended periods of time.
- Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
- Full time associates are expected to have open availability to meet the needs of the business.
- Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences - whatever they may be - are valued, explored and appreciated.
Benefits Just for You
This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $19.00-$21.00 per hour.
Depending on your position and your location, here are a few highlights of what you might be eligible for:
- A generous discount on all Williams-Sonoma, Inc. brands.
- A 401(k) plan and other investment opportunities.
- A wellness program that supports your physical, financial and emotional health.
- Paid vacations and holidays (full-time).
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time).
Your Journey in Continued Learning
- Individual development plans and career pathing conversations.
- Annual performance appraisals.
- Cross-brand and cross-functional career opportunities.
- Online learning opportunities through brand specific resources and WSI University.
- Leadership development opportunities.
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Lead Sales (Key Holder), Full Time, Short Hills - Williams Sonoma employer: Williams-Sonoma, Inc.
Contact Detail:
Williams-Sonoma, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Sales (Key Holder), Full Time, Short Hills - Williams Sonoma
✨Tip Number 1
Familiarise yourself with Williams Sonoma's product range and brand values. Understanding their mission to enhance customers' lives at home will help you connect with the team and demonstrate your passion for the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and influenced others in previous roles. This will highlight your ability to inspire a team and drive sales, which is crucial for the Lead Sales position.
✨Tip Number 3
Be ready to discuss your experience in retail sales and any relevant home design or visual merchandising knowledge. Tailoring your conversation around these areas will demonstrate your suitability for the role and your understanding of customer needs.
✨Tip Number 4
Prepare to share your thoughts on creating engaging customer experiences. Think about specific strategies you've used in the past to enhance customer interactions, as this aligns perfectly with the responsibilities of the Lead Sales role.
We think you need these skills to ace Lead Sales (Key Holder), Full Time, Short Hills - Williams Sonoma
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail sales experience and any leadership roles you've held. Emphasise skills that align with the job description, such as effective communication and customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for enhancing customers' lives at home. Share specific examples of how you've created engaging experiences for customers in previous roles.
Showcase Your Leadership Skills: Since the role involves supervision and motivating others, include examples of how you've successfully led a team or influenced colleagues in past positions. This will demonstrate your capability to fulfil the responsibilities outlined.
Highlight Availability: Clearly state your availability in your application. Since the position requires flexibility, mentioning your willingness to work weekends and varied shifts can strengthen your application.
How to prepare for a job interview at Williams-Sonoma, Inc.
✨Show Your Passion for Home Design
As a Lead Sales (Key Holder), you'll be inspiring customers to express themselves in their homes. Make sure to share your enthusiasm for home design and how it enhances quality of life during the interview. Discuss any personal experiences or projects that showcase your passion.
✨Demonstrate Leadership Skills
This role requires effective communication and leadership skills. Be prepared to discuss examples from your past experiences where you motivated a team or influenced others positively. Highlight your ability to create a supportive environment, aligning with the company's People First culture.
✨Prepare for Customer-Centric Scenarios
Since the company puts customers at the centre of everything, think of scenarios where you provided exceptional customer service. Prepare to discuss how you handled difficult situations or went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Understand the Brand and Its Values
Familiarise yourself with Williams Sonoma's mission and values. During the interview, reference how your personal values align with theirs, especially regarding diversity, equity, and inclusion. This shows that you are not only a fit for the role but also for the company culture.
