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- Tasks: Lead bespoke guest experiences at thrilling Formula 1 races and manage high-profile events.
- Company: Join the legendary Williams F1 team, a pioneer in motorsport excellence.
- Benefits: Enjoy generous holidays, vibrant staff events, gym access, and a subsidised restaurant.
- Why this job: Be part of a fast-paced team driving innovation in the exciting world of Formula 1.
- Qualifications: Experience in hospitality or events management; strong organisational skills required.
- Other info: Work in a dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
For almost 50 years, Williams has been at the forefront of one of the fastest sports on the planet, being one of the top three most successful teams in history competing in the FIA Formula 1 World Championship. The British squad boasts 16 F1 World Championship titles to its name.
As Hospitality & Events Manager, you will lead the end-to-end delivery of bespoke guest experiences at Formula 1 races, bringing Williams F1 partnerships to life on the global stage. Working closely with Partners and Partner Managers, you will translate commercial objectives into seamless, premium programmes that reflect the precision and prestige of the Williams brand.
The role will be responsible for programme proposal, planning, execution, and on-site delivery, acting as the primary point of contact for partners while ensuring exceptional attention to detail, strong supplier management, and robust budget control.
As a Hospitality & Events Manager, you will be responsible for the organisation and delivery of end-to-end guest management programmes for allocated races. This includes, but is not limited to:
- Guest Programme Planning & Delivery
- Work closely with Partners and Partner Managers to establish objectives and requirements for each race.
- Develop comprehensive guest programme proposals for internal approval, aligned to partner objectives and budgets.
- Own the end-to-end guest journey for allocated races, from pre-event planning through to post-event delivery.
- Utilise guest registration portals to gather guest data, manage guest communications, and produce personalised itineraries.
- Maintain and update guest itineraries in real time throughout the race weekend to reflect schedule changes.
- Act as the primary point of contact for partners regarding guest programme delivery.
- Travel, Accommodation & Logistics
- Source and manage accommodation solutions for guest programmes.
- Manage hotel rooming lists, guest lists, and on-site guest requirements.
- Work with suppliers to procure and manage in-country transport, including airport transfers, circuit transport, dinners, and events.
- Coordinate complex travel and logistics schedules to ensure a seamless guest experience.
- Events, Dining & Activations
- Source and book dinner reservations and venues in line with partner briefs and guest profiles.
- Work with partners to plan and deliver bespoke dinners and events, including creative concepts, logistics, and execution.
- Liaise with internal teams and external suppliers to ensure all activations meet brand and quality standards.
- Procure custom gifting in line with partner objectives, managing production, freight, and delivery timelines.
- Supplier & Budget Management
- Manage relationships with key suppliers, ensuring service delivery meets agreed standards.
- Track programme budgets accurately, ensuring all activity is delivered within approved budgets.
- Maintain clear financial tracking and ensure compliance with Williams financial processes.
- On-Site Delivery
- Attend allocated races and manage the full guest programme on site.
- Oversee suppliers, transport providers, hotels, and venues on site.
- Deliver high-touch guest hosting, ensuring a premium and seamless experience.
- Resolve issues proactively and calmly in a fast-paced, high-pressure environment.
- Team Management & Collaboration
- Line manage a direct report, providing clear direction, support, and development.
- Work closely with the wider Hospitality & Events team to ensure alignment across programmes.
- Collaborate with internal stakeholders across Partnerships, Marketing, Operations, and Finance.
Key Accountabilities
- Deliver end-to-end guest management programmes to the highest standard.
- Maintain exceptional levels of accuracy, organisation, and attention to detail.
- Manage budgets responsibly and in compliance with Williams processes.
- Act as a professional, confident, and trusted ambassador for Williams at all times.
- Ensure understanding of and compliance with health and safety obligations.
- Work in line with Williams Values & Behaviours, encouraging others to do the same.
- Identify opportunities for continuous improvement in guest experience delivery.
Qualifications
- Proven experience in hospitality, events, guest management, or travel management.
- Experience delivering complex, high-touch guest programmes.
- Experience managing budgets and working within defined processes.
- Second language advantageous but not essential.
Additional Information
We fuel our team with a competitive benefits package, including generous holidays, vibrant staff events, a subsidised onsite restaurant, and a range of car schemes. Stay energised with 24/7 access to our gym and free fitness classes like outdoor boot camps, Pilates, and Yoga. With free parking and sprawling green spaces, you've got the perfect space to recharge and refocus. Join a fast-paced, future-thinking team that’s driving innovation and pushing past engineering boundaries.
Atlassian Williams Racing is an equal opportunity employer that values diversity and inclusion. We are happy to discuss reasonable job adjustments.
Hospitality and Events Manager in London employer: Williams Racing
Contact Detail:
Williams Racing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality and Events Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality and events industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at networking events or interviews, make sure to highlight your experience in managing complex guest programmes. Share specific examples of how you've delivered exceptional experiences in the past.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t just wait for the application process to open. Reach out directly to the company through our website, express your interest, and ask about upcoming opportunities. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Stay organised! Keep track of all your applications, networking contacts, and follow-ups. Use tools or apps to manage your job search effectively. This way, you’ll always be ready to jump on new opportunities as they arise!
We think you need these skills to ace Hospitality and Events Manager in London
Some tips for your application 🫡
Show Your Passion for F1: When you're writing your application, let your love for Formula 1 shine through! We want to see how your enthusiasm aligns with our mission at Williams. Share any relevant experiences that highlight your connection to the sport.
Tailor Your Application: Make sure to customise your application for the Hospitality & Events Manager role. Highlight your experience in managing guest programmes and events, and how you can bring that expertise to our team. We love seeing candidates who take the time to match their skills with our needs!
Be Detail-Oriented: Attention to detail is key in this role, so make sure your application reflects that. Double-check for typos and ensure your formatting is consistent. We appreciate candidates who demonstrate professionalism right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Williams family!
How to prepare for a job interview at Williams Racing
✨Know Your F1 Facts
Brush up on your knowledge of Williams F1's history and achievements. Being able to reference specific races, drivers, or milestones will show your passion for the sport and the brand, making you a more compelling candidate.
✨Master the Guest Journey
Understand the end-to-end guest experience in hospitality and events. Be prepared to discuss how you would manage guest programmes, from planning to execution, and share examples of how you've successfully handled similar responsibilities in the past.
✨Budget Savvy
Since budget management is key in this role, come ready to discuss your experience with financial tracking and compliance. Have examples of how you've managed budgets effectively, ensuring all activities were delivered within approved limits.
✨Supplier Relationships Matter
Be ready to talk about your experience in managing supplier relationships. Highlight any successful collaborations you've had and how you ensured service delivery met high standards, as this will be crucial for the role.
