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- Tasks: As a Service Advisor, you'll provide top-notch customer service in the automotive retail sector.
- Company: Join the Williams Group, a prestigious family business with over 100 years of experience.
- Benefits: Enjoy up to 27 days holiday, life assurance, onsite parking, and staff parties.
- Why this job: Be part of a supportive team focused on customer satisfaction and professional growth.
- Qualifications: Experience in a similar role and a full clean driving licence are essential.
- Other info: Work full-time hours with a rota for Saturday mornings.
The predicted salary is between 30000 - 42000 £ per year.
As a family business with more than one hundred years of experience, the Williams Group is one of the leading suppliers of prestige vehicles delivering exceptional sales and aftersales services, the best in the North West. As a long-established professional business, we are continually developing to meet the changing needs of the retail landscape using industry-leading practices and the latest technologies. We take great pride in delivering excellent service to our customers at all times. With this in mind, the role of every staff member is incredibly important, and we are proud to employ some of the best people in the industry.
When you join the Williams family, you will receive progressive and innovative training to help you develop skills that will stand you in good stead for a long and successful career with us.
Working hours: 8:00am – 6:00pm Monday to Friday (45 hours), plus Saturdays 8.30am – 12.30pm on a rota basis.
Role: As a service advisor, you will have experience working in a similar role in an automotive retail environment with a prestige brand. A full clean driving licence is essential. You will be an excellent communicator with exceptional customer service skills. We also expect you to be a team player who is continually focused on the needs of the customer.
Benefits include:
- Up to 27 days holidays (based on length of service), plus 8 bank holidays
- Life assurance cover
- Annual children’s Christmas party & staff party
- Onsite parking
- Staff canteen
So, if you are a talented, motivated, customer-focused individual looking to work for a prestigious company with strong family values, please apply now.
Please note that if you do not hear from us within two weeks of submitting your application, unfortunately, you have been unsuccessful.
Company: Williams Manchester
Working Hours: Full Time
Location: Williams Manchester
Salary: On Application
Benefits: We offer excellent working conditions together with a highly competitive salary, bonus scheme, and a host of other employee benefits.
Closing Date: 02/08/2024
Service Advisor employer: Williams Motor Group
Contact Detail:
Williams Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the Williams Group's history and values. Understanding their commitment to exceptional service and family values will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your experience in the automotive retail sector, especially with prestige brands. Be ready to discuss specific examples of how you've provided excellent customer service in similar roles.
✨Tip Number 3
Prepare to demonstrate your communication skills. Think of scenarios where you effectively resolved customer issues or improved their experience, as this is crucial for a Service Advisor role.
✨Tip Number 4
Show your enthusiasm for continuous learning and development. Mention any relevant training or certifications you've completed, as well as your willingness to embrace the innovative training offered by the company.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Service Advisor position. Tailor your application to highlight relevant experience in automotive retail and customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in similar roles, particularly with prestige brands. Emphasise your communication skills and any achievements in customer service that demonstrate your suitability for the role.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific reasons why you want to join the Williams Group and how your values align with their family-oriented approach.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Service Advisor role.
How to prepare for a job interview at Williams Motor Group
✨Research the Company
Before your interview, take some time to learn about the Williams Group. Understand their history, values, and what sets them apart in the automotive industry. This knowledge will help you demonstrate your genuine interest in the company and align your answers with their ethos.
✨Showcase Your Customer Service Skills
As a service advisor, exceptional customer service is key. Prepare examples from your past experiences where you successfully resolved customer issues or went above and beyond to ensure satisfaction. This will highlight your suitability for the role.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in the automotive retail environment, particularly with prestige brands. Be ready to discuss your communication skills and how you work as part of a team, as these are crucial for the position.
✨Dress Professionally
First impressions matter! Dress smartly and professionally for your interview to reflect the prestigious nature of the Williams Group. This shows respect for the company and indicates that you take the opportunity seriously.
