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- Tasks: As a Parts Advisor, you'll provide expert advice and exceptional customer service in the automotive retail sector.
- Company: Join the Williams Group, a prestigious family business with over 100 years of experience in luxury vehicles.
- Benefits: Enjoy up to 27 days holiday, life assurance, staff discounts, and a subsidised car scheme.
- Why this job: Be part of a supportive team that values your growth and offers innovative training for a successful career.
- Qualifications: Experience in automotive retail is essential, along with excellent communication skills and a full clean driving licence.
- Other info: Work Monday to Friday with alternate Saturdays; apply now to join a company with strong family values!
The predicted salary is between 24000 - 36000 £ per year.
As a family business with more than one hundred years of experience, the Williams Group is one of the leading suppliers of prestige vehicles delivering exceptional sales and aftersales services, the best in the North West. As a long-established professional business, we are continually developing to meet the changing needs of the retail landscape using industry-leading practices and the latest technologies.
We take great pride in delivering excellent service to our customers at all times. With this in mind, the role of every staff member is incredibly important and we are proud to employ some of the best people in the industry. When you join the Williams family, you will receive progressive and innovative training to help you develop skills that will stand you in good stead for a long and successful career with us.
Working: 8:00am – 5:00pm Monday to Friday plus alternate Saturday\’s 8.30am – 12.30pm (42 hours)
As a parts advisor, you will have experience working in a similar role in an automotive retail environment with a prestige brand. Our parts advisors are excellent communicators with exceptional customer service skills, providing advice that customers can rely on and trust. You will have excellent product and technical knowledge and a good understanding of Kerridge. We will also expect you to be a team player who is continually focused on the needs of the customer, ensuring we deliver exceptional service. A full clean driving licence is essential.
We offer excellent working facilities with a competitive salary, together with a host of other employee benefits including:
- Up to 27 days holidays (based on length of service), plus 8 bank holidays
- Pension scheme
- Life assurance cover
- Employee reward & recognition schemes
- Annual children’s Christmas party & staff party
- Staff discounts
- Subsidised prestige car scheme for employees
- £1,000 staff referral award
So, if you are a talented, motivated, customer focused individual looking to work for a prestigious company with strong family values, please apply now.
Please note that if you do not hear from us within two weeks of submitting your application, unfortunately, on this occasion, you have been unsuccessful.
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Williams Motorrad
Working Hours Full Time Location Williams Motorrad Salary On Application Benefits We offer excellent working conditions together with a highly competitive salary, bonus scheme and a host of other employee benefits. Closing Date 02/08/2024
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Parts Advisor employer: Williams Motor Group
Contact Detail:
Williams Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the Williams Group and their values. Understanding their commitment to exceptional customer service and family values will help you align your responses during any interviews or discussions.
✨Tip Number 2
Brush up on your knowledge of Kerridge and other automotive retail systems. Being able to demonstrate your technical knowledge in this area can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've provided excellent customer service in previous roles. The ability to communicate effectively and build trust with customers is crucial for a Parts Advisor.
✨Tip Number 4
Network with current or former employees of the Williams Group if possible. They can provide insights into the company culture and what it takes to succeed in the role, which can be invaluable during your application process.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the automotive retail environment, especially with prestige brands. Emphasise your customer service skills and any technical knowledge related to parts advising.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the Williams Group's values. Mention specific examples of how you've provided exceptional customer service in previous roles.
Highlight Technical Knowledge: Since the role requires excellent product and technical knowledge, be sure to mention any experience you have with Kerridge or similar systems. This will demonstrate your readiness for the position.
Showcase Teamwork Skills: In your application, provide examples of how you've worked effectively in a team. The Williams Group values team players, so illustrating your ability to collaborate will strengthen your application.
How to prepare for a job interview at Williams Motor Group
✨Showcase Your Customer Service Skills
As a Parts Advisor, exceptional customer service is key. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your ability to provide reliable advice and build trust with customers.
✨Demonstrate Product Knowledge
Familiarise yourself with the products and services offered by the Williams Group, especially those related to prestige vehicles. Be ready to discuss your technical knowledge and how it can benefit customers, as this role requires a solid understanding of automotive parts.
✨Highlight Teamwork Experience
The role requires being a team player, so think of instances where you've collaborated effectively with colleagues. Share stories that illustrate your ability to work well within a team, focusing on how you contributed to achieving common goals.
✨Prepare for Technical Questions
Since a good understanding of Kerridge is expected, brush up on your knowledge of this system. Be prepared to answer questions about how you've used similar software in previous roles, as this will show your readiness to adapt to their systems quickly.
