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For Companies At a Glance
- Tasks: Engage with customers, manage service needs, and boost sales in a dynamic team.
- Company: Join the Williams Group, a century-old family business leading in prestige vehicle services.
- Benefits: Enjoy up to 27 days holiday, life assurance, staff discounts, and a subsidised car scheme.
- Why this job: Be part of a supportive culture focused on training and career growth in a prestigious environment.
- Qualifications: Experience in a prestige dealership is preferred but not essential; enthusiasm is key!
- Other info: Apply by 02/08/2024 to join a team that values every member's contribution.
The predicted salary is between 36000 - 60000 £ per year.
As a family business with more than one hundred years of experience, the Williams Group is one of the leading suppliers of prestige vehicles delivering exceptional sales and aftersales services, the best in the North West. As a long-established professional business, we are continually developing to meet the changing needs of the retail landscape using industry-leading practices and the latest technologies.
We take great pride in delivering excellent service to our customers at all times. With this in mind, the role of every staff member is incredibly important and we are proud to employ some of the best people in the industry. When you join the Williams family, you will receive industry leading training to help you develop skills that will stand you in good stead for a long and successful career with us.
Working Hours
8:00am – 6:00pm Monday to Friday (45 hours), plus Saturdays 8:30am – 12:30pm on a rota basis.
Role Overview
As part of the Aftersales team, the EVHC Specialist will liaise with customers to ensure their service, repair and health check needs are met to the highest standards possible. You will proactively follow up, up-sell and prospecting activities to build the volume of work for the service department as well as additional products. You will be responsible for loading of the workshop system to ensure efficient utilisation of the workshop capacity, as well as liaising with parts and service departments on pricing.
Qualifications
Experience, ideally within a prestige dealership would be an advantage.
Benefits
- Up to 27 days holidays (based on length of service)
- Pension scheme
- Life assurance cover
- Employee reward & recognition schemes
- Annual children’s Christmas party & staff party
- Staff discounts
- Subsidised prestige car scheme for employees
- Canteen
Application
So, if you are a talented, motivated, EVHC Specialist looking to work for a prestigious company with strong family values, please apply now.
Please note that if you do not hear from us within two weeks of submitting your application, unfortunately, on this occasion, you have been unsuccessful.
No Agencies
Williams Rochdale
Closing Date 02 / 08 / 2024
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EVHC Specialist employer: Williams Motor Group
Contact Detail:
Williams Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EVHC Specialist
✨Tip Number 1
Familiarise yourself with the Williams Group's values and history. Understanding their commitment to customer service and family values will help you align your responses during any interviews or discussions.
✨Tip Number 2
Network with current or former employees of the Williams Group on platforms like LinkedIn. They can provide insights into the company culture and what it takes to succeed as an EVHC Specialist.
✨Tip Number 3
Prepare to discuss your experience in a prestige dealership context. Highlight specific examples of how you've successfully managed customer relationships and contributed to sales or service improvements.
✨Tip Number 4
Showcase your knowledge of the latest technologies in the automotive industry. Being able to discuss how these technologies can enhance customer service and operational efficiency will set you apart from other candidates.
We think you need these skills to ace EVHC Specialist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the EVHC Specialist position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service, sales, and any relevant automotive industry roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet high standards.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the position and the company. Mention specific reasons why you want to join the Williams Group and how your background makes you a great fit for the EVHC Specialist role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the automotive industry.
How to prepare for a job interview at Williams Motor Group
✨Research the Company
Before your interview, take some time to learn about the Williams Group. Understand their history, values, and what sets them apart in the prestige vehicle market. This knowledge will help you tailor your answers and show genuine interest.
✨Prepare for Customer Interaction Scenarios
As an EVHC Specialist, you'll be liaising with customers regularly. Prepare for role-play scenarios where you might need to handle customer inquiries or complaints. Demonstrating strong communication skills and a customer-first attitude will impress your interviewers.
✨Highlight Relevant Experience
If you have experience in a prestige dealership, make sure to highlight it during your interview. Discuss specific examples of how you've contributed to customer satisfaction or increased sales, as this aligns with the responsibilities of the role.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions that show your enthusiasm for the role and the company. Inquire about the training programmes they offer or how they measure success in the EVHC Specialist position. This demonstrates your proactive approach and eagerness to grow within the company.
